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Comfort Inn Lancaster at Rockvale

2.5 star property

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Photo gallery for Comfort Inn Lancaster at Rockvale

Business centre
Interior entrance
Lobby
Free daily buffet breakfast
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Place, Rockvale Outlets
    ‪1 min walk‬
  • Place, American Music Theatre Lancaster
    ‪5 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping centre in Lancaster with free breakfast
A 24-hour front desk, express check-out and a fireplace at reception are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a front desk safe, ATM/banking services and multilingual staff assistance are on-site.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Comfort Inn Lancaster at Rockvale gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from American Music Theatre Lancaster. Free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by foot from American Music Theatre Lancaster and a 3-minute drive from Dutch Wonderland
Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Comfort Inn Lancaster at Rockvale. Free self parking is available.

This Lancaster hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.10 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luciano

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was clean and comfortable. Lots of dining options nearby. Really good location. You're going to be pleased with this one.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet. Comfortable bed. Good location
Stayed 1 night in Sep 2025

8/10 Good

shirley, Shillington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Friendly & Good Breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lancaster

Staff was great. Room was clean. Lots of parking.
Stayed 1 night in Sep 2025

8/10 Good

LYNN M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

near Site and Sound theatre

Location was excellent. Very near Site and Sounds. The rooms were a little outdated with the wall paper starting to peal in the bathroom, but it was fine for the price and location.
Stayed 1 night in Sep 2025

8/10 Good

Betty

Travelled with family
It was clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lancaster Visit

Like staying at good / corporate hotels . They stand behind comfort and quality for a good price. The hotel was a great location.. close to all Lancaster had to offer . We were walking distance to our concert at the American Music Hall. A very good stay ..
Stayed 1 night in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good, but when I walked in to the room, there was two like mad red marks on the curtains, which was a little bothering to me otherwise, everything was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuce property, convenient to shopping, dining and activities.
Stayed 1 night in Sep 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Banging of room doors a lot
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. The front desk staff were very nice and professional. Hotel was very clean. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfy

It was close to lots of places to eat and shop, we checked in early with no extra fees and the staff was super nice and had lots of useful information. The room was quiet and comfortable!
Stayed 1 night in Sep 2025

6/10 Okay

Deodath

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was an ironing board but no iron.
Stayed 1 night in Aug 2025

8/10 Good

Denise

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Family trip

The check- in was fast,enough parking, beds are very comfortable good continental breakfast every morning.Every time I go to Pa.I stay here.
Stayed 2 nights in Aug 2025

6/10 Okay

Mercedes

Travelled with partner
.
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities
Good continental breakfast every morning ,coffee and hot chocolate 24 hours Employee that works at breakfast very kind
Stayed 1 night in Aug 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Amenities
Big room, comfortable bed, friendly and helpful staff, nice pool, clean, good breakfast, in a great area close to everything there is to do in Lancaster.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was great
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Stayed 2 nights in Aug 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025