Holiday Inn Express Los Angeles Downtown West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Los Angeles Downtown West by IHG

Exterior
Suite, 2 Queen Beds (Additional Living Area) | 1 bedroom, memory-foam beds, in-room safe, desk
Point of interest
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
611 S Westlake Ave, Los Angeles, CA, 90057
  • L.A. Live
    ‪2 min drive‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(83 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

8.8 out of 10
Excellent
(19 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Los Angeles Downtown West by IHG

Hotel with free breakfast, near L.A. Live
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site.
Holiday Inn Express Los Angeles Downtown West by IHG offers 80 accommodations with a safe and coffee/tea makers. Beds feature memory foam mattresses. A pillow menu is available. Premium cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Los Angeles Downtown West by IHG. During your stay, you're just a quick walk from Good Samaritan Hospital. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from L.A. Live and a few minutes from Los Angeles Convention Center
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Los Angeles Downtown West by IHG. Limited free parking is available on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West Hotel
Holiday Inn Express Los Angeles Downtown West
Holiday Inn Express Los Angeles Downtown West by IHG Hotel
Holiday Inn Express Los Angeles Downtown West an IHG Hotel
"Holiday Inn Express Los Angeles Downtown West an IHG Hotel"
Holiday Inn Express Los Angeles Downtown West by IHG Los Angeles

Holiday Inn Express Los Angeles Downtown West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1007 reviews
Rating 8 - Good. 233 out of 1007 reviews
Rating 6 - Okay. 136 out of 1007 reviews
Rating 4 - Poor. 66 out of 1007 reviews
Rating 2 - Terrible. 74 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Gayle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS PROPERTY!!!!!! EVER! DO NOT BOOK IT. Awful, unsafe neighborhood. Homeless people sleeping on the ground in the street right next to the hotel. Holes in the glass by the lobby entrance. TERRIBLE SERVICE.
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alysha, Jacksonville

Stayed 2 nights in Jan 2025

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
Hotel was decent. Refrigerator in our room didn't work.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised and happy

Business related stay and no conplaints. Room was clean, place is safe requiring key to go through lobby after hours, bed was comfy and quite nice. Shower and bathroom looked to be upgraded, looked brand new. I would reccomend this place for anyone to say and not to mention you are minutes away from Downtown LA
Stayed 1 night in Apr 2025

8/10 Good

Wendell

Stayed 1 night in Apr 2025

6/10 Okay

Laranzo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extremely Disappointing Check-In Experience.

To Whom It May Concern, I had a truly disappointing experience during check-in at your hotel. After traveling 10 hours by plane, my fiancée and I waited in line for 10 minutes. When it was finally our turn, the front desk rep, who clearly saw us waiting, told us she wouldn’t check us in because she was going on her lunch break. No apology, no regard for the inconvenience—just a dismissive attitude. We then had to wait another 15 minutes for the next available rep, who was equally unfriendly, unhelpful, and looked like she didn’t want to be there at all. No welcome, no empathy—just cold, poor service. Things didn’t get better once we reached our room. The Wi-Fi didn’t work with our room number and last name. On top of that, the room wasn’t even ready—we had to wait another 10 minutes while the cleaner finished. This entire check-in process was frustrating, unprofessional, and far below the standards I expected. While the room and amenities were fine, your staff clearly needs better training in professionalism and customer service. No guest should be treated like this. I am requesting compensation for this unacceptable experience and expect to hear from management soon. Sincerely, Laranzo Stay
Stayed 2 nights in Apr 2025

6/10 Okay

Cesar

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

janice, hayward

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Irma Yadira

Stayed 2 nights in Apr 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Arlan

Stayed 1 night in Apr 2025

10/10 Excellent

mohamad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Great breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Rachelle Patterson Or

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel it self was very clean. The staff were nice. They welcomed us and took care of us well. The area where the hotel is located is very ugly. Not located in a beautiful place.
Stayed 2 nights in Apr 2025

10/10 Excellent

maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Adriana, KINGS PARK

Travelled with group
The hotel is around the corner from where there is a lot of homeless and drunks. The area is not clean and very noisy
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I had an enjoyable stay at the hotel, with all its amenities and delicious breakfast. The staff made the stay wonderful. The front desk answered all our questions, and the housemaids did an excellent job cleaning the room and cooking the food. I wish corporate would help financially support the neighborhood so the staff and guests may have a 5/5 stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Mar 2025

10/10 Excellent

prune

Room was clean and quiet
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisbet

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice now when we’ve attended the Dodger game. Hotel and staff is wonderful and we’d stay again. It’s not safe and it’s extremely dirty outside the hotel. They’ve gone above and beyond for the people staying at their hotel. It’s so clean and we felt so safe inside!
Stayed 1 night in Mar 2025

8/10 Good

robinsgaming

Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Stayed 1 night in Mar 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Mar 2025