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Holiday Inn Kalamazoo West by IHG

3.0 star property

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Photo gallery for Holiday Inn Kalamazoo West by IHG

Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Exterior
Daily cooked-to-order breakfast for a fee
Meeting facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1247 Westgate Drive, Kalamazoo, MI, 49009
  • Place, Western Michigan University
    ‪5 min drive‬
  • Place, Kalamazoo College
    ‪7 min drive‬
  • Place, James W. Miller Auditorium
    ‪7 min drive‬
  • Airport, Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Walk-In Shower)

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Daybed, Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Daybed, Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Living Area)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Walk-In Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express and Suites Kalamazoo West by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 752 reviews
The price is €78
includes taxes & fees
2 Nov - 3 Nov
Holiday Inn Express and Suites Kalamazoo West by IHG

About this property

Holiday Inn Kalamazoo West by IHG

Hotel with free parking, in the vicinity of Western Michigan University
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Kalamazoo West by IHG offers 130 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Kalamazoo West by IHG. During your stay, you'll be close to Western Michigan University. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Western Michigan University and 7 minutes from Kalamazoo College
Holiday Inn Kalamazoo West by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. The business-friendly Holiday Inn Kalamazoo West by IHG also features a vending machine, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Kalamazoo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Kalamazoo West by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,400 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Kalamazoo West Hotel
Inn Kalamazoo West Hotel
Holiday Inn Kalamazoo West
Holiday Kalamazoo West By Ihg
Holiday Inn Kalamazoo West by IHG Hotel
Holiday Inn Kalamazoo West an IHG Hotel
Holiday Inn Kalamazoo West by IHG Kalamazoo
Holiday Inn Kalamazoo West by IHG Hotel Kalamazoo

Holiday Inn Kalamazoo West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 240 out of 476 reviews
Rating 8 - Good. 110 out of 476 reviews
Rating 6 - Okay. 53 out of 476 reviews
Rating 4 - Poor. 34 out of 476 reviews
Rating 2 - Terrible. 39 out of 476 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice and easy to get to for our weekend trip. The only downfall was we got there at 2am and the concierge was no where to be seen, we were there for 15 minutes knocking on the door and hitting the ring button, no one answered so I went across the street to another IHG and he tried to help, then the concierge at our hotel walked out to smoke then said “yeah check-in, come on in” then was complaining that we didn’t get there sooner. Sorry sir we have a baby and had to make multiple stops on our way here… also he had thrown about 29 cigarettes in the trash by the elevator, so it smelled like cigarettes and I know they were his because they still smelled fresh… Go smoke out back in the smoking patio not our front and don’t throw your cigarettes in the trash by the elevator. Otherwise the hotel was 10/10 he just needs fired lol
Stayed 2 nights in Jul 2025

2/10 Terrible

Sadikou, Kalamazoo

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and in very bad condition. The pool was closed and the staff didn't provide any info if not asked.
Stayed 1 night in Jul 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Good breakfast. Kind staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machine was broken
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I got to my room and immediately needed to shower, during my shower it started raining. After I stepped out of the shower I see that the rain started leaking inside from the window. I notified the staff and they were more than accommodating and helpful. Thank you, I was in town for a funeral and the smiles and small talk from all
Stayed 1 night in Jun 2025

6/10 Okay

Monicah

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in went smoothly. it was a nice and quiet room.
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina, Indianapolis

Stayed 1 night in Jun 2025

8/10 Good

Carl

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Doris

Stayed 3 nights in Jun 2025

6/10 Okay

Sandra

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
It was a nice hotel but we were out of electric and they didn't tell us until we were check and moved in they didn't either so they're restaurant was closed. We needed a hotel with restaurant. Breakfast was fruit, bread and cereal
Stayed 2 nights in May 2025

4/10 Poor

Renay

Liked: Cleanliness
Disliked: Staff & service
Unable to check in until 6:30 because rooms were not ready. Multiple people waiting for rooms in the lobby. Front desk staff was not friendly
Stayed 1 night in Jun 2025

6/10 Okay

Meshanda

Stayed 1 night in Jun 2025

10/10 Excellent

James, Kalamazoo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really good
Stayed 1 night in Jun 2025

6/10 Okay

Lonnie R Billiter

Travelled with family
Liked: Cleanliness
Booked a room with a king size bed and a sofa bed as there were 3 of us staying there. Well the room didn't have a sofa bed and they said there was nothing they could do about it.
Stayed 1 night in Jun 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Mary Ann

Liked: Staff & service, property conditions & facilities, room comfort
Nice place, a dirty pants left in the hallway
Stayed 1 night in Jun 2025

10/10 Excellent

Britteny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Monique, Montrose

Stayed 6 nights in May 2025

8/10 Good

Todd, leslie

Liked: Cleanliness, property conditions & facilities
Upside: Clean, aesthetically pleasing. On-site bar that has a decent happy hour. Downside, no breakfast included with 180 dollar price tag. Food is available, but part of an "onsite restaurant that is overpriced for what is served.
Stayed 1 night in May 2025

10/10 Excellent

Kirsten

Stayed 1 night in May 2025