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Sheraton Maui Resort & Spa

4.0 star property

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Photo gallery for Sheraton Maui Resort & Spa

Meeting facility
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Hot tub
  • 24/7 front desk

Explore the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Kaanapali Beach
    ‪2 min walk‬
  • Whalers Village
    ‪7 min walk‬
  • Black Rock
  • Kahului, HI (OGG)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront) | Beach | On the beach, scuba diving, snorkelling

Suite, 1 Bedroom, Non Smoking, Ocean View (Beachfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

Room, 1 King Bed, Non Smoking, Lanai (Oceanfront) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Lanai (Oceanfront)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lanai (Oceanfront)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Lanai (Oceanfront)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Oceanfront)

Room, 1 King Bed, Non Smoking (Oceanfront) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Oceanfront)

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Oceanfront)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Oceanfront)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Oceanfront (Moana Oceanfront)

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Oceanfront (Moana Oceanfront)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking, Oceanfront (Moana Oceanfront)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai)

Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Double Bed, Non Smoking, Ocean View (Lanai)

  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Oaha Doubles)

Suite, 2 Double Beds, Non Smoking (Oaha Doubles) | Living room | 50-inch LCD TV with cable channels, TV, table football

Suite, 2 Double Beds, Non Smoking (Oaha Doubles)

  • 62 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View

  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Resort View

  • 32 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai | In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, Non Smoking, Lanai

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Ohana King)

Suite, 1 King Bed, Non Smoking (Ohana King) | Living room | 50-inch LCD TV with cable channels, TV, table football

Suite, 1 King Bed, Non Smoking (Ohana King)

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking

  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Oceanfront)

Suite, 1 Bedroom, Non Smoking (Oceanfront) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Oceanfront)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Resort View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Maui Resort & Spa

Family fun on the beach, with outdoor pool, near Whalers Village
Catch some rays at the beach or spend the day relaxing at Sheraton Maui Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Housekeeping is available on request.
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a lazy river, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Maui Resort & Spa. During your stay, you're just a quick walk from Kaanapali Beach. Features include free wired Internet, plus 5 restaurants and 3 bars.
  • Free wired Internet in some public areas
  • Drinking and dining options include 5 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Valet parking and self-parking available for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Treat yourself to hot stone massages, facials or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes 3 outdoor tennis courts and a 24-hour gym
  • Just a 3-minute walk from Kaanapali Beach and 12 minutes on foot from Whalers Village
  • Local-area shuttle service available
Sheraton Maui Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and a lazy river. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free wired Internet.

A 24-hour business centre and 12 meeting rooms are available. Event space at this resort measures 42307 square feet (3930 square metres) and includes conference space. An outdoor pool, a hot tub, and a 24-hour fitness centre are also featured at the family-friendly Sheraton Maui Resort & Spa. For a fee, parking is available.

This 4-star Kaanapali resort is smoke free.

Teppan-yaki Dan – This restaurant only serves dinner. Reservations are required.
The Sandbar – This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Open daily.
Cliff Dive Grill – This beach restaurant serves lunch and dinner. Open daily.
Mai Tai Bar – Overlooking the ocean and pool, this bar only serves lunch. Open daily.
Coral Reef – This restaurant serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Secured, covered parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cliff Dive Grill
  • Coral Reef
  • Mai Tai Bar
  • Teppan-yaki Dan
  • The Sandbar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 42,307 square feet of conference space

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 39 per night (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Sheraton Maui Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1010 reviews
Rating 8 - Good. 251 out of 1010 reviews
Rating 6 - Okay. 127 out of 1010 reviews
Rating 4 - Poor. 58 out of 1010 reviews
Rating 2 - Terrible. 50 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammed Asad

Stayed 2 nights in Mar 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Spa treatments are NOT private!

I was extremely Disappointed with the Spa services. I was told that the outdoor Spa was supposed to be relaxing with the sounds of the ocean in the outdoor cabana. BUT I was NOT able to get the full experience with all the noise and activity JUST OUTSIDE NEXT TO THE SPA TABLES!!!! I expressed my concern both at the time of the service as well as afterwards. I feel that I spent way too much for the upgraded treatments that did NOT deliver as promised!
Stayed 5 nights in Feb 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 recommend for family vacation spot!

Our stay at the Sheraton was amazing! We had a ground floor room with a lanai. The room was clean and spacious, and my kids loved playing around on the large grass area outside. The lazy river pool with a small slide was a hit. You can walk right onto a swim-able beach and rent patio chairs and an umbrella which made beach days perfect! The hotel location is walkable to many great restaurants and Whalers village. Everything we needed was at our fingertips.
Stayed 6 nights in Feb 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and convenient to everything. We will be back soon!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Clean rooms. Nice linens. Tasty food options throughout the day. Lovely music in the evenings. Great snorkeling a short walk away. Site adjacent to public beach. Pretty pricey at $1K /night (without breakfast). Unfortunately none-resort residents walk the resort, use the resort's bathroom & outdoor shower facilities and pool. Ironically on my last day, one of the staff asked me for my room number when I asked for a towel by the pool- not their practice to ask, it was his way of testing if I was actually staying at the resort, even though I was wearing the Sheridan wrist band. At check-in only orientation given was a pamphlet and was actually 'pointed' in the direction of elevator (not even told it was in the next building). Did give us a nice room. Only upon checkout did I learn a map was available and offered to guests at check-in. Only by chance learned there was a shopping village and host of restaurants a short walk away. Would have been nice to receive a 3 min orientation up front. Had a great view from the balcony; however, the hum of motors/HVAC from across the site was louder than the birds and ocean waves. Pool was nice. Pool walls in visual disrepair in some spots as are some of the pool side cabanas. Nice landscaping. Lovely koi and koi pond. Great place to whale watch. Flight left late at night so after check-out stored luggage with parking attendant (don't know actual position name)- the persons there were SOOOOO very nice!
Stayed 5 nights in Feb 2025

10/10 Excellent

Bill

Stayed 4 nights in Jan 2025

10/10 Excellent

Anita Scott

Stayed 7 nights in Feb 2025

6/10 Okay

seyed hamidreza

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The rooms are very run down and need remodeling. Motel 6 is a couple of levels better than this. Our friends staying had cockroaches in their room and were told that it is common. The only thing saving it is the great location. Their included breakfast option is weird that it can only be ordered and for buffet you need to pay extra. Why not make it easier and just include buffet. Otherwise great chill and relaxed place. Now too crowded.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly service.
Stayed 5 nights in Feb 2025

8/10 Good

Barney E

Travelled with partner
Liked: Cleanliness, staff & service
Didn’t like expensive parking charge. The bathroom needs to be updated.
Stayed 7 nights in Feb 2025

10/10 Excellent

Bailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 4th stay at the Sheraton Maui Resort and Spa. I can’t say enough about it. I always ask to stay in the Moana section. It’s the most secluded section of the resort. This section has the most amazing views of the ocean. If you are coming for whale watching season, you can just sit on your balcony and watch in the morning and evening to see them. The rooms were furnished nicely and very clean. This resort is walking distance to Whaler’s village for some great dining. Or it’s a very short drive to Lahaina for dinner at many of the restaurants that have recovered since the fire. If you play golf, you have many choices near the resort. I’ve stayed at two other Ka’anapali resorts, but they do not compare to the Sheraton. You will love it!
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Great and beautiful property
Stayed 6 nights in Feb 2025

10/10 Excellent

Jackie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean front rooms and ocean views from these rooms are breathtaking! The room could stand to be updated by replacing carpet, or removing carpet....very outdated. Overall, wonderful stay!
Stayed 7 nights in Feb 2025

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds and location are fantastic. The only complaint I have is the room shower or specifically where the shower head was located. Instead of putting it on the short side of the shower (think rectangle) it was on the long side. That plus a curtain instead of shower door caused water to get all over the floor. To avoid that we took shower handle off and be very arre careful
Stayed 6 nights in Feb 2025

8/10 Good

Thomas A, Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Jan 2025

10/10 Excellent

Timothy Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Limited food options on resort. Room was good. Had a nice view. Very much enjoyed the Luau. Would recommend buying a package with free breakfast (we did not). Breakfast buffet is $42 per person each day. A package deal would probably have been cheaper.
Stayed 7 nights in Jan 2025

10/10 Excellent

Patrik

Travelled with partner
Liked: Staff & service, property conditions & facilities
An amazing resort. A trip that my soul needs. Complete harmony with nature.
Stayed 4 nights in Jan 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pools friendly helpful staff…there were alot of extra added on expenses and the food and drinks at the hotel were very expensive
Stayed 7 nights in Jan 2025

8/10 Good

karen

Stayed 3 nights in Jan 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the same place we stayed when we got married in Maui in January 2000. We returned this year to celebrate our 25th anniversary and very much enjoyed our stay. Only downside - we booked Teppan-Yaki Dan for our anniversary dinner - the same as we did for our wedding - only to find that the venue was quite remarkably different than it was back then… a smaller space tucked out of the way. The food was still outstanding and we enjoyed it very much, though we were disappointed that tuna sashimi was no longer on offer - something we especially remembered from our time there so long ago. Understandably, things change in 25 years and all told it was a fantastic experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, beautiful water views
Stayed 4 nights in Jan 2025