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Holiday Inn Express & Suites Jamestown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jamestown by IHG

Free daily continental breakfast
1 bedroom, in-room safe, desk, iron/ironing board
Indoor pool
Exterior
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
2811 North Main Street, Jamestown, NY, 14701
  • Place, Roger Tory Peterson Institute
    ‪4 min drive‬
  • Place, Robert H. Jackson Center
    ‪5 min drive‬
  • Place, Russell E. Diethrick, Jr. Park
    ‪6 min drive‬
  • Airport, Jamestown, NY (JHW-Chautauqua County)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite

1 bedroom, in-room safe, desk, iron/ironing board

Suite

8.2 out of 10
Very good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Jamestown by IHG

Hotel in Jamestown with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Jamestown by IHG offers 65 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and hairdryers.

This Jamestown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites Jamestown by IHG. During your stay, you'll be close to Roger Tory Peterson Institute. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Roger Tory Peterson Institute and a few minutes from Russell E. Diethrick, Jr. Park
Holiday Inn Express & Suites Jamestown by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Jamestown by IHG also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Jamestown hotel is smoke free.

Guests are served a free continental breakfast daily from 5:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2015
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jamestown Hotel
Holiday Inn Express Jamestown
Holiday Inn Express Suites Jamestown
Holiday Inn Express Suites Jamestown by IHG
Holiday Inn Express Suites Jamestown an IHG Hotel
Holiday Inn Express & Suites Jamestown by IHG Hotel
Holiday Inn Express & Suites Jamestown by IHG Jamestown
Holiday Inn Express & Suites Jamestown by IHG Hotel Jamestown

Reviews

Holiday Inn Express & Suites Jamestown by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 539 out of 789 reviews
Rating 8 - Good. 168 out of 789 reviews
Rating 6 - Okay. 44 out of 789 reviews
Rating 4 - Poor. 23 out of 789 reviews
Rating 2 - Terrible. 15 out of 789 reviews

Reviews

2/10 Terrible

Benjamin

Business traveller
They scheduled contractors at 7:30pm! Load, irritating noise for 30 minutes. Stopped after I called the main desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Check in easy. Room clean and comfortable. Strong hot shower. Pool was great. Air conditioning fantastic. Breakfast yummy. Nice job
Stayed 2 nights in Aug 2025

8/10 Good

Corina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and snacks. Front desk very helpful
Stayed 5 nights in Aug 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice sized and clean. Mini fridge was a plus. Common areas of front entrance, lobby, dining area & pool were brightly lit and well maintained. Free breakfast each morning was very good. Nice selection of hot & cold offerings. Located near a pizza place, McDonald's, Tim Horton's & Bob Evans. Less than a 10 minute drive to downtown Jamestown.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

I was very friendly for check-in. Even the housekeeping and people who set up the breakfast were incredibly friendly and helpful. Breakfast was fantastic. Lots of variety with hot and cold items. Fresh fruit throughout the day available plus coffee and tea and hot chocolate all day, long as well. Room was wonderful, clean, comfortable, lots of storage, loved the bathroom (especially the sink was higher than in most hotels, which made it easier to brush teeth without dripping all over). Beds were comfortable room had plenty of pillows, with refrigerator and in microwave. This allow us to eat our dinner in the room without having to go to a restaurant as we were quite tired from our travels.
Stayed 1 night in Aug 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Quality control in the guest room was very very low either during a renovation or original installation. Many things lacked attention to detail. Very poor lighting over desk area. Toilet was loose on the floor. Wooden door to Refrigerator doordragged on the floor. In the food service area the trash receptacle should’ve been placed by the exit. Not the very back part other facility. The carpet in the guestroom, quarters were very, very dirty, however, the lighting was very good. The food service for breakfast was very good. On the outside in the front of the building, there were many dead bushes. What I received my billing on my credit card statement a significant error has been made.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and easy access to the area to see anything we wanted. I lived in the area from 1982 to 1984, and it's the best option. Breakfast was good, and we had the pool to ourselves, considering it was a busy weekend. We'd go there again in a heartbeat.
Stayed 1 night in Aug 2025

6/10 Okay

Eliot

Travelled with partner
Liked: Cleanliness, staff & service
The light in the gym didn’t stay on and the air didn’t work. A nice staff member propped the door open to help - nice gesture but it didn’t work. Great room, shower not in good shape.
Stayed 2 nights in Aug 2025

10/10 Excellent

Radu

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Tracy

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I made the reservation in plenty of time to not have been put in a handicap room. The bathroom was not very clean. The breakfast was better than most.
Stayed 2 nights in Aug 2025

6/10 Okay

Maureen, schenectady

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Margaret

Stayed 2 nights in Jul 2025

10/10 Excellent

Janice, Tallmadge

Stayed 1 night in Aug 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of options for breakfast - eggs and egg whites, pork and turkey sausage, potatoes, pastries, bagels/toast, pancakes, juice, coffee, cereal. Staff kept the options full.
Stayed 1 night in Aug 2025

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly staff, great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was outside the city limits, but very easy access to what we wanted to do. Great dining options in the area. Great hiking trails nearby.
Stayed 1 night in Aug 2025

8/10 Good

Tom

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pascale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jill, Grand Island

Travelled with family
Liked: Cleanliness
When we got to the hotel there was no parking. I had to park illegally over night. Walls are VERY thin. Could hear the movie our neighbors were watching word for word. Also very noisy in the AM with breakfast starting at 530am. Plus the smell was overwhelming waking us up.
Stayed 1 night in Aug 2025

4/10 Poor

Natalie

Travelled with partner
Disliked: Property conditions & facilities
We did not have hot water for the duration of our stay.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chelsee

Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Close to major highway
Stayed 1 night in Jul 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and helpful. The breakfast was tasty. Two of the 4 days the shower only had cool water.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffery M

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get in and out of.
Stayed 1 night in Jul 2025