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Grand Hyatt Kauai Resort and Spa

4.5 star property

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Photo gallery for Grand Hyatt Kauai Resort and Spa

3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
Dinner served, Hawaiian cuisine, beach views
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1571 Poipu Road, Koloa, HI, 96756
  • Place, Poipu Bay Golf Course
    ‪3 min walk‬
  • Place, Maha'ulepu Heritage Trail
    ‪5 min walk‬
  • Place, Poipu Beach
    ‪19 min walk‬
  • Airport, Lihue, HI (LIH)
    ‪26 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Club Lounge Access)

Hypo-allergenic bedding, in-room safe, blackout curtains

Club Room, 1 King Bed (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(23 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Partial Ocean View

8.6 out of 10
Excellent
(17 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Resort View

9.6 out of 10
Exceptional
(15 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 Bedroom, Ocean View

  • 112 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, blackout curtains

Standard Suite, 1 Bedroom

  • 112 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Partial Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Resort View

9.6 out of 10
Exceptional
(10 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Poolside (Pool Suite)

Suite, 1 Bedroom, Poolside (Pool Suite) | Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 Bedroom, Poolside (Pool Suite)

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | View from room

Grand Suite, 1 Bedroom

  • 107 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Ocean View, Oceanfront

Royal Suite, 1 Bedroom, Ocean View, Oceanfront | Hypo-allergenic bedding, in-room safe, blackout curtains

Royal Suite, 1 Bedroom, Ocean View, Oceanfront

  • 139 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite (ALII)

Suite (ALII) | Hypo-allergenic bedding, in-room safe, blackout curtains

Suite (ALII)

  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Ocean View

Presidential Suite, 1 King Bed, Ocean View | Hypo-allergenic bedding, in-room safe, blackout curtains

Presidential Suite, 1 King Bed, Ocean View

  • 209 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Grand Hyatt Kauai Resort and Spa

Luxury hotel on the beach, with 3 outdoor pools
At Grand Hyatt Kauai Resort and Spa, spend the day at the beach, relax by one of the hotel's 3 outdoor swimming pools or enjoy the on-site golf course and full-service spa.
Grand Hyatt Kauai Resort and Spa offers 605 accommodations with espresso makers and a safe. Rooms open to furnished lanais. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Koloa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

A golf course, 2 outdoor tennis courts, a 24-hour health club and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a lazy river and a waterslide. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Anara Spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Grand Hyatt Kauai Resort and Spa. During your stay, you're just a quick walk from Poipu Bay Golf Course. Free WiFi in public areas, free self-parking and 3 outdoor pools are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Hawaiian cuisine at Tidepools, a seafood restaurant with a beachfront location
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with deep-tissue massages, body wraps or body scrubs at Anara Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute walk from Poipu Bay Golf Course and 5 minutes on foot from Maha'ulepu Heritage Trail
As a guest of Grand Hyatt Kauai Resort and Spa, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 64002 square feet (5946 square metres) and includes conference space. A 24-hour health club, a sauna, and spa services are also featured at the luxury Grand Hyatt Kauai Resort and Spa. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Koloa hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Tidepools – This beachfront seafood restaurant specialises in Hawaiian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Stevenson's Library – Overlooking the ocean and pool, this restaurant specialises in sushi and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Ilima Terrace – Overlooking the ocean and garden, this restaurant specialises in American cuisine and serves breakfast and lunch. A children's menu is available. Open daily.
Hale Nalu – This restaurant specialises in American cuisine and is located by the pool. Open daily.
Seaview Terrace – Overlooking the ocean and pool, this restaurant serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Uncovered valet parking on site (USD 47.18 per day; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 24 to 55 per person
  • 2 coffee shops/cafes
  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Hale Nalu
  • Ilima Terrace
  • Seaview Terrace
  • Stevenson's Library
  • Tidepools

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • 24-hour pool access
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Microwave on request
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 64,002 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 24 to 55 per person
  • Valet parking fee: USD 47.18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-370-2400-01
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Kauai
Grand Hyatt Kauai Koloa
Grand Hyatt Kauai Resort
Grand Hyatt Kauai Resort Koloa
Grand Hyatt Resort Kauai
Hyatt Grand Kauai
Hyatt Kauai
Hyatt Kauai Resort
Hyatt Resort Kauai
Kauai Grand Hyatt
Grand Hyatt Kauai Resort Spa

Grand Hyatt Kauai Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1004 reviews
Rating 8 - Good. 162 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex Anand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with a nice spa and pool facilities
Stayed 4 nights in Oct 2025

8/10 Good

Kari

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was very spread out. Food was fine. But staff was over the top! 5 star in service
Stayed 3 nights in Oct 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot and this has got to be the best resort we have ever stayed at in our lives.It was top notch. If we come back to hawaii, we will definitely without a doubt. Stay there again. Upon checking, we were greeted with a fresh flower orchid lei. The beds were so comfortable and the cleanest rooms ever. The shampoo conditioner body wash and lotions have the most amazing aromas and leave your skin and hair feeling so fresh, clean and healthy.They do sell them so that you can buy them at the spa. The swimming pools are continuous and feed into each other.In such an amazing and private way that you literally feel like you are the only one on the resort at times. The restaurant the food was amazing.I highly recommend the filet with the wine reduction sauce and the mini cheesecake with creme brulee, topping and fresh fruit.Oh it was so good. They definitely pay attention to every little detail to make you feel the most comfortable and pampered that you've ever felt in your life. I could go on and on about all the amazing memories.That place gave me.
One of many pools
Ocean lagoon for swimming
Stayed 3 nights in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here! Great restaurants, and the pool areas are amazing. Very relaxing and tranquil
Stayed 7 nights in Sep 2025

10/10 Excellent

Kim S

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the scenery
Stayed 7 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Relaxing and Amazing!
Stayed 5 nights in Sep 2025

8/10 Good

Negin Hakim

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Velda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property! Looks like some of the common area like elevators could be updated. Room was regularly cleaned and food and drinks were good. Best views of the skies at night while sitting on the beach.
Stayed 7 nights in Aug 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel we’ve ever stayed at! Couldn’t recommend it enough. The nespresso machines in the room along with the free laundry is a very nice touch.
Stayed 7 nights in Sep 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hyatt staff did an amazing job during our stay - from Tom, the concierge who planned our tours to the entire hotel team, they provided excellent service and wanted to ensure we had a wonderful time. Our ocean view room was perfect and very private and we loved the onsite restaurants. We would definitely return! The resort location is perfect.
Stayed 6 nights in Sep 2025

6/10 Okay

Katharine, Leesburg

Travelled with partner
Liked: Amenities
Guest rooms are ridiculously outdated and old. The lobby and grounds are beautiful. The room was a major disappointment. The first room we had to move from because of the overwhelming smell of mold.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been going to Kauai for the past eight years. This had to be one of the best resorts we’ve stayed at. Everybody was so friendly. All the restaurants were so good overall everything was an amazing experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first floor, ocean & garden view was delightful. We could see the Luau from our lanai. We enjoyed meals at Ilima Terrace (Eugene & Tom or Tim? were great!), also meala at Stevenson's Library, poolside, and, best of all, Tidepools (where Clark & Ridge served us wonderfully). Ben at the front desk helped us so often, too. The complimentary champagne (celebrating our 50th) was so lovely! Mahalo. I enjoyed hula lessons and lei making with Moani so very much. I was sad that the Hawaiian history & culture movie was cancelled but that was my only disappointment. Having the sunrise walk cancelled was not a problem; I took my own walk alone...very peaceful. Poolside for me is heaven on earth. Thank you (and everyone else) so much for making this place my eternal "happy place."
Lunch at Ilima Terrace
Leaving our welcome leis and bidding a somewhat sad but grateful farewell.
Stayed 3 nights in Aug 2025

10/10 Excellent

John Jeffery Moon,, Broken Arroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large property, lots of options for swimming. Staff was very helpful and friendly despite a snafu with our reservation via Expedia. Breakfast buffet advance purchase is advised. Room was clean and comfortable with great streaming options to TV.
View from room balcony
Stayed 7 nights in Aug 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The Hyatt property is beautiful! The pools are amazing, but the restaurants are limited and not kid friendly. The view terrace restaurant was horrible! My husband and I sent our food back it was so bad and the service was awful. We were very disappointed in how rude all the food staff was to us. The Hyatt staff was kind and friendly though. The beach front is great, but too rocky and waves to go in it. I don’t think we’ll stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort in an even more stunning location. Super expensive, so you just have to decide whether it’s worth the money or not. We stayed for 6 nights. Would likely only stay for 3 next time and split it up a little. Pros: - probably the best place on the island to stay. The island itself is hands down fabulous. - 5 min drive to a few nice restaurants like Brenneke’s, Keoki and Isola Cucina. - loved the lagoon. Nice to hear the ocean but still be in the resort. The whole pool area is really excellent from the fun lazy river to the lagoon. We are a family of four with a ten and twelve year old. The pool options were great for us. - pool waiting staff were really good, particularly Ian and Katelyn. - beds were really comfortable. All of us slept really well. Cons: - really over priced, particularly evening dinner options for families - room was okay. Nothing wrong with it but just needs upgrading, especially bathrooms. - no matter how many times we asked for shampoo and conditioner, they did not replace it. Not ideal when coming in from the beach. Gave up and bought some. Small things that were more an inconvenience, but definitely didn’t spoil our stay. Overall, we would definitely stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Grand Resort is everything Paradise is about
Saltwater lagoon next to ocean
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, well maintained, amazing location, a real gem!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property. Very friendly staff, beautiful accommodations. But the staff was was pleasurable and wonderful dining options. Beautiful grounds. It’s the type of vacation where you could just stay out and relax in luxury.
Stayed 7 nights in Jul 2025

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