Best Western Plus Kalamazoo Suites

2.5 star property

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Photo gallery for Best Western Plus Kalamazoo Suites

Indoor spa tub
Exterior
Lobby
Lobby sitting area
Down duvets, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2575 S 11th Street, Kalamazoo, MI, 49009
  • Place, Oasis Hot Tub Gardens
    ‪4 min drive‬
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪8 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Best Western Plus Kalamazoo Suites

An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a microwave in a common area and a business centre.
Best Western Plus Kalamazoo Suites offers 64 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 48-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Kalamazoo Suites. During your stay, you'll be within walking distance of Crystal Woods. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 11 minutes on foot from Crystal Woods and a 3-minute drive from Oasis Hot Tub Gardens
Best Western Plus Kalamazoo Suites offers its guests an indoor pool, a hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Kalamazoo Suites. Self parking is free.

This Kalamazoo hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 7:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 7:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Kalamazoo
Best Western Kalamazoo Suites
Best Western Plus Kalamazoo
Best Western Plus Kalamazoo Suites
Best Western Plus Suites Hotel Kalamazoo
Best Western Suites Kalamazoo
Kalamazoo Best Western
Best Western Plus Kalamazoo Hotel Kalamazoo
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Hotel
Best Plus Kalamazoo Suites
Best Western Plus Kalamazoo Suites Hotel
Best Western Plus Kalamazoo Suites Kalamazoo
Best Western Plus Kalamazoo Suites Hotel Kalamazoo

Best Western Plus Kalamazoo Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Amber

Stayed 1 night in Feb 2026

8/10 Good

Melissa

Stayed 3 nights in Feb 2026

6/10 Okay

Kristin

Stayed 1 night in Feb 2026

6/10 Okay

Shari

Travelled with family
Two staff at front desk were difficult to understand - foreign accents. Bathroom door (opened out instead of in) and would NOT stay open. Had to prop it with wastebasket. Toilet seat slid side-to-side. Tightened the plastic bolt, but it was stripped. How did cleaning people NOT notice the loose seat. Window painted shut-had to push hard to get it open. Pillows very small. Otherwise, room was ok.
Stayed 1 night in Feb 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, pool, coffee available, decent breakfast. The room was noisy with kids running the halls and there were stink bugs in the room. Overall it was good for the price.
Stayed 1 night in Feb 2026

6/10 Okay

Tim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I like best western hotels, but this building is very run down and the maintenance techniques used are very obviously subpar. It was a little shocking to see because Ive never seen a best western property look run down before.
Stayed 1 night in Feb 2026

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 1 night in Jan 2026

2/10 Terrible

Kristy

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Horrible dirty nasty dated room and other guests were loud. Could clearly tell the owners lived there along with some homeless population.
Stayed 1 night in Jan 2026

8/10 Good

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
Nice, spacious room for a 1 night stay. Front desk clerk was very nice and breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Paige

Stayed 1 night in Jan 2026

8/10 Good

Rosali

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

6/10 Okay

Kimberly

Travelled with partner, Travelled with group
Stayed 1 night in Dec 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a wonderful stay however when I made my reservation it said I wouldn't be charged until we got there and I was unable to use the card that it was supposed to go on. So I'm at a limbo still trying to figure out what to do. Normally every hotel I've stayed at they never charged until we got there all I had to do is give them a card when I did the reservation and they charged my card when I got there.
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Stayed 1 night in Dec 2025

4/10 Poor

Courtney

Liked: Staff & service
Disliked: Cleanliness
This place has really gone downhill in the last six months. Many of the tv channels had "weak antenna signal" error message, the room & common areas weren't all the way clean, & the back parking lot was completely full of people just sitting around their cars and yelling all night long. I guess this is the new Baymont West.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
The ladynattending the food cleaned tables quickly to make it nicer for new customers who cam.down to wat
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Sathish

Stayed 1 night in Dec 2025

8/10 Good

Handan

Stayed 1 night in Dec 2025

2/10 Terrible

Adrianna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was literally falling apart the windowsill was crumbled up in pieces the tile right by the entrance wiggled when you moved on it the beds were not clean and the pool and the hot tub were disgusting there was no filter in the hot tub the staff was okay but just not ideal definitely was expecting a better experience
Stayed 2 nights in Nov 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property (specifically the rooms) are rundown and in desperate need of repairs and upkeep. It was very clean but the amount of dingy surfaces, cracked plaster, carpet runs/ snags, and old beat up doors made it feel dirty and suspect.
Stayed 2 nights in Nov 2025

10/10 Excellent

Roberto, Scottsdale

everything ok
Stayed 3 nights in Nov 2025

8/10 Good

David

Nice clean room. Great breakfast. Nice pool and jacuzzi.
Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Stayed 1 night in Oct 2025