Comfort Suites Jonesboro University Area

2.5 star property

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Photo gallery for Comfort Suites Jonesboro University Area

Free daily self-service breakfast
Desk, blackout curtains, soundproofing, iron/ironing board
Business centre
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3404 Access Rd, Jonesboro, AR, 72401
  • Arkansas State University
    ‪4 min drive‬
  • First National Bank Arena
    ‪6 min drive‬
  • St. Bernards Medical Center
    ‪8 min drive‬
  • Jonesboro, AR (JBR-Jonesboro Municipal)
    ‪7 min drive‬

Room options

Suite

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Jonesboro University Area

Hotel in Jonesboro with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Comfort Suites Jonesboro University Area offers 79 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Jonesboro University Area. During your stay, you're just a quick walk from Arkansas Continued Care Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from Arkansas Continued Care Hospital and a 2-minute drive from The Mall at Turtle Creek
Comfort Suites Jonesboro University Area offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Comfort Suites Jonesboro University Area also features a vending machine, coffee/tea in common area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This Jonesboro hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Jonesboro
Comfort Suites Jonesboro
Comfort Suites Jonesboro Hotel
Comfort Suites Jonesboro University Area Hotel
Comfort Suites Jonesboro University Area Jonesboro
Comfort Suites Jonesboro University Area Hotel Jonesboro

Comfort Suites Jonesboro University Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diamond, Jonesboro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Haley

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cant say cleanliness was a problem, just some minor repairs, one thing is curtains in our room had came loose in some ares, easy fix. Some of the bathroom pipes need some touching up. When we went to the pool, apparently some folks have no home training, towels were scattered all around pool, someone's wet clothes and new clothes tags laying around and in pool, however when i told front desk the young man took care of it immediately. The staff is 5 stars, very polite, very respectful and always offering to help in any way, keep up the good work yall !!
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Robin

Travelled with family
Liked: Amenities
Disliked: Staff & service
Was told at reservation that I could pay with a different card. Got here to check in, found they had chsrged my debit. Woyld not allow me to switch. Said I could pay for the 2nd night on a different card. He took that card and putvit in the computer. At checkout, diacovered he chatged it all to my debit. The girl working said it was because it was college graduation weekend. That never came up. We were not there for graduation. She did refund thev2nd night and put itvon the credit card but now I have to wait for it to go through the bank, etc. Also, our room was not freshened up for day 2. No towels left, bed not made, trash not emptied. Breakfast was very backed up. Would NOT recommend staying here
Stayed 2 nights in May 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel several times in the past few years. It’s very conveniently located to almost every thing in town with easy access to major highway routes. Always clean and comfortable. Excellent staff ready to help with your needs. Good cont. breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda, Jonesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room provided excellent value for the cost. Amenities were fantastic, including whirlpool jets in the tub. Clean, safe, excellent service!
Stayed 3 nights in May 2025

10/10 Excellent

Robin

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire floor smelled like Marijuana
Stayed 1 night in Apr 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

4x stay

We have stayed here 4 tumes since December 2024. Our first 2 visits were fantastic. The third visit (early April), we noticed that things weren't as clean and there was a dirty washcloth in the shower. I mentioned at checkout that things hadn't been as clean and clerk simply apologized. We stayed again 4/27 and the room was in better shape for sure. We also noticed on the last 2 visits that the mattresses might need to be replaced. The edges were very broken down and felt as though you may roll off. I know it is common for the middle of the bed to have less wear but this was more than that. The desk staff and breakfast attendants are typically very kind, helpful, and welcoming. We have been upgraded, offered discounts, and accommodated when the length of one stay was unclear so from a customer service standpoint I absolutely cannot complain!
Stayed 2 nights in Apr 2025

6/10 Okay

Bart

Travelled with family
Horrible breakfast!
Stayed 3 nights in Apr 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The location was unique. It’s located close too everything but still off from the noise of the city.
Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Old hotel. Not maintained too well. Shower curtain frayed along bottom. Something weird growing on tissue dispenser, trim work missing around shower, odor in the room. Breakfast average.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Britteny

Stayed 1 night in Apr 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and friendly staff. Our only complaint was the mattress sagged to the middle. We would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay for family funeral

The stay was very accommodating, the staff was excellent in every aspect
Stayed 2 nights in Apr 2025

6/10 Okay

Tabitha

Stayed 2 nights in Apr 2025

6/10 Okay

Mario, Overland Park

Business traveller
Disliked: Staff & service, amenities
Don't provide daily room cleaning. I spent 4 nights, and the room wasn't cleaned once.
Stayed 4 nights in Apr 2025

6/10 Okay

Latonya

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Internet did not work
Stayed 1 night in Apr 2025

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am spoiled!

They are in process of converted over the bedding. My previous stay had the newer bedding and this last one was with (relatively) older bedding. Obviously, I got spoiled with the new bedding! Still comfortable.
Stayed 2 nights in Mar 2025

2/10 Terrible

Delton, Prim

Stayed 1 night in Apr 2025