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Kigali Marriott Hotel

5.0 star property

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Photo gallery for Kigali Marriott Hotel

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Junior Suite, 1 Bedroom, Non Smoking | Down duvets, pillow-top beds, minibar, in-room safe
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

View in a map
KN 3 Avenue Nyarugenge District, Kigali
  • Place, Nyamirambo Stadium
    ‪5 min drive‬
  • Place, Kigali Heights
    ‪6 min drive‬
  • Place, Kigali Convention Centre
    ‪7 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down duvets, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Presidential Suite, 1 King Bed, Non Smoking (Balcony) | Down duvets, pillow-top beds, minibar, in-room safe

Presidential Suite, 1 King Bed, Non Smoking (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Lounge

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Lounge

Executive Room, 1 King Bed, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
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  • Parking included
4.4 out of 5, Excellent, 178 reviews
The price is €147
includes taxes & fees
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About this property

Kigali Marriott Hotel

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Kigali Marriott Hotel offers 254 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Kigali Marriott Hotel. During your stay, you'll be within walking distance of Union Trade Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Iriba Bar & Terrace
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 11 minutes on foot from Union Trade Center and a 2-minute drive from Ntarama Church
  • Airport shuttle service available for a fee
Kigali Marriott Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. A children's pool, a sauna, and a terrace are also featured at the luxury Kigali Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Kigali hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Iriba Bar & Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Cucina – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Soko – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23 per person
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 50)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Kigali Marriott Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM

Property is also known as

Kigali Marriott
Kigali Marriott Hotel Hotel
Kigali Marriott Hotel Kigali
Kigali Marriott Hotel Hotel Kigali

Kigali Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 231 reviews
Rating 8 - Good. 41 out of 231 reviews
Rating 6 - Okay. 8 out of 231 reviews
Rating 4 - Poor. 7 out of 231 reviews
Rating 2 - Terrible. 9 out of 231 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Werner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

NATHANIEL

Stayed 3 nights in May 2025

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, great room great service really enjoyable
Stayed 1 night in May 2025

10/10 Excellent

Ntokozo Fuzunina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs especially Jessica at the front Desk very polite lady. And the ladies and gentleman during breakfast
Stayed 7 nights in May 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern hotel
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, wirh some shortcomings

Decent modern hotel with some shortcomings. They had closed the main restaurant while we were there (without prior notice) and the other restaurant had a limited menu and felt short staffed (it also had a door that would not close properly and so was full of mosquitoes). Overall the food in this hotel was quite disappointing and service was spotty. A notable exception was the concierge service—very professional and helpful, always went the extra mile. Really top knotch concierge. Rooms are spacious and have nice views, and beds are comfortable. I was disappointed by the stains on the carpeting and there was a somewhat weird odor in the hallways—possibly a poor choice of air freshener but it smelled like mold or something stale. You may end up here anyway bc Kigali’s high end options are somewhat limited (and this is among the best) but be aware of these shortcomings. Might especially be worth checking if their restaurant is open.
Stayed 6 nights in Apr 2025

8/10 Good

layo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Deborah, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, excellent service and just a lovely place to stay.
Stayed 9 nights in Mar 2025

10/10 Excellent

catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Rodney

Stayed 7 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service
Stayed 9 nights in Mar 2025

10/10 Excellent

Deborah, New York

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable rooms. Well equipped. Staff very helpful. Convenient high quality dining. Marriott cars always available and convenient. THE best place to stay in Kigali but not cheap - you have to pay for what you get.
Stayed 5 nights in Feb 2025

10/10 Excellent

OWODUNNI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The hotel room was nice and roomy and the breakfast spread was wonderful. We had the best time.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. Great rooms, kind and helpful staff and very good food as well (both buffet and Italian restaurant)
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Would stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent, helpful and personable. We only had the buffet breakfast during our stay, and there were many choices all well prepared. The room and bed were very comfortable. A few issues - the TV several times turned on by itself, including in the middle of the night, the shower door didn't close completely and leaked onto the mat, and while I was pleasantly surprised to be offered a takeout breakfast for our early departure to the airport, we did not have the tea I remember ordering. We were happy with our stay and will return for our next trip to Kigali
Stayed 3 nights in Dec 2024

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Dec 2024

2/10 Terrible

Mpayimana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

I stayed at the Marriott Kigali, and I must say my experience was very disappointing. The service was far from what I expected from such a renowned establishment. Room service was extremely slow, and when my order finally arrived, it was not what I had requested. Additionally, I noticed a lack of attention towards the guests, which truly ruined my stay. I was hoping for better service and more care from the staff. I do not recommend this hotel if you are looking for quality service.
Stayed 1 night in Dec 2024

10/10 Excellent

alfredo

Stayed 4 nights in Dec 2024

10/10 Excellent

Edmund

Stayed 1 night in Nov 2024

10/10 Excellent

Ifeanyi Augustina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, polite and helpful staff
Stayed 5 nights in Nov 2024

10/10 Excellent

soo hyun

Stayed 4 nights in Nov 2024

10/10 Excellent

Ugochi

Stayed 1 night in Sep 2024

10/10 Excellent

Hossam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 1 night in Sep 2024