See all properties

Heritage Hotel Lancaster

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Heritage Hotel Lancaster

Seasonal outdoor pool, pool umbrellas
Interior entrance
Fountain
Interior entrance
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Similar properties

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lancaster Suites
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,060 reviews
The price is €80
includes taxes & fees
23 Nov - 24 Nov
Lancaster Suites

About this property

Heritage Hotel Lancaster

Hotel with free parking, steps from Dutch Apple Dinner Theatre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Heritage Hotel Lancaster. During your stay, you're just a quick walk from Dutch Apple Dinner Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Dutch Apple Dinner Theatre and 7 minutes by car from Franklin & Marshall College
  • Pets welcome for a fee (restrictions apply)
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lancaster hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Direct Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Direct Key mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Reviews

Heritage Hotel Lancaster Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

Reviews

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated, but it is charming. Could use some general upkeep. My GPS took me to the back parking lot, and the lobby is on the 2nd floor so check-in was a bit of a maze. Front desk staff was super friendly and helpful! He even gave me a map that showed parking, the floors, and the restaurant lay out. Bed was comfortable. AC was cold but was loud and rattled throughout the night. Overall the hotel was very quiet even with a restaurant and theatre next to it. Convenient location for everything in the area. Hotel gym was lacking. One weight machine was broke. No free weights and the cardio equipment looked at least a decade or two old.
Stayed 1 night in Aug 2025

10/10 Excellent

Akoly

Stayed 1 night in Aug 2025

2/10 Terrible

Warren

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a ADA accessible room and did not get it. The staff was unprofessional. My Brother and Mom could even barely fit their walkers into the bathroom. When we tried to discuss it, the staff just shrugged it off . We were very disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

LUIS

Stayed 2 nights in Jul 2025

8/10 Good

Suk Min

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Echoe

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
They had a basement level with rooms next to the landury room and when we got to our room it wasn't cleaned. The beds wernt made and the dirty towels were on the floor. I didnt go in the room just opened the door and we were done. We handed i. Our room keys and rented a room at a different hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Amy

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a an older building it was very well kept and we had a lovely trip. Would absolutely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Betteann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Gregory

Travelled with family
Liked: Amenities
Overall a clean property. Decor and hallway carpet is dated- from the medieval themed Quality Inn of the property from the 70’s and 80’s. Checkin was quick and efficient and the staff were friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a wedding weekend!
Stayed 1 night in Jul 2025

2/10 Terrible

fataneh

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay here again

This hotel has a small town run by family feel to it. It's not the most up to date. Our hotel room had that old hotel musty smell to it when we first checked in, but that quickly went away. Our tv was small, but had chromecast. So that was nice. The best part of the hotel is the friendly staff. The front desk staff was friendly and personable. Every time I spoke with the front desk with a question or a request I was met with a friendly smile and helpful staff. I'd definitely stay here again. The attached restaurant has delicious food.
Stayed 1 night in Jul 2025

10/10 Excellent

Donnell

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chinue

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here because we attended a basketball tournament. It was great. Close to the venue. Quiet. It also has a restaurant and a swimming pool
Stayed 1 night in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was so comfortable! Super quiet and AC worked great. I was disappointed i had booked the hotel because of the restaurant. It was completely booked. Definitely set up reservations before you stay. Pool was hard to find. I still don't know where it was. I'd be more upset if it didn't rain.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Stayed 1 night in Jul 2025

10/10 Excellent

Sidney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

cathi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They need to remove carpet
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice, clean, staff is Nice. The pool is great! It’s quaint. I would definitely come back here.
Stayed 1 night in Jul 2025