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HOSHINOYA Karuizawa

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Photo gallery for HOSHINOYA Karuizawa

A series of modern, well-lit buildings with reflective water in the foreground, surrounded by lush greenery.
Property video
A spa area with a glass-enclosed hot tub, wooden walls, and a view of greenery outside.
A serene indoor swimming pool with wooden beams and large windows offering a view of autumn foliage.
A spacious dining area with large windows, wooden tables, and hanging pendant lights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194
  • Place, Harnile Terrace
    ‪2 min walk‬
  • Place, Karuizawa Kogen Church
    ‪3 min walk‬
  • Place, Karuizawa Stone Church
    ‪6 min walk‬

Room options

View all photos for Niwaroji (Junior Villa Grand) 

A modern living room with a sofa, a coffee table, and a sliding glass door leading to an outdoor area.

Niwaroji (Junior Villa Grand) 

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Niwaroji (Junior Villa Maisonette) 

A modern two-story house with a visible staircase, a dining area, and a large window overlooking the garden.

Niwaroji (Junior Villa Maisonette) 

  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Mizunami (Water Side King) 

A modern building with a rooftop garden, a small stream, and a bridge.

Mizunami (Water Side King) 

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Yamaroji (Mountain view) 

A modern hotel room with a balcony, a sofa, a table, and a bed with pillows.

Yamaroji (Mountain view) 

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 44 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Yamaroji (Mountain Side King) 

A modern hotel room with a large bed, a desk, and a view of greenery through large windows.

Yamaroji (Mountain Side King) 

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Yamaroji (Mountain Side)

A modern interior with a wooden dining table, cushioned seating, and large sliding glass doors leading to an outdoor area with trees.

Yamaroji (Mountain Side)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 67 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Mizunami (Water side) 

A spacious room with a large sliding glass door leading to a balcony with a scenic view of a forested area.

Mizunami (Water side) 

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 57 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

HOSHINOYA Karuizawa

A full-service spa, a restaurant and a bar/lounge are available at this lodge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and 24-hour room service. Housekeeping is available once per stay.
HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include hot stone massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

During your stay at HOSHINOYA Karuizawa, you're just a quick walk from Harnile Terrace. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes hot springs
  • Steps from Karuizawa Kogen Church and Harnile Terrace
  • Free local-area shuttle service
As a guest of HOSHINOYA Karuizawa, you'll find a full-service spa and hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury HOSHINOYA Karuizawa. Self parking is free.

Smoking is allowed in designated areas at this 5-star Karuizawa lodge.

For a fee, guests can enjoy a full breakfast daily from 7 AM to noon.
HOSHINOYA Karuizawa has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: JPY 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Library

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (once per stay) (for a fee)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages
  • Hot/mineral springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3500 per person
  • Cleaning/housekeeping/linen fee: JPY 9680 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

HOSHINOYA Karuizawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 255 reviews
Rating 8 - Good. 47 out of 255 reviews
Rating 6 - Okay. 16 out of 255 reviews
Rating 4 - Poor. 6 out of 255 reviews
Rating 2 - Terrible. 5 out of 255 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Warintorn

Liked: Cleanliness, staff & service, amenities
Nice breakfast and if you’re staying more than one night, the team make sure that your second day breakfast will be different. Both days breakfast was superb.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jae Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good !!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Joseph Muchun

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel and extremely friendly staffs with wonderful hot springs.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Francis Edilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Nothing more you could ask for.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

NORIKAZU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel that we have ever stayed !!!!! We experienced a great moment there. Thank you very much !! I appreciate it. I will definitely come back again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gilbert Yiu Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lounge is amazingly comfortable
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yaohua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Yi-Chen

Liked: Property conditions & facilities
Spa ok
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Reema

Liked: Cleanliness, amenities, property conditions & facilities
Lovely people, gorgeous property. Book restaurant on premises in advance.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Yongje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had very wonderful time eith your remarkable service and hospitality.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Joongwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Luis Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing location.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and excellent hospitality
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
This was one of the more memorable experiences and stays I've ever had - the loveliest even. Everything from the decor to the hospitality of the entire staff to the food to the meditation bath was a testament to intentionality. The attention to detail and storytelling of the omakase dinner at the restaurant was my absolute favorite part of our entire stay. Can't wait to return, hopefully for many years to come!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was divine. It exceeding my expectations in every way, the location, the atmosphere, the facilities, the staff, landscape, cleanliness. I cannot fault this property and would stay there again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent! We loved our stay. It’s perfect if you’re looking for a relaxing stay surrounded by natural beauty. Only downside is there aren’t many amenities within walking distance besides a little tourist area. There is easy access to the local bus if you don’t mind spending 30 minutes going into town.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent—friendly and helpful. The location was convenient enough, though a bit far from town. It’s best if you have your own car rather than rely on public transportation.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Candice Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly! Hope to revisit in the future.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property, excellent service
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Chunchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice for leisure
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

YUNHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience

The service during my stay in Hoshinoya was the best. It was good time to fully enjoy nature during my stay. Thank you very much to all member of Hoshinoya.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my all time favorite hotels.

I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Beautiful resort. So pretty during Autumn season. Come here to enjoy the scenery and slow things down. We really enjoyed the breakfast and onsen facility here. Love their afternoon tea and sake bar!
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Foon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Hoshinoya Karuizawa

Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024

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