Holiday Inn Kalamazoo West by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Kalamazoo West by IHG

Relax by the serene indoor pool surrounded by a tiled deck.
Enjoy a warm atmosphere and a variety of beverages at this cozy coffee shop, featuring a central counter and comfortable seating area.
Welcome to the hotel entrance, marked by a prominent canopy and illuminated sign.
Relax in our stylish lobby with a comfortable seating area, reception desk, and elevator access.
Enter a welcoming space with plush chairs and a comfortable bench, surrounded by a textured pattern and recessed lighting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Western Michigan University
    ‪5 min drive‬
  • Kalamazoo College
    ‪7 min drive‬
  • James W. Miller Auditorium
    ‪7 min drive‬
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Walk-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Living Area)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Kalamazoo West by IHG

Hotel with free parking, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Kalamazoo West by IHG. During your stay, you'll be close to Western Michigan University. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. The business-friendly Holiday Inn Kalamazoo West by IHG also features a vending machine, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Kalamazoo West by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Holiday Inn Kalamazoo West by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 208 out of 415 reviews
Rating 8 - Good. 97 out of 415 reviews
Rating 6 - Okay. 42 out of 415 reviews
Rating 4 - Poor. 30 out of 415 reviews
Rating 2 - Terrible. 38 out of 415 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Muriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suite,Decor of Lobby hallways and rooms… the driveway on both sides of Hotel needs some lighting on the path night driving to Hotel Dangerous…
Stayed 1 night in Apr 2025

6/10 Okay

loretta, Gwinn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I would stay here again if prices would come down
Stayed 1 night in Apr 2025

8/10 Good

Frank

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Every member of the staff I came across was very kind and helpful. No complaints about the hotel itself. I was very impressed with the friendliness of the staff.
Stayed 1 night in Apr 2025

8/10 Good

Johnny

Stayed 1 night in Apr 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No continental breakfast. Stayed here w a school sport team and had to go into town to feed everyone instead of $13 breakfast at the restaurant in the hotel. Cable was out. Not the fault of the hotel, but nothing to notify us (I had to ask how to get the tv to work), and even after that not a mention of a credit/ discount anything for the inconvenience.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Marco

Stayed 1 night in Mar 2025

10/10 Excellent

katrina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Always enjoy staying here.
Stayed 1 night in Feb 2025

4/10 Poor

juan

Stayed 3 nights in Mar 2025

8/10 Good

Janell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Britteny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Rooms were updated and modern
Stayed 1 night in Feb 2025

10/10 Excellent

Jacquese

Stayed 1 night in Feb 2025

10/10 Excellent

Don

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the friendly staff at check in and out as well as the food service staff. Very nice and friendly. Our room was nice and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - very helpful check ins
Stayed 1 night in Jan 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was very nice people where friendly just didn’t like the fact there was no free breakfast for that nice of a place should offer free breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Stayed 1 night in Dec 2024

2/10 Terrible

Frank

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Front desk attendant from HELL

Our stay was interrupted at 2 am by the front desk attendant banging and shouting at the room across the hall from ours. trying to evict the guest. This continued off and on for about an hour and when I questioned him in the morning as we were checking out " I was told it's not of our concern"! This was totally unacceptable!
Stayed 1 night in Dec 2024

8/10 Good

wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was awesome the stay was grate just waiting for my deposit back been over 5 hours haven't received it back to my card yet
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Dec 2024