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Geo38 Premier Suites Genting Highlands

3.0 star property

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Photo gallery for Geo38 Premier Suites Genting Highlands

A heated pool
Premier Suite, 1 Bedroom, Non Smoking | Living area | 40-inch flat-screen TV with cable channels, TV, ping pong
Building design
Premier Suite, 2 Bedrooms, Non Smoking | Private kitchen | Fridge, microwave, stovetop, electric kettle
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • 24/7 front desk
  • Gym
  • Kitchen
  • Outdoor space

Explore the area

Map
Jalan Permai 2, Genting Permai, Genting Highlands, 69000
  • Genting Skyway
    ‪4 min drive‬
  • Genting Highlands Premium Outlets
    ‪5 min drive‬
  • Genting SkyWorlds Theme Park
    ‪12 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪50 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

40-inch flat-screen TV with cable channels, TV, ping pong

Deluxe Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms, Non Smoking

Premier Suite, 2 Bedrooms, Non Smoking | Living area | 40-inch flat-screen TV with cable channels, TV, ping pong

Premier Suite, 2 Bedrooms, Non Smoking

  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite, 2 Bedrooms, Balcony

Executive Suite, 2 Bedrooms, Balcony | 2 bedrooms, blackout curtains, iron/ironing board, bed sheets

Executive Suite, 2 Bedrooms, Balcony

  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suite, 3 Bedrooms, Balcony

Royal Suite, 3 Bedrooms, Balcony | 2 bedrooms, blackout curtains, iron/ironing board, bed sheets

Royal Suite, 3 Bedrooms, Balcony

  • 139 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 8
  • 2 King Beds and 1 Queen Bed

View all photos for Premier Suite, 1 Bedroom, Non Smoking

2 bedrooms, blackout curtains, iron/ironing board, bed sheets

Premier Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony

Deluxe Suite, 1 Bedroom, Balcony | Living area | 40-inch flat-screen TV with cable channels, TV, ping pong

Deluxe Suite, 1 Bedroom, Balcony

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Geo38 Premier Suites Genting Highlands

Family-friendly apartment with fitness centre and 24-hour front desk
This apartment building features a fitness centre, concierge services and a 24-hour front desk. Self parking is free. Other amenities include a garden and multilingual staff assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a dining area, and other amenities include a sitting area and an electric kettle.
Geo38 Premier Suites Genting Highlands offers 68 air-conditioned accommodations with washers/dryers and complimentary slippers. This accommodation offers separate sitting areas. Accommodation at this 3-star apartment has kitchenettes with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include bidets, complimentary toiletries and hairdryers. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the apartment include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Geo38 Premier Suites Genting Highlands, you'll be within walking distance of Happy Bee Farm & Insect World. Features include free self-parking, plus a gym and concierge services. This comfortable apartment building has 68 apartments. A kitchenette and a washer/dryer are available in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a dining area
  • Free self-parking
  • Services include a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Just a 1-minute drive from Happy Bee Farm & Insect World and 7 minutes from Genting Highlands Premium Outlets
As a guest of Geo38 Premier Suites Genting Highlands, you'll find a fitness centre, a terrace, and multilingual staff. The family-friendly Geo38 Premier Suites Genting Highlands also features a garden and concierge services. The front desk is open around the clock. Self parking is free.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Heated pool

Parking and transport

  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the mountains

Things to do

  • Gym
  • Heated pool
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 68 units
  • Garden
  • Gated community

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo identification upon check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per person, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Geo38 Premier Suites Genting Highlands Apartment
Geo38 Premier Suites Genting Highlands Genting Highlands

Geo38 Premier Suites Genting Highlands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 158 reviews
Rating 8 - Good. 44 out of 158 reviews
Rating 6 - Okay. 23 out of 158 reviews
Rating 4 - Poor. 12 out of 158 reviews
Rating 2 - Terrible. 13 out of 158 reviews

8.2/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

SHIU HUNG

Travelled with family
Disliked: Cleanliness, room comfort

Terrible

dirty, bad, old, wear and tear, mosquito everywhere
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

One of the worst in my entire life

Here’s a revised version of your review with improved clarity, grammar, and flow: One of the worst stays of my life. This experience completely ruined Genting Highlands for me. The listing photos are misleading—don’t be fooled. The rooms were dirty, smelled bad, and the staff, including security, were extremely rude. The worst part of this building is the elevator system. Every day, we waited over 40 minutes just to go down from the 12th floor because the elevators were slow, poorly programmed, and too small. One day, after getting exhausted from waiting, we decided to take the stairs with two kids and two strollers—only to find that the exit doors were locked. We had to climb five floors back up to find an open exit, only to end up waiting for the elevator again. On checkout day, knowing how difficult it would be to get an empty elevator with three large suitcases, two kids, and two strollers, we split up. I managed to get into a half-empty elevator with my luggage, but since it was going up first, it stopped at almost every floor before reaching the top (38th floor). The same thing happened on the way down—it stopped at every single floor. My family had to wait for another elevator and went through the same ordeal. I would never recommend this place to anyone visiting Genting Highlands.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony, Singapore

Liked: Cleanliness, property conditions & facilities
Excellent facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Glenn

Travelled with family
Disliked: Cleanliness, room comfort

Terrible stay

Extremely bad. Room and toilets smells bad, very dirty and it’s full of spiders.
Stayed 2 nights in Dec 2024

8/10 Good

Kim Wui

Travelled with family
Liked: Cleanliness, room comfort

Well kept room.

Apartment was well kept. But it first came without towels. The connecting bridge to eateries was a plus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Suresh Kumar

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kunal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property condition was good and clean. Only recommendation would be to have room cleaning service at least once in 2 days
Stayed 3 nights in Oct 2024

8/10 Good

tew

Travelled with family
Liked: Room comfort

Will stay again for attending concerts in genting

The check in queue took me 50minutes but once you get to the registration counter, it was fast and efficient. The unit itself was very nice, particularly enjoyed the wood floor. view of genting from master bedroom at night was clear. the drainage in the master shower was not great, water pooled a lot and went to sink area, and slight smell from the bathroom. bed was comfortable, and the living room was spacious
Long queue to check in, took about 50 minutes to reach front of queue
view from master bedroom
Stayed 1 night in Oct 2024

10/10 Excellent

Ritik

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria Suzanne

Travelled with group
Liked: Cleanliness, room comfort
Great experience. Better than I had anticipated. Clean and comfy apartment with nice views of the highlands. Quiet and yet not too far from food outlets. Would recommend for families.
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad Ali

Liked: Cleanliness, room comfort
It was perfect. Really cooperative staff and amazing experience. Will definitely come back
Stayed 7 nights in Jul 2024

4/10 Poor

Wai Keen

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not a hotel. Poorly maintained apartment. Dirty room, old furniture, cockroaches in the apartment
Stayed 1 night in Jun 2024

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, room comfort

All is good except the lift!

All is good except the Lift! We were at 33A, there no chance of get in! Need to squeeze in 1 family member at a time and all meet at the level where our car was parked. The whole process took about 1 hour! No joke. The management need to look into this…
Stayed 3 nights in May 2024

10/10 Excellent

Paiboon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Good servevice
Stayed 2 nights in May 2024

10/10 Excellent

Rolina

Stayed 1 night in Apr 2024

4/10 Poor

satheish

Liked: Property conditions & facilities
Disliked: Cleanliness
The toilet is dirty, sleep on the bed causing body itchy.. No water bottles served. Worst is waiting for lift, 20min
Stayed 1 night in Apr 2024

10/10 Excellent

Naresh

Liked: Cleanliness, property conditions & facilities
Okay
Stayed 2 nights in Mar 2024

10/10 Excellent

Saleh

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Chung

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Kin Choy

Travelled with family
Liked: Room comfort
The room serves with no drinking water and the services balcony door need lot of effort to closed due to the lock is not functional well
Stayed 2 nights in Dec 2023

8/10 Good

HIN BEO

Travelled with family
Liked: Cleanliness, property conditions & facilities
an affordable rate. Counter staff was friendly and efficient. A quiet and safe place. Food outlet around the area was fine. Easy to get around with a grab services
Stayed 2 nights in Oct 2023

6/10 Okay

zairul

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Some unit got many cockroaches

The unit we received was decent..bedroom ok. We slept well. But toilet/bathroom smells terrible. The worst part of the unit we received it has so many small cockroaches, under tv cabinet, floor and kitchen cabinets.
Stayed 1 night in Aug 2023

6/10 Okay

kelvin

Stayed 1 night in Sep 2023

4/10 Poor

Bryan

Disliked: Cleanliness, amenities, property conditions & facilities
The construction site is bad. There’s no service, literally dissapointing. Probably not returning there.
Stayed 1 night in Jul 2023