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Hotel Wawel Queen

4.0 star property

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Photo gallery for Hotel Wawel Queen

Front of property – evening/night
Restaurant
Reception
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Straszewskiego 12, Kraków, Lesser Poland, 31-101
  • Place, Royal Road
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪5 min walk‬
  • Place, Main Market Square
    ‪8 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Family Studio

Family Studio | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Studio

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Hotel Wawel Queen

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a business centre are on-site. Change of towels is available on request
Hotel Wawel Queen offers 49 accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Wawel Queen. During your stay, you're just a quick walk from Wawel Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 10-minute walk of Wawel Castle and Main Market Square
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Wawel Queen. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel Wawel Queen has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (PLN 200 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 200 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 40 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Baby bath
  • Changing table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 90 for adults and from PLN 40 for children
  • Airport shuttle fee: PLN 200 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: PLN 200 per night
  • Nearby parking fee: PLN 200 per day(656 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel Wawel Queen offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Wawel Queen Hotel
Hotel Wawel Queen Kraków
Hotel Wawel Queen Hotel Kraków

Hotel Wawel Queen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 361 out of 449 reviews
Rating 8 - Good. 68 out of 449 reviews
Rating 6 - Okay. 14 out of 449 reviews
Rating 4 - Poor. 4 out of 449 reviews
Rating 2 - Terrible. 2 out of 449 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Assaf

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is one of the best hotels I have stayed in. The whole building was well maintained and high quality finish and tastefully decorated. More gluten free options for breakfast would have made the stay perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Marlena

Business traveller
Liked: Cleanliness, staff & service, amenities
Świetna atmosfera i obsługa hotelowa oraz zapach mydełka i pyszne świeże śniadania to powody dla których tu wracam 😊 wygodne łóżk, czysto. Bardzo polecam!
Stayed 3 nights in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to order omelettes yum
Stayed 2 nights in Nov 2025

10/10 Excellent

Mason

Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, pleasant front desk staff along with breakfast staff. Rooms are beautiful, but tight!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Tous les atouts pour un touriste sont là… location centre vieille ville, en face d’un Park très approprié, service impeccable , personnel très serviable, petit déjeuner copieux, etc..
Stayed 5 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great location. Very walkable area. Lots to do and places to eat.
Stayed 7 nights in Sep 2025

6/10 Okay

Dorel

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lovely hotel and great location
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Wawel Queen was excellent. The hotel is a short walk to the castle and cathedral, and only a few minutes to the town square. The breakfast was really good here. The hotel staff were exceptional, especially the front desk. We really enjoyed our stay in Krakow and if we visit again we will definitely be staying at the Wawel Queen.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marina, West Palm Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem. The rooms are well appointed and the staff helpful. The lobby bar is cozy and appealing. The location is incredibly close to the old city without being in the old city. The breakfast, which was included, was plentiful and delicious.
Stayed 4 nights in Sep 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel exceeded all expectations. Would not hesitate to return or recommend to others
Stayed 2 nights in Sep 2025

10/10 Excellent

Joshua

Stayed 5 nights in Sep 2025

10/10 Excellent

Lesley Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a city hotel so rooms are fairly compact but more than adequate. Rooms are very clean, comfortable and nicely decorated. Although the building is on a street which surrounds the Old Town, it is nevertheless very quiet. The park is directly across the road and it is a mere 5 minute walk to the Main Square and only a couple of minutes to the Castle so the location is excellent. Breakfast is very good, great choice and it is plentiful. I wouldn't hesitate to recommend this hotel and our group were very happy we chose it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane and Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old school with modern Reno so nice!

Great hotel. Love the location by the park and castle. Very quiet rooms with comfy beds. Kind staff. Would stay there again.
Stayed 3 nights in Aug 2025

8/10 Good

Suzanne

Liked: Cleanliness
Disliked: Amenities
Breakfast only. No room service or anything available in the hotel. No amenities. Staff was pleasant but not overly helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tetiana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy and nice!
Stayed 1 night in Aug 2025

6/10 Okay

brian

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was very strange. We had to bend down walking through half the room!!! Ceiling was way too low!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mateusz, East Rutherford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent I’m very happy with our stay
Stayed 2 nights in Jul 2025