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Holiday Inn Express and Suites Kalamazoo West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Kalamazoo West by IHG

Exterior
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Free daily self-service breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1315 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Oasis Hot Tub Gardens
    ‪6 min drive‬
  • Place, Kalamazoo College
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Corner (Accessible Tub)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(18 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds (Additional Living Area)

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express and Suites Kalamazoo West by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express and Suites Kalamazoo West by IHG offers 105 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Kalamazoo hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express and Suites Kalamazoo West by IHG. During your stay, you'll be close to Western Michigan University. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Express and Suites Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. The business-friendly Holiday Inn Express and Suites Kalamazoo West by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This Kalamazoo hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5.30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.30 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Kalamazoo West Hotel
Holiday Inn Express Kalamazoo West
Inn Express Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West
Holiday Inn Express Suites Kalamazoo West by IHG
Holiday Inn Express Suites Kalamazoo West an IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Hotel
Holiday Inn Express and Suites Kalamazoo West by IHG Kalamazoo

Holiday Inn Express and Suites Kalamazoo West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 823 reviews
Rating 8 - Good. 178 out of 823 reviews
Rating 6 - Okay. 93 out of 823 reviews
Rating 4 - Poor. 64 out of 823 reviews
Rating 2 - Terrible. 60 out of 823 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Joseph

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The floor in the bathroom was absolutely filthy!
Stayed 1 night in Jan 2026

8/10 Good

Edward, Canton

Travelled with partner
Liked: Amenities
The check in was easy and quick. The staff was friendly to deal with. Breakfast was good each morning. I would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and very comfortable, staff was helpful and very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Nene

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 1 night in Oct 2025

10/10 Excellent

Aiden

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and quick check out
Stayed 1 night in Dec 2025

10/10 Excellent

Panak

Stayed 2 nights in Dec 2025

6/10 Okay

Sean

Liked: Cleanliness, amenities, property conditions & facilities
The shower did not drain and you stood in ankle deep water while showering
Stayed 2 nights in Dec 2025

10/10 Excellent

jesse

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Stayed 2 nights in Nov 2025

10/10 Excellent

Paula

Stayed 3 nights in Nov 2025

8/10 Good

Barbara

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very large and comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice room.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Tricia

Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Clean hotel. Feels new.
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Alfred

Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay!!
Stayed 2 nights in Nov 2025

8/10 Good

JANETTE LYNN

The room was extremely comfortable and clean. I was surprised that there was no hair dryer in the room though because that has become almost expected. I did not ask though because it wasn’t that important to me.
Stayed 1 night in Nov 2025

6/10 Okay

Jeff

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were very nice, but housekeeping woke me up one morning with a loud knock at my door. The housekeeper didn't seem to understand the sign on the door, as her English was limited. After explaining via hand gestures, she apologized, and it didn't happen again. The bathroom was not properly cleaned. There was hair in the sink, brown splatters on the wall around the toilet, and the shower floor was grimy. I checked in late, and didn't want the hassle of changing rooms, so I cleaned to an acceptable level with hot water and a washcloth. Probably the worst part was the noise from outside the room, especially a loud intermittent beep coming from the hallway. I just left the TV on all night to mask the noises. Otherwise, the room was decent and comfortable, with everything I needed. I would have preferred a coffee maker in the room versus the free vending machines in the lobby, but the free breakfast made up for that in my opinion.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carrie

Stayed 1 night in Nov 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The night staff that checked me in was super amazing and very helpful. The kitchen staff at breakfast was fantastic. The room was clean and spacious. My entire experience from check-in to check-out was a 10/10
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025