Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property

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Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Place, Toyota Arena
    ‪7 min walk‬
  • Place, Ontario Mills Shopping Mall
    ‪17 min walk‬
  • Place, Cucamonga-Guasti Regional Park
    ‪20 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel with free breakfast, near Ontario Mills Shopping Mall
Coffee/tea in a common area, a meeting room and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

During your stay at Extended Stay America Suites Los Angeles Ontario Airport, you're just a quick walk from Toyota Arena. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Just a 2-minute drive from Ontario Mills Shopping Mall and a few minutes from Ontario Convention Center
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Ontario Airport also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Ontario hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome for a fee (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 240 out of 1000 reviews
Rating 8 - Good. 136 out of 1000 reviews
Rating 6 - Okay. 153 out of 1000 reviews
Rating 4 - Poor. 151 out of 1000 reviews
Rating 2 - Terrible. 320 out of 1000 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Damon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service from the night person in charge

This was a terrible decision, I booked my room just before midnight and 35/40 min later I called as I was driving there and the lady that answered the phone told me I was a no show and she WOULD NOT Check me in even if she could. I explained to her that made reservation about a hour ago so not sure why should call me a no show. She should’ve realized that the reservation just came through and put the keys to the side for the person that paid to get the room but instead she said and said get your refund from whoever you booked it through and go somewhere else.
Stayed 1 night in Oct 2025

2/10 Terrible

Jesus

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Alma

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the area no safe

2/10 Terrible

Alona

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty hallways leading to the room. Room with sticky floor. I have to buy swiffer to mop my own dirty room, Lysol to sanitize the room, and Lysol to spray the bad smell inside the room. Lots of hair on the bed, under the sheets. I bought my own blanket since the comforter looks dingy white. Do better!
Stayed 3 nights in Oct 2025

2/10 Terrible

Martin

Disliked: Cleanliness, amenities, property conditions & facilities
The property is poorly maintained, carpets were dirty, room furniture is dated and bed sheets had stains. Also encountered roaches. Not a great place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

8/10 Good

Phil

Travelled with family
We had a nice time
Stayed 3 nights in Oct 2025

2/10 Terrible

Angie

Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches in my room, I tried to call the front desk and ask them to switch me rooms and they refused, someone got shot right by my car so very unsafe and I was unable to leave for hours after checkout because of that, it was super loud and the AC didn’t work
Stayed 1 night in Oct 2025

6/10 Okay

Erika

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I already have a ticket with customer support on this hotel
Stayed 1 night in Oct 2025

6/10 Okay

Chad

Stayed 3 nights in Sep 2025

2/10 Terrible

EDWARD

Stayed 1 night in Sep 2025

2/10 Terrible

Lucy

Disliked: Cleanliness, property conditions & facilities, room comfort
The halls smell terrible. The room is
Stayed 1 night in Sep 2025

8/10 Good

Chad

Liked: Room comfort
They DO NOT clean your room weekly. You damn near have to begg them to clean it.
Stayed 12 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Valerie

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Masashi

Business traveller
Disliked: Staff & service

They put Our booked room to "NO Show"

We got this holel very late about 1am. And because of we got late, they put us as "no Show", and wasn't able to get a room. After negotiating to Hotel.com online help support for an hour, finally they removed "no show" and this hotel was letting us to stay the room we already booked and paid. It took us another extra one hour, so finally we were able to get a room to sleep at about 2am.
Stayed 1 night in Sep 2025

10/10 Excellent

Omar

Stayed 1 night in Sep 2025

4/10 Poor

Chad

Disliked: Cleanliness, staff & service

Bad housekeeping service

Housekeeping didn’t clean my room, even though I had been there for a month. They kept telling me my room was on the list to get cleaned. After I demand that my room get clean, then they sent someone to clean it.
Stayed 5 nights in Sep 2025

2/10 Terrible

William

Llegue después de la medianoche y no me pudieron dar habitación, por el retraso de mi vuelo, pedí otra habitación y no se pudo, así que me fui a otro hotel y perdí mi reserva en el hotel
Stayed 1 night in Sep 2025

2/10 Terrible

Adrian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff but overall been biggest disappointment rooms are outdated and roaches where in rooms had bad smell
Stayed 7 nights in Sep 2025

2/10 Terrible

Diamond

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into our room and it was completely dirty, old food left in the fridge drawers in the room. We went to the front they said “oh it was just marked clean” and made excuses of possible things that could have happened. We ended up getting switched to another room and it was a little better of appearance until AGAIN found old food left this time in the bathroom under the vanity and stuff on the walls in both rooms. Overall just not a great experience, and won’t be booking here again.
Stayed 1 night in Sep 2025

2/10 Terrible

Jesus

Business traveller
Disliked: Cleanliness, property conditions & facilities
There were roaches.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025