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Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Lobby
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Toyota Arena
    ‪7 min walk‬
  • Ontario Mills Shopping Mall
    ‪19 min walk‬
  • Ontario Convention Center
    ‪2 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel with free breakfast, near Ontario Mills Shopping Mall
Coffee/tea in a common area, a meeting room and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites Los Angeles Ontario Airport, you're just a quick walk from Toyota Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Just a 2-minute drive from Ontario Mills Shopping Mall and a few minutes from Ontario Convention Center
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Ontario Airport also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Ontario hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 235 out of 1002 reviews
Rating 8 - Good. 143 out of 1002 reviews
Rating 6 - Okay. 159 out of 1002 reviews
Rating 4 - Poor. 164 out of 1002 reviews
Rating 2 - Terrible. 301 out of 1002 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Feb 2025

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Wasn’t able to check in until after 6pm and both rooms they provided had dirty linen and smelled really bad which they didn’t have any room spray for so I had to drive to the nearest store to purchase my own room spray.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was nice, but the room was disappointing. There was no hot water to shower. We were able to switch rooms, however the room we switched to was an older room. Smelled stale, carpet was filthy, and unfortunately had to kill some roaches. We will not be staying here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Dolores

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Horrible smell , horrible service , rude manager. Unprepared staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Customer Service, Amber was awesome!
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Stayed 1 night in Feb 2025

2/10 Terrible

Benjamin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty and not in very good condition
Stayed 1 night in Feb 2025

4/10 Poor

Brandi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room smelt pretty terrible. It was bad.. and the shower curtain was dirty. Thankfully we slept and left right away..
Stayed 1 night in Feb 2025

6/10 Okay

Eugene

Liked: Cleanliness, staff & service, room comfort

It’s all good

The door would not open to the room. They were very kind at the front desk made me new sense of cards. The door would still not open. It was then determined that it was probably the locking mechanism. So they quickly gave me another room minor inconvenience. The staff was extremely kind.
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Stayed 1 night in Feb 2025

10/10 Excellent

Transparent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elisha made this whole experience wonderful! There was an issue with the machine and checking me in. She was professional, funny, and keep me updated. She asked me about me comfort level as to what floor would I like. Just great customer service!
Stayed 1 night in Jan 2025

10/10 Excellent

Lydia, Duarte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Richard

Stayed 2 nights in Dec 2024

4/10 Poor

Sonia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
They have roaches and flees. It stinks and rooms are not clean.
Stayed 1 night in Sep 2024

6/10 Okay

William

Travelled with partner
We rented this room because it had a kitchen in it. When we checked in the cabinets were empty. There was no shampoo , conditioner or hair dryer in the room either. I had to go to front desk to get things for the kitchen and the shower. Carpet had a lot of stains and very noisy from the highway being so close to building. We will not stay here again!
Stayed 5 nights in Dec 2024

6/10 Okay

Jacob

Stayed 1 night in Dec 2024

4/10 Poor

Raul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Girls behind the front counter are really sweet but the property just feels dirty and dingy.

8/10 Good

Jose

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alaina

Stayed 1 night in Nov 2024

6/10 Okay

YAN

Stayed 3 nights in Nov 2024

6/10 Okay

Chrissy

Liked: Staff & service
Disliked: Cleanliness

Cockroach.

Not the cleanest room I’ve been in & cockroach in the bathroom was too much for me.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2024