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Terra Nova, BW Premier Collection

4.0 star property
VIP Access

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Photo gallery for Terra Nova, BW Premier Collection

Courtyard
Lobby
Exterior
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Air-conditioning

Explore the area

View in a map
17 Waterloo Road, Kingston, Saint Andrew
  • Place, Devon House
    ‪9 min walk‬
  • Place, Jamaica House
    ‪12 min walk‬
  • Place, Bob Marley Museum
    ‪2 min drive‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Walk-in Shower)

Suite, 2 Double Beds, Non Smoking (Walk-in Shower) | Premium bedding, minibar, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Terrace, Mountain View

Suite, 1 King Bed, Terrace, Mountain View | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

Standard Room, 1 King Bed, Non Smoking, Bathtub | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Terra Nova, BW Premier Collection

This smoke-free resort features 3 restaurants, a casino and an outdoor pool. Buffet breakfast is free. Other amenities include a nightclub, a fitness centre and a bar/lounge. Change of towels is available on request
Terra Nova, BW Premier Collection offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 46-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Terra Nova, BW Premier Collection gets high marks from our customers. During your stay, you're just a quick walk from Devon House. You'll find features such as 3 restaurants, an outdoor pool and a casino.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at The Regency Room, a fine-dining restaurant that serves international cuisine
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Devon House and Tropical Plaza
  • Airport shuttle service available for a fee
Terra Nova, BW Premier Collection offers its guests an outdoor pool, a hot tub, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

A 24-hour business centre and meeting rooms are available. A casino, a nightclub, and a terrace are also featured at Terra Nova, BW Premier Collection. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Kingston resort is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
The Regency Room – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required.
The Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
The Pâtisserie – This delicatessen only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Pâtisserie
  • The Regency Room
  • The Terrace

Things to do

  • 160 slot machines
  • 223 gaming tables
  • Casino (6,000 square foot of space)
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terra Nova, BW Premier Collection

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Terra Nova, BW Premier Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Terra Nova All Suite
Terra Nova All Suite Hotel
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova Kingston
Terra Nova All Suite Hotel Jamaica/Kingston
Terra Nova All Suite Kingston
Terra Nova All Suite Hotel Resort
Terra Nova All Suite Hotel Kingston
Terra Nova All Suite Hotel Resort Kingston

Terra Nova, BW Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Toyin

Stayed 1 night in Dec 2025

4/10 Poor

Shayla

Travelled with family
Liked: Staff & service
Would not stay here again. The area was so stuffy. One if the had a noticeable odor. Had them to try and change the air filter but did nit help. Then looked at the back of the curtains and they were black stuff on them Had them change the curtains and the air got better. Had to constantly ask for towels. It is 2 people in the room, why would you leave 1 towel everyday.
Stayed 5 nights in Nov 2025

10/10 Excellent

Cecelin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, complimentary wine.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert, Wembley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good polite staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Dr Viris

Stayed 4 nights in Dec 2025

10/10 Excellent

Anneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The menu was very fresh and the food was delicious. The only thing I did not appreciate was the room service not having ergency in making sure all of my items came when I ordered them.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Latoya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very great especially Jada n Lorraine!! But from the rooms all in the passage to the front desk straight to the diinimg area have a fowl terrible sent everyday! No refresh air! My bed head upholstery was stripping the way it’s old. The hotel is very old and need to be renovated. Breakfast was good, staff was very polite patient and fulfilled my satisfaction. Thanks to Jada n Lorraine tht gave me an exceptional service when I go for breakfast in the am. But Def wint be going back until it’s upgraded!
Stayed 4 nights in Dec 2025

8/10 Good

Claudette

Liked: Cleanliness, property conditions & facilities
My room was spotless and room was on point as was the staff. However, my issue was that I had an early morning departure and there was no one to take my bags to the car. The driver came to get them when front desk apparently could not reach someone. A young man showed up after the driver came to get my bags. I didn’t think that level of service was in keeping in with the standard of the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Dennis Oliver

Stayed 5 nights in Dec 2025

10/10 Excellent

donna

Stayed 4 nights in Dec 2025

10/10 Excellent

donna

Stayed 4 nights in Dec 2025

2/10 Terrible

Deborah

Tired, old fashioned, pool out of use for guests, very aggressive rude bar man. Management unresponsive. Receptionist characterless jobsworth. No elevator.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

donna

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was amazing. Very polite, knowledgeable and flexible. This was where we had our wedding reception many years ago and he made dinner very special for us. Room was nice, clean, dinner was good Breakfast was full of option. Christmas Jamaican Breakfast! Yum!
Stayed 1 night in Dec 2025

8/10 Good

CLAUDIA

Travelled with family
Liked: Amenities, property conditions & facilities
The room had an awful smell on arrival. Front Desk staff who escorted us to our room did not report it, however on calling to complain housekeeping was sent with Deet to spray. Better ventilation needed during down time. Rooms are large and well equipped. The restaurant and housekeeping staff are exceptionally good.
Stayed 3 nights in Dec 2025

10/10 Excellent

LORNA FAY LEWIS, lauderhill

Liked: Cleanliness, amenities, property conditions & facilities
I have been staying at this hotel since 2010. The staff is always happy to see me, the treatment is always VIP, additionally you don’t have to go far entertainment…….just a few steps from your room!
Stayed 6 nights in Dec 2025

10/10 Excellent

Juliette

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities
Friendly staff, nice rooms, great breakfast, free secure parking, great bar, centrally located and has a casino. Always stay here when visiting Kingston and never been disappointed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Copeland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised it exceeds my expectations
Stayed 2 nights in Dec 2025

10/10 Excellent

MIGUEL

Stayed 1 night in Dec 2025

10/10 Excellent

Racquel

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 6 nights in Aug 2025

8/10 Good

Sanya Compton

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Toledo

Stayed 3 nights in Dec 2025

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very welcoming and responsive to our needs and questions.
Stayed 2 nights in Nov 2025