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Best Western Joliet Inn & Suites

2.5 star property

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Photo gallery for Best Western Joliet Inn & Suites

Lobby sitting area
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, Joliet Junior College
    ‪3 min drive‬
  • Place, Hollywood Casino Joliet
    ‪8 min drive‬
  • Place, Harrah's Casino
    ‪12 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(36 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.4 out of 10
Very good
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
Wingate by Wyndham - Joliet
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is €73
includes taxes & fees
11 Nov - 12 Nov
Wingate by Wyndham - Joliet

About this property

Best Western Joliet Inn & Suites

Suburban hotel with free breakfast and 24-hour business centre
An indoor pool, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Change of towels is available on request
Best Western Joliet Inn & Suites offers 60 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Joliet Inn & Suites. During your stay, you'll be within walking distance of West Shore Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from West Shore Park and a few minutes from Shorewood-Troy Public Library
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Free breakfast is available daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Joliet Inn & Suites. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Joliet Inn & Suites was completed in August 2024.

This Joliet hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 13 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 9:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 13 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Reviews

Best Western Joliet Inn & Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 87 out of 169 reviews
Rating 8 - Good. 49 out of 169 reviews
Rating 6 - Okay. 19 out of 169 reviews
Rating 4 - Poor. 10 out of 169 reviews
Rating 2 - Terrible. 4 out of 169 reviews

Reviews

8/10 Good

Antonia

Stayed 8 nights in Jul 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Business traveller
Liked: Staff & service, property conditions & facilities
This hotel is right off the highway but still very quiet. My bed was very comfortable and the room was clean. It has a small but long pool so I was able to swim some laps. Nobody else was using the pool.
Stayed 1 night in Jul 2025

6/10 Okay

Jacob

Stayed 1 night in Jul 2025

4/10 Poor

April

Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean rooms and pool area
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Demetrius

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable place
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sucks

Person that did check in was awfully rude to stay was uncomfortable the only thing that was pretty good about the hotel was morning breakfast with the lady so sweet other than that service sucks couldn't even get more than one towel for our bedroom when it's two for stay will not be coming back
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Easy check-in, clean rooms. The only issue was not the hotel itself, but the smell of pot was next level. However, we only smelled it when checking in and not on our floor or our room.
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities

Surprising Good Value

Better than average. Comfortable bed. Breakfast area well planned and stocked.
Stayed 1 night in Jun 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Eva

Liked: Cleanliness
It was cool
Stayed 4 nights in Jun 2025

8/10 Good

Yetta

Liked: Cleanliness, amenities, property conditions & facilities
Better than I expected.
Stayed 1 night in Jun 2025

10/10 Excellent

Mandi

Stayed 1 night in Jun 2025

10/10 Excellent

Stephan

Stayed 2 nights in Jun 2025

4/10 Poor

dan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Did not like our stay at all. Room was not very clean , problems with TV, pool towels were the size of a hand towel(and stained) breakfast are was crowded with too many tables and floor was incredibly sticky. Would not stay again. Employees not very professional to say the least.
Stayed 1 night in Jun 2025

8/10 Good

JoEllen, Duluth

Travelled with family
Liked: Cleanliness
Clean hotel. Comfortable beds.
Stayed 1 night in Jun 2025

6/10 Okay

Courtney

Stayed 1 night in Jun 2025

8/10 Good

Bruce

Travelled with group
Liked: Staff & service
OK location
Stayed 1 night in Jun 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. We felt very comfortable staying there the employees were also very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Lesley Ann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and accommodating staff.
Stayed 2 nights in Jun 2025