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Hyatt Place Keystone / Dillon

3.0 star property

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Photo gallery for Hyatt Place Keystone / Dillon

Terrace/patio
Mountain view
Miscellaneous
In-room safe, desk, laptop workspace, iron/ironing board
American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
23044 US Hwy 6, Keystone, CO, 80435
  • Place, Keystone Ski Resort
    ‪5 min walk‬
  • Place, Peru Express
    ‪5 min walk‬
  • Place, River Run Gondola Ski Lift
    ‪15 min walk‬

Room options

View all photos for Room, 2 Queen Beds

Mountain view

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

View from room

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

View from room

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Mountain view

Room, 2 Queen Beds

8.8 out of 10
Excellent
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible (2 Queen Beds/1 Sofa Bed, with Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Accessible (2 Queen Beds/1 Sofa Bed, with Shower)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place Keystone / Dillon

Hotel with 3 hot tubs, 8-minute walk to Keystone Ski Resort
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and a free area shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and conference space are on-site. Housekeeping is available on request.
Hyatt Place Keystone / Dillon offers 103 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Keystone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

3 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Keystone / Dillon gets high marks from our customers. During your stay, you're just a quick walk from Keystone Ski Resort. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Self-parking available for a fee
  • Amenities include 3 meeting rooms, conference space and a computer
  • On-site recreation includes a 24-hour gym and 3 hot tubs -
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Keystone Ski Resort and River Run Gondola Ski Lift
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Keystone / Dillon offers its guests 3 hot tubs and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 810 square feet (75 square metres) and includes conference space. A terrace, multilingual staff, and ski storage are also featured at the business-friendly Hyatt Place Keystone / Dillon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Keystone hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
The Placery – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 hot tubs
  • Golf carts
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 810 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.93 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Ski storage
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Keystone Resort
Keystone Resort
Hyatt Place Keystone Hotel

Hyatt Place Keystone / Dillon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

edward

Stayed 1 night in Sep 2025

8/10 Good

Cheryl

Stayed 1 night in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Sandy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

wouldn't stay here again

The gal at check-in didn't seem to know what she was doing. Long line, took forever and I had to come back down to the lobby to get my room key card rekeyed because it didn't open the door. Had to do this each day. Maybe other rooms are better but the shower floor could use a good cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible welcome and view. I will definitely return! Thank you.
Stayed 1 night in Sep 2025

2/10 Terrible

Damont

Stayed 3 nights in Aug 2025

6/10 Okay

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Henry C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very accommodating, offering an early arrival and a late departure. Keystone is generally quiet during off hours and I was able to keep my window open overnight.
Stayed 1 night in Aug 2025

2/10 Terrible

Quinn

Disliked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Business traveller
Disliked: Property conditions & facilities
The rooms were nice but the common areas were a bit grimey. This hotel needs some upgrades to get it to typical Hyatt standards.
Stayed 2 nights in Aug 2025

4/10 Poor

Miranda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Not a good experience

The room was 80 degrees. AC did not work. They brought a fan and said to open window. Did not offer a room switch. Told us to turn ac off then on and that it would then work which obviously didn’t fix it. Did not answer our call to the office / front desk when it didn’t work. No one at front desk when we went down there. Will not stay again. Also had to park a long ways away and wasn’t told could park wherever on property as others did that were not even parking spots closer to hotel.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Just okay...

Our stay at the Hyatt Place Keystone was average. We went in summer which is an off-season time to visit, but were surprised to learn when we arrived that the bar and restaurant were closed (even though the hotel was full and it was a Saturday night). Our room was small, but clean and the bed was decently comfortable. We were unable to get a hold of the front desk or housekeeping during our stay - just a busy signal and a full voicemail. Parking was a pain, we had to park across a very busy street since everything was full by the time we arrived back to our hotel after dinner. On a positive note, they did allow us a later check-out at 12:30 which was very much appreciated. Nothing horrible but probably wouldn't stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean and beautiful. I didn’t care for the pillows (they flattened out as the night went on). The mattress was comfortable. I was impressed with the room size and views.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

gunjan

Travelled with family
Disliked: Staff & service
AC was making too much noise, not able to sleep in the night. I tried calling the help desk but the phone of the room was not working. I did complained whike check out i paid so much and was not even able to sleep peacefully. I should get my money back, not worth. Expedia please escalate this issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kylee

Stayed 1 night in Aug 2025

4/10 Poor

Therese, Longmont

Liked: Cleanliness
Upon check-in the desk staff were not friendly. They did not approach the desk until we had been standing there. They were sitting in chairs toward the back and did not think we needed anything. Upon going into the room we went to open the shade and it fell of and hit me in the head. We went to the phone to call down to the desk and the phone did not work. When my husband went down stairs to notify about the shade and phone they claimed they had no one to fix the shade and the phone was probably out due to a lighting strike earlier that day. The safe would not open they had no one to come fix it? When taking a shower the body wash was empty and so was the shampoo. They did not provide any wash rags and only one hand towel. In the area around the small trash can and by the fridge it smelled like vomit. All in all it wasn't a very nice place to stay, we will not recommend to anyone and we won't go back.
Stayed 1 night in Aug 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
Service was good, hallways, front desk and room are beat up
Stayed 1 night in Aug 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Leave this one alone unless you get a super rate. The hotel is tired bordering on shabby. Bedding was okay; towels threadbare, furniture stained and worn. They are also very understaffed - our simple problems were not solved (broken coffeemaker, empty soap pumper in shower.) There was no hot water for a full day of our stay. No explanation or compensation, just a chilly wakeup. Desk clerk seemed indifferent and had no ETA. The breakfast buffet is scant - few items served and shortages of what was on offer. Ex-the breadbasket had only heels from the loaves; just 2 shriveled oranges in the fruit basket. We wound up buying some fruit at grocery. No one was on hand to clean the tables, both days we had to wash one down to be able to sit. If you just need a place to flop after mountain activities, this will do. But if you are expecting a resort with amenities commensurate with the rates, look somewhere else. We won't be back.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Meh

Although hotel had AC, it was not on when we arrived and therefore was not able to cool the room completely, it was also incredibly loud. Staff was friendly if you could find them. Breakfast to be served at 630am was just being set up at 7am.
Stayed 1 night in Aug 2025

6/10 Okay

Brandi

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025