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Best Western Plus North Joliet

2.5 star property

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Photo gallery for Best Western Plus North Joliet

Exterior
Indoor spa tub
Lobby
Free daily buffet breakfast
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3231 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪11 min walk‬
  • Place, Harrah's Casino
    ‪12 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪52 min drive‬

Room options

View all photos for 1 King Bed with Bathtub - Disabled Access, No Smoking

Lobby

1 King Bed with Bathtub - Disabled Access, No Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

Lobby

Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Microwave

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 queen beds, nonsmoking

Lobby

2 queen beds, nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Plus North Joliet

Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus North Joliet offers 63 accommodations with free newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Joliet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus North Joliet. During your stay, you'll be within walking distance of Westfield Louis Joliet Shopping Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 11 minutes on foot from Westfield Louis Joliet Shopping Mall and a 3-minute drive from Cinemark Louis Joliet Mall
  • Cats and dogs welcome for a fee
Best Western Plus North Joliet offers its guests a hot tub and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. A library, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Plus North Joliet. Self parking is free.

This Joliet hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Plus North Joliet Hotel
Best Plus Joliet Joliet
Best Western Plus North Joliet Hotel
Best Western Plus North Joliet Joliet
Best Western Plus North Joliet Hotel Joliet

Best Western Plus North Joliet Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 520 reviews
Rating 8 - Good. 131 out of 520 reviews
Rating 6 - Okay. 41 out of 520 reviews
Rating 4 - Poor. 23 out of 520 reviews
Rating 2 - Terrible. 22 out of 520 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness
Good breakfast, small pool area with hot tub. Nice place to stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities
Friendly staff, conveniently located.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Terese

Liked: Cleanliness, staff & service, amenities
Courteous staff, good breakfast, clean room and building, easy parking, and all at a decent price. The shower was the best part for my husband with at least 4-5 jets.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edelen brigette

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Was a relaxing stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Comfortable and convenient
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and the room was very clean and nice
Stayed 1 night in Jul 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Nice property. Friendly front desk.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Sasha

Liked: Cleanliness, amenities
the room was clean but definitely needs some tlc a lot of chipping on the ceiling and the leather on the headboard was cracked and peeling. Definitely needs the shower head cleaned. and the breakfast was just ok. the pancake machine wasn’t up for the 2 days i was there so there was just a bowl of room temp frozen waffles there to put in the toaster, not even covered. would stay here in a pinch (which was why we stayed here) but i wouldn’t choose it personally.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, staff & service
Great property, close to shopping, food, gas and more
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay

It was nice and clean and for the price everything was great and the breakfast was pretty decent.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean. I would recommend this hotel for everyone
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad hotel and I'll give it an okay overall.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and love the hot tub
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and put together
Stayed 1 night in Oct 2025
Verified

8/10 Good

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean and well kept. Breakfast was decent (better than most) and staff friendly and accommodating.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Charmion

Liked: Cleanliness, amenities, property conditions & facilities
We were greeted exceptionally and the manager was thoroughly pleasant and helpful. Hot tub was awesome!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and very clean!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept. Check in and out was easy and quick. Comfortable bed. Cleanliness of bathroom, room was great. Complimentary breakfast was well stocked. Definitely a great place to stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities, room comfort
Excellent, clean, friendly people.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness
Clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location for visiting downtown Plainfield!
Stayed 1 night in Sep 2022

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