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SureStay Plus Hotel by Best Western Jasper

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Jasper

Indoor pool
Exterior
Premium bedding, down duvets, desk, laptop workspace
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

View in a map
951 Wernsing Rd, Jasper, IN, 47546
  • Place, Jasper City Mill
    ‪4 min drive‬
  • Place, Thyen-Clark Cultural Center
    ‪4 min drive‬
  • Place, Sultan's Run Golf Course
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Kitchenette

Standard Studio, 2 Queen Beds, Non Smoking, Kitchenette | Premium bedding, down duvets, desk, laptop workspace

Standard Studio, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, down duvets, desk, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Jasper

Suburban hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Self parking is free. Other amenities include a snack bar/deli, Access to hot tub and coffee/tea in a common area.
SureStay Plus Hotel by Best Western Jasper offers 68 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Jasper. During your stay, you'll be within walking distance of Jasper Youth Sports Complex. You'll find features such as free breakfast and free self-parking, plus an indoor pool.
  • Free breakfast offered
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Jasper Youth Sports Complex and a few minutes from Dubois Country Courthouse
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Jasper offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served.

You'll find a business centre on site. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Jasper. Self parking is free.

This Jasper hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Maximum 3 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 20.00 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Jasper Ramada
Ramada Hotel Jasper
Ramada Jasper
SureStay Plus Jasper
Best Western Jasper Hotel Jasper
Jasper Inn Jasper
SureStay Plus Hotel Jasper Best Western
SureStay Plus Hotel Jasper by Best Western
Surestay Plus By Jasper Jasper
SureStay Plus Hotel by Best Western Jasper Hotel
SureStay Plus Hotel by Best Western Jasper Jasper
SureStay Plus Hotel by Best Western Jasper Hotel Jasper

Reviews

SureStay Plus Hotel by Best Western Jasper Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 686 reviews
Rating 8 - Good. 216 out of 686 reviews
Rating 6 - Okay. 84 out of 686 reviews
Rating 4 - Poor. 48 out of 686 reviews
Rating 2 - Terrible. 52 out of 686 reviews

Reviews

4/10 Poor

william, hendersonville

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Was told upon check-in that the Wi-Fi was down, but would be fixed the next day we stayed for days it was never fixed. We were lied to also breakfast was not good frozen eggs that had been room, temperature thawed and we’re full of moisture and the worst part of all we went down to complain the first after the first night that our room wasn’t clean and was told that they only clean the rooms once a week we were there for four days, and they never came in to clean our room, change our towels or take our garbage. When we checked in our room had hair ties on the floor clearly the floor wasn’t vacuumed before we checked in and it never was vacuumed while we were there.
Stayed 3 nights in Jul 2025

4/10 Poor

Elayna

Stayed 1 night in Jul 2025

2/10 Terrible

Cynthia

Stayed 2 nights in Jul 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience staff was totally unprofessional and unhelpful basically told me to call the manager in the morning
Stayed 1 night in Jul 2025

4/10 Poor

Casey

Travelled with family
Liked: Room comfort
Disliked: Staff & service

The SureStay Guarantee is not actually guaranteed

I requested connecting rooms, called to confirm connecting rooms, and was told this was something they would be able to do. Upon arrival the rooms were not connecting and were on opposite ends of the hallway. When trying to discuss the issue with management during checkout, I was told she didn’t have time for me. I felt like I had done my part in being sure about my stay and my request and was really let down when I arrived. There was hair in the shower, so we didn’t use it. Thankfully only had a one night stay.
Stayed 1 night in Jul 2025

4/10 Poor

Karen

I would not recommend this hotel

I have serious concerns for your safety. I was in room 114, halfway down the hall from check-in on the 1st floor. When I arrived Friday evening, there was no ice in the ice machine. Ok, not really a big deal. When I attempted to take a shower the next morning, the shower head was only allowing some water to come out. The shower head either needs to be cleaned or replaced. Ok, still not a huge deal, but clearly not acceptable. The most urgent problem was when the fire alarm went off shortly after getting in the shower! I immediately got out to see what the issue was. Did someone burn a piece of toast in the kitchen? I checked the hallway and no one was out and about. The alarm went off for about 2 minutes and then stopped. So, I got back in the shower and the fire alarm went off again! At this point, I got dressed and collected my things to leave. It stopped again after a couple of minutes. When I got to the front desk to see what was going on, the employee told me that there was no fire alarm registering in their system?! The alarm started going off again! You could clearly hear it from the front desk. No one had even come to my door or called my room to see if I was ok. She asked if I had been smoking or possibly taking a hot shower. I told her no, I do not smoke, and no, I was not even in the shower long enough for the steam to collect in the bathroom before the alarm started going off the first time. What would have happened if there actually WAS a fire?
Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

Dusti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service and clean hotel and rooms! Great breakfast as well!
Stayed 2 nights in Jul 2025

2/10 Terrible

dee

Travelled with family
Disliked: Staff & service, property conditions & facilities
The best part about this place was the price and the breakfast and it's a typical hotel breakfast. We chose this room because of the price and reviews. We upgraded to the room with the kitchenette bc it was my whole family. 34 mins away from holiday world. Upon checking in I was met with a 100$ deposit that wasn't mentioned anywhere online. 100% refunded with cash or 60% with a card. Luckily the lady didnt force me to pay it right away. Leaving to take our bags into the room we realized the entry door never locks and can just be pushed open. Right beside the arcade no less. The room was decent at first glance. The beds moved around and the regular tv wasnt great. Then we realize there was no wifi. The passwords they give arent even long enough. When I asked for a crib or crib mattress we were told they didnt have them. Their online website stated they did have them. They said they'd send someone to talk to us and never did. Now the bathroom. There is no vent so the whole room feels wet after someone showers and that last awhile. The bathroom door knob was broken. Worst of all the water stands in the tub during your shower and doesnt go down for some time after. Super gross!! We stayed sunday to Tuesday and were never offered new towels, bed sheets or anything. I would not recommend someone to stay here unless absolutely necessary.
Stayed 2 nights in Jul 2025

6/10 Okay

JANET

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We arrived at the hotel after 10 pm. After hitting the call button several times, we called the hotel from our cell phone requesting check-in service. Our room was clean with a small kitchen area including a full sized refrigerator. The hotel had no wifi. The restroom room near checkin was out of order. Breakfast was standard continental fair, the dining area is a cramped space the was too small for the number of people trying to use it. We were hoping to use the pool before we left but the pool didn't open until 10 and checkout was 11, making pool time unrealistic. We inquired about an ice machine and was told it was not working. It was a disappointing stay.
Stayed 1 night in Jul 2025

6/10 Okay

Jerry

Travelled with partner
It was ok
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Semi clean and not a quite place to stay, first room toilet did not flush and had to switch rooms. Both rooms had an odd smell. Breakfast was on the low end of acceptable.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Linda, LAFAYETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Melinda

Stayed 1 night in Jul 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again

Clean, quiet, safe stay. staff will accommodate any of your needs.
Stayed 3 nights in Jul 2025

2/10 Terrible

bridgette

Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just could hear people talking in the other rooms next to us. Otherwise we enjoyed our stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Amenities, property conditions & facilities
N
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MOLD

Our room had mold in it! The fan didn’t work so the bathroom was moldy and musty. There’s no elevator and when I told them about the mold there wasn’t really anything they did or said to remedy it. They didn’t clean our room after the first night and didn’t bring towels or anything to replenish the room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service

Horrible Service

Booked this room, canceled it days before the stay! I was told since I canceled before the 9th I would not be charged! They still ended up charging my card and Hotels.com won’t help with a refund either! Beware!!
Stayed 1 night in Jul 2025

8/10 Good

Tolulope

Travelled with family
Liked: Staff & service, room comfort
It was MID
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025