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GRAZIA HOTEL & APARTMENTS

3.5 star property
VIP Access

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Photo gallery for GRAZIA HOTEL & APARTMENTS

BBQ/picnic Area
Exterior
Restaurant
Terrace/patio
Executive Apartment, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

View in a map
KG 624 ST, KN rd, Kigali, Kigali City
  • Kigali Convention Centre
    ‪7 min walk‬
  • Kigali Heights
    ‪8 min walk‬
  • University of Kigali
    ‪12 min walk‬
  • Kigali (KGL-Kigali Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Apartment, 1 Bedroom, Kitchen

Executive Apartment, 1 Bedroom, Kitchen | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Executive Apartment, 1 Bedroom, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Executive Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Executive Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Superior Twin Room

  • Sleeps 2
  • 2 Large Single Beds

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About this property

GRAZIA HOTEL & APARTMENTS

Hotel in Kigali with 2 restaurants and 15 outdoor pools
2 restaurants, 15 outdoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a snack bar/deli, coffee/tea in a common area and dry cleaning.
GRAZIA HOTEL & APARTMENTS offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Egyptian cotton sheets and premium bedding. 42-inch LED televisions come with premium satellite channels. This Kigali hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is provided on a daily basis.
15 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at GRAZIA HOTEL & APARTMENTS, you'll be within walking distance of Rwanda Development Board. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the 15 outdoor pools
  • Indulge with body scrubs, hot stone massages or facials at the spa
  • Amenities include locker space, laundry facilities and a lift
  • Within a 15-minute walk of Rwanda Development Board and Kigali Convention Centre
GRAZIA HOTEL & APARTMENTS offers its guests 15 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, barbecue grills, and coffee/tea in common area are also featured at GRAZIA HOTEL & APARTMENTS. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kigali hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
GRAZIA HOTEL & APARTMENTS has 2 restaurants on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Full-service spa

Family friendly

  • 15 outdoor pools
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Slippers

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GRAZIA HOTEL & APARTMENTS

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 3 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grazia & Apartments Kigali
GRAZIA HOTEL & APARTMENTS Hotel
GRAZIA HOTEL & APARTMENTS Kigali
GRAZIA HOTEL & APARTMENTS Hotel Kigali

GRAZIA HOTEL & APARTMENTS Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bidemi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay except for the cab man the hotel introduced to carry us around . He is deceptive and exploitative
Stayed 7 nights in May 2025

10/10 Excellent

Emma

Stayed 7 nights in Aug 2024

4/10 Poor

Diana

Disliked: Staff & service
There was construction going on during my stay. I was told it would only be loud between 11am - 6pm. The noise started earlier and continued later than told. Lots of mosquitoes in room and no net or bug spray provided. Unfortunately my stay was not as enjoyable as I had hoped for.
Stayed 1 night in Jan 2024

8/10 Good

ALAN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The vibe and atmosphere was good and laidback. Room was next to the pool area creating easy access. The gym is a bit old.
Stayed 1 night in Jan 2024

4/10 Poor

Cathy

Liked: Cleanliness
Disliked: Staff & service

Very likely there are better places to stay in Kig

Perhaps an entirely new set of staff is needed here. Apart from the massuese, who does an excellent job at massage, one bfast attendant and the breakfast eggs chef, everyone else was really not at all attentive to my needs. From no water in my room, to malfunctioning a/c, awful internet, no follow through on booking requests. Most ime I felt that I was in the way of staff enjoying themselves, the bartender who carried on anpersonal conversation on her cellphone for all to hear, the front desk staff wearing their bedroom slippers and badly stained uniform etc etc. it was my first time to Rwanda, and the first hotel I stayed at during the visit. Hopefully it’s not the norm for all Kigali hotels, so maybe try somewhere else.
Stayed 3 nights in Jul 2023

8/10 Good

Alison

Liked: Staff & service
Friendly staff. Comfortable rooms.
Stayed 5 nights in Jul 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Olvis Paul

Stayed 2 nights in Jun 2023

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price is affordable, the room was cleaned, and the service is acceptable based on the price. I would not mind staying here again.
Stayed 1 night in Jun 2023

10/10 Excellent

Caleb, Darlington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not as fancy as a major hotel, so don't expect the Marriott, but pleasant, quiet, convenient neighborhood, and good value.
Stayed 2 nights in Jun 2023

10/10 Excellent

Thomas

Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Stayed 5 nights in Apr 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

10/10 Excellent

Trevor, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff breakfast and massage
Stayed 1 night in Apr 2023

10/10 Excellent

Vrabcho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

A very nice room with a great view, great service
Stayed 4 nights in Jan 2023

10/10 Excellent

Bo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt ophold

Roligt hotel med serviceminded personale. Pænt stort værelse. Hyggelig restaurant med lækker morenmadsbuffet og pænt menukort. Købte en flaske rødvin som jeg drak over flere dage. Omhyggelig rengøring.
Stayed 8 nights in Feb 2025

10/10 Excellent

Hans Henrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Sanna

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was new and very clean, they still do some construction works when i was staying there
Stayed 1 night in Nov 2023

8/10 Good

Mariana, Sao Paulo

Business traveller
Liked: Cleanliness, staff & service, amenities
Probably because it was an international event in town, the prices were very high and incompatible with the service provided. Breakfast could be better, as well as shower maintainance. Bed is large and very comfortable, hotel is in a very quiet neighborhood, staff is friendly and the pool seems to be pleasant (although I did not have the time to enjoy it). Evening playlist at the restaurant was definetly the best of my experience.
Stayed 3 nights in Oct 2023