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Heritage Hotel Lancaster

3.0 star property
VIP Access

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Photo gallery for Heritage Hotel Lancaster

Fountain
Interior entrance
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, soundproofing
Lounge
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(54 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage Hotel Lancaster

A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Heritage Hotel Lancaster offers 164 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves.

This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Heritage Hotel Lancaster. During your stay, you're just a quick walk from Dutch Apple Dinner Theatre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Dutch Apple Dinner Theatre and 7 minutes by car from Franklin & Marshall College
  • Pets welcome for a fee (restrictions apply)
Heritage Hotel Lancaster offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Heritage Hotel Lancaster. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lancaster hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Heritage Hotel Lancaster has a restaurant serving breakfast, brunch, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 35.00 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 for adults and from USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elena, Pittsburgh

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Cozy and inviting.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarmila

Stayed 1 night in Nov 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable hotel was in a great locatio. The restaurant was good and prices were great
Stayed 2 nights in Oct 2025

10/10 Excellent

Cherelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff. Everything was within 10min drive
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Check in was easy. Staff was so nice. Loxley’s was amazing. Ate at the bar and the waiter (wish I got his name!) was wonderful. While it’s a little dated, the layout is amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
We stay there multiple times a year..the rooms are always comfortable and clean (also recently updated)... The buffet breakfast is great ( gluten free items( and the restaurant as well
Stayed 1 night in Oct 2025

2/10 Terrible

Tom

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Under age kids screaming, slamming doors, running up and down the halls. Bumping into elderly people 230am Cops were called for kid screaming and cursing in the hallway. 3, 14-16 yrs old in rooms by themselves as the parents illegally dropped them off and left. Hotel staff did nothing for anyone for hours 230 in the morning
Stayed 1 night in Nov 2025

10/10 Excellent

Jose L

Stayed 2 nights in Oct 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient location to shopping and amusement park. Nice, clean room with comfortable beds. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service
Very friendly and courteous staff. Beautiful and clean room
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the usual assortment. Food was ok... Selection could have been better.
Stayed 2 nights in Oct 2025

6/10 Okay

Jake

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are old and though clean just in need of updating. My kids and I both woke up in the morning with sore throats. My.son who has dust allergies coughed all night from the dusty old carpet. The bathroom drop ceilings you could see dust and dirt in the seams of the pannels. And when booking the site said nothing about the $16.00 a head breakfast charge for what looked no different than your average hotel free continental breakfast. The rooms are small, bathroom is very small. You'll have your shoulder in the shower curtain sitting on the toilet. I've stayed in much nicer for less money.
Stayed 1 night in Oct 2025

10/10 Excellent

Irene K

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

RITA, ROCHESTER

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2025

8/10 Good

Russ

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel several times while visiting our daughter in college. Never a bad experience. It’s clean, quiet, staff is friendly, right off the highway in an area with lots of things around.
Stayed 2 nights in Oct 2025

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