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Hatten Hotel Melaka

Property class: 5 and above

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Premier Junior Suite | Minibar, in-room safe, desk, iron/ironing board
Couples treatment room(s), body treatments, aromatherapy, body scrubs
Rooftop bar
Lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Place, Hatten Square
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Place, Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(46 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

7.6 out of 10
Good
(20 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

8.8 out of 10
Excellent
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Junior Suite

Premier Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

Studio Suite | Minibar, in-room safe, desk, iron/ironing board

Studio Suite

7.8 out of 10
Good
(44 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hatten Hotel Melaka

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hatten Hotel Melaka's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Dataran Pahlawan Melaka Megamall. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, facials or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Hatten Square and Dataran Pahlawan Melaka Megamall
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square metres) and includes conference space. A children's pool, a fitness centre, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Chatterz – This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge – This rooftop bar only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 50 for adults and from MYR 25 for children
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Location good
Stayed 1 night in Jan 2026

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities
Room is clean and all the staffs we encounter are courteous. Breakfast spread is good n the restaurant is spacious. We are very satisfied with our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Leong Kiat

Travelled with family
Liked: Cleanliness, staff & service, amenities
The 30sq-metre room is big and spacious, clean room, very friendly staffs, great, comfortable and quiet room, very accessible location and about 15-20min walk to Jonker street. We were surprised with a birthday cake from hotel staff as one of our family member’s birthday month. Thank you so much and will come back on our next trip. Only downside is the room main windows is facing close to another rooms, but it ok as we were always outside.
Stayed 2 nights in Jan 2026

8/10 Good

kok yong

Liked: Staff & service, amenities
Room size acceptable, toilet needs upgrading, water pressure weak. Breakfast ok, big range. Concierge staff on the ball. I recommend Mr Raffin for his ever ready helpfulness. He goes about his service with a smile
Stayed 1 night in Jan 2026

10/10 Excellent

diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As usual 5star hotel with cheap price.. All is good 😊
Stayed 1 night in Jan 2026

10/10 Excellent

Anita

Stayed 3 nights in Jan 2026

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel with all facilities available Fantastic staff working at the lobby and kitchen dinner area
Stayed 2 nights in Jan 2026

10/10 Excellent

Liang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is nice staff are extremely helpful very happy with the services provided
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 1 night in Jan 2026

8/10 Good

AUSTIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast
Stayed 2 nights in Jan 2026

4/10 Poor

LEONG

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Ismail

Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Clean comfortable room in a good location
Stayed 3 nights in Jan 2026

6/10 Okay

Yi Long

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was old and dirty. Toilet was dirty, shower rack/tray surface was peeling off a little every time you showered.
Stayed 1 night in Jan 2026

8/10 Good

JAMALIAH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes courteous,
Stayed 2 nights in Dec 2025

10/10 Excellent

Tai Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service with great location. The condition of the hotel is old is it is due for refresh. Overall a great stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yazid

Stayed 1 night in Jan 2026

10/10 Excellent

Angeline

Stayed 3 nights in Dec 2025

2/10 Terrible

Uma Mageswary

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The day I arrived the counter service was very slow long register first and take the card only at 3pm waste my time queuing twice. Carparks everyday need to be validated before leaving the hotel this is not necessary. The toilet flush was working, and the phone cable was broken. The toilet is not clean and has a very bad odor. Second day didn't make up the room despite calling the house keeping. Paid for the breakfast on the very first at the counter but they didn't update the list every morning they asked the same question. This is my second time but didn't expect such service. Will not book this hotel again.
Stayed 3 nights in Dec 2025

4/10 Poor

Siaw Meng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room is good although some mould in shower cubical. Headboard has stains. Breakfast quality was much lower than expected. Variety was also limited.
Stayed 1 night in Dec 2025

10/10 Excellent

Sahar Ismail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
had great stay. staff friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jarvis Jing Wei

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hatten Hotel Melaka. The rooms were clean and comfortable, and the bathroom was absolutely spotless, which we really appreciated. Special shoutout to Azman from the concierge team — he proactively approached us when he saw we were carrying a lot of items and kindly offered to help bring everything up to our rooms. That level of attentiveness and care truly stood out and made us feel very well taken care of. The service from all staff was excellent throughout our stay — friendly, professional, and helpful. The location is also a big plus, with three shopping malls within walking distance and very convenient access to the bus pickup point, making it easy to get around Melaka. Overall, a very pleasant and comfortable stay. Highly recommended for anyone visiting Melaka, especially if you value good service and a convenient location.
Stayed 3 nights in Aug 2025

8/10 Good

Cliff

Liked: Cleanliness, staff & service, room comfort
Clean but the furnitures are dated.
Stayed 2 nights in Sep 2025

6/10 Okay

June

Liked: Cleanliness
The breakfast was NOT FREE! We paid 20 Ringie for each of us each day -- total 200 for 2 people for 5 days. The air conditioner was not removing the humidity and caused the room to have a musty odor. The room was serviced twice in five days because we were getting ready for bed (about 7:00 to 8:00 PM) when they wanted to service the room. We told them not to bother. Very disappointed!
Stayed 5 nights in Dec 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean comfortable room and convenience location to historical sites.
Stayed 2 nights in Dec 2025

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