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Best Western Santakos Hotel

4.0 star property

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Photo gallery for Best Western Santakos Hotel

Restaurant
An aerial view of a large, historic building complex with multiple white buildings and a central structure featuring a prominent dome.
A room with two armchairs, a small table, and a lamp. Large windows offer a view of buildings and trees.
A modern interior with a glass table surrounded by cushioned chairs, a floor lamp, and wall-mounted lights.
Suite, Multiple Beds, Smoking (Living Room) | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
J. Gruodžio g. 21, Kaunas, LT-44293
  • Place, Liberty Avenue
    ‪1 min walk‬
  • Place, Kaunas Cathedral
    ‪11 min walk‬
  • Place, Kaunas Town Hall
    ‪14 min walk‬
  • Airport, Kaunas (KUN-Kaunas Intl.)
    ‪18 min drive‬

Room options

View all photos for 2 Single Beds, Coffee Maker, Flat Screen Television, Wi-Fi

Minibar, in-room safe, desk, soundproofing

2 Single Beds, Coffee Maker, Flat Screen Television, Wi-Fi

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a wooden headboard, a wall-mounted light, a door, and a painting.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A table setting with a coffee maker, cups, and a napkin holder.

Standard Room, 1 Single Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a mirror, and a carpeted floor.

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a TV, a minibar, two armchairs, a small table, and a view of a building through a window.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Smoking (Living Room)

Suite, Multiple Beds, Smoking (Living Room) | Living area | TV, heated floors

Suite, Multiple Beds, Smoking (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for King Room

A single bed with a wooden headboard, two bedside tables, a mirror, and a radiator.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Santakos Hotel

A restaurant, a bar/lounge and a sauna are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Best Western Santakos Hotel offers 92 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Santakos Hotel, you're just a quick walk from St. Gertrude`s Church. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and bicycles to rent
  • Within a 15-minute walk of Kaunas Cathedral and Kaunas Town Hall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 334 square feet (31 square metres) and includes conference space. A sauna, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Santakos Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Best Western Santakos Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 7 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Sauna
  • Shopping centre

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 334 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 24.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 7 per day
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Santakos Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

Property is also known as

Best Western Hotel Santakos
Best Western Santakos
Best Western Santakos Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Kaunas
Best Western Kaunas
Kaunas Best Western
Best Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel Kaunas

Best Western Santakos Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 524 reviews
Rating 8 - Good. 226 out of 524 reviews
Rating 6 - Okay. 52 out of 524 reviews
Rating 4 - Poor. 17 out of 524 reviews
Rating 2 - Terrible. 5 out of 524 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Had a lovely stay. The room was nice and big with a pleasant warm bathroom. The staff were very nice too and the breakfast nice and varied - although I never found the maple syrup for the pancakes.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Great location for major tourist attractions
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel 3 star
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice working hotel
Stayed 1 night in Sep 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Fab room
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Everything A-OK
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well located!
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

XUE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. My suit was left in the room, and all they did was tell me to email them. They didn't try to solve the problem. I won't stay here again; it was terrible.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Petteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Upscale hotel, beautifully renovated interior with spacious rooms
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very friendly & helpful staff. The room, whilst not the biggest, was a reasonable size, and comfortable. The bathroom was quite small, but because of my disability, that was actually better for me.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service
Very efficient staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was very very helpful. The room was well insulated, spacious and the bed was comfortable. Breakfast was delicious. The hotel was well placed. On the negative side, the room was too hot and we did not manage to regulate the heating.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location middle of historical area, large rooms. Comfortable hotel, great care with travellers with pets.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Kaunas has to offer

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location just off the main road that leads to old town. Easy to get around and they have free parking. Great breakfast assortment and nice staff.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
The quality of rooms is varied to say the least. On some occassions, excellent, but this time, whilst the room had character, it was in quite a sad (and potentially dangerous) state. I think the hotel was overbooked, as breakfast was very chaotic too.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Good location ,high customer service, nice atmosphere, everything perfect.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very good value. Just a quick walk to the restaurants and bars.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A regular stay, very close to restaurants, etc., and pedestrian area. No complaints, although beds a little hard.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Tuula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like, second time here.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities
Nice double bathtub!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Otmar

Liked: Cleanliness, amenities, property conditions & facilities
The restroom was very small...
Stayed 1 night in May 2025
Verified

8/10 Good

Jaakko

Liked: Cleanliness, staff & service, amenities
Top floor room was really noisy, because of the air conditioning or some machine that was giving up..
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good position - very old

The rooms furniture, bathroom are dated '80s or even older. The shower was almost broken. The position of the hotel is perfect, car parking Is for free
Stayed 1 night in Apr 2025

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