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Hôtel Des Mille Collines

4.0 star property

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Photo gallery for Hôtel Des Mille Collines

Body treatments, facials, 1 treatment room
Poolside bar
Front of property
Free buffet breakfast
3 restaurants; breakfast, lunch, dinner and brunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2KN 6th Ave, Nyarugenge, Kigali
  • Place, Union Trade Center
    ‪3 min walk‬
  • Place, Ntarama Church
    ‪8 min walk‬
  • Place, Mambas Club
    ‪4 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | City view

Classic Double Room

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room Garden View

Classic Room Garden View | City view

Classic Room Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room Panaroma View

Classic Room Panaroma View | City view

Classic Room Panaroma View

9.2 out of 10
Wonderful
(5 reviews)
  • Hill view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Junior Suite

Classic Junior Suite | City view

Classic Junior Suite

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Superior Suite

Classic Superior Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Superior Suite

  • Hill view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hôtel Des Mille Collines

This hotel features 3 restaurants, an outdoor pool and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hôtel Des Mille Collines offers 112 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 25-inch plasma televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Des Mille Collines. During your stay, you're just a quick walk from Union Trade Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • The 3 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a gym
  • Steps from Union Trade Center and 9 minutes by car from Kigali Heights
  • Airport shuttle service available for a fee
Hôtel Des Mille Collines offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hôtel Des Mille Collines. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kigali hotel.

Guests are served a free buffet breakfast. An additional breakfast is available daily for a fee.
Panorama Restaurant – This restaurant serves breakfast and dinner.
La Piscine – This tapas bar serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Piscine
  • Panorama Restaurant

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Des Mille Colines
Des Mille Colines Kigali
Hotel Des Mille Colines
Hotel Des Mille Colines Kigali
Hotel Mille Colines
Mille Colines
Hôtel Mille Collines Kempinski Kigali
Hôtel Mille Collines Kempinski
Mille Collines Kempinski Kigali
Mille Collines Kempinski
Hôtel Mille Collines Kigali
Hôtel Mille Collines
Mille Collines Kigali
Mille Collines
Hôtel Des Mille Collines by Kempinski
Hôtel Des Mille Collines Hotel
Hôtel Des Mille Collines Kigali
Hôtel Des Mille Collines Hotel Kigali

Hôtel Des Mille Collines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 288 reviews
Rating 8 - Good. 101 out of 288 reviews
Rating 6 - Okay. 25 out of 288 reviews
Rating 4 - Poor. 8 out of 288 reviews
Rating 2 - Terrible. 6 out of 288 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Great hotel, staff was awesome.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert and Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was wonderful and the staff went above and beyond to serve you. The food at the breakfast was enough to last us the day.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent stay at this historic hotel. It was spotlessly clean and nicely decorated. The staff were friendly and accommodating. The bar and restaurant were also very good. Great views over the surrounding area and within east walking distance of the city center. I would thoroughly recommend!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Very pleasant stay
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely relaxing stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Its always a pleasure to stay there
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place in Kigali

Beautiful hotel in a very nice location in Kigali.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great hotel, staff wonderful.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was very clean and in a safe location with plenty of things to do within walking distance
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has great service, it is beautiful and quiet!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

GERY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very efficient and caring . Deborah upgraded me during my stay as I’ve asked to have room with garden view thanks . Food was excellent and the bar seated area is very cosy and open space .
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property- great setting and excellent staff - customer focussed
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Great location, food is okay, very comfortable bed, friendly and helpful staff (special mention to Kenny and Ornella), nice pool
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bar was well-stocked, the team was professional and friendly, and the Fresh Fruit Juice variety was outstanding! Annnnd Drum roll...The Live Thursday Gospel Live Music, those lads were amazing, with each song they sang touched me, and I really felt at home.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

One night stay here after 2 weeks travelling around. Everyone was helpful and friendly. Staff around the pool worked hard to make sure everyone had beds & towels Food was great & view of the city was fabulous from our balcony.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful, clean and customer service hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel with excellent service, a nice bar and pool, and easy access to all Kigali has to offer.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
From being picked up at Kigali airport, to arriving at the hotel and each day thereafter it only got better! Christian was amazing at check in. Bernard, Yves, Claudette, Collins, Arnaud and Bien Fait mase each day amazing from their warm greetings and smiles each day to their suggestions for sights to visit! Thank you so much!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my few days' stay at this lovely hotel, while I was visiting dear Rwandan friends in Kigali.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Dr Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service - a lesson in hospitality.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time in Kigali

Very clean good food kindly personal fantastic service Recommends to all customers that like to visit Kigaki
Stayed 9 nights in Mar 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly, accommodating, professional and service oriented!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was an peaceful place with the loveliest staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Alexander Solhus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot! The sunrise, the views, the pool area, and the sstaff are all perfect!
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant ambience Good service and value
Stayed 1 night in Oct 2024