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Hilton Garden Inn Louisville Downtown

3.5 star property

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Photo gallery for Hilton Garden Inn Louisville Downtown

Breakfast and dinner served
Breakfast and dinner served
Exterior
Breakfast and dinner served
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
350 West Chestnut Street, Louisville, KY, 40202
  • Place, Louisville Palace
    ‪2 min walk‬
  • Place, Fourth Street Live!
    ‪3 min walk‬
  • Place, Kentucky International Convention Center
    ‪8 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

King Room - Hearing Accessible

  • Sleeps 3

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 3

Premium Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Mobility Accessible King Room with Bathtub

  • Sleeps 5

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility/hearing Accessible Two Queen Beds Room with Tub

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 5

King Suite-Hearing Accessible

  • Sleeps 5

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 5

1 King Bed with Sofa Corner

  • Sleeps 4

King Room

  • Sleeps 3

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About this property

Hilton Garden Inn Louisville Downtown

Hotel with a restaurant, near KFC Yum Center
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a microwave in a common area. Housekeeping is available on request.
Hilton Garden Inn Louisville Downtown offers 162 accommodations with complimentary bathrobes and an iron/ironing board. 47-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Louisville Downtown. During your stay, you're just a quick walk from Louisville Palace. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Kentucky International Convention Center and KFC Yum Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Louisville Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Louisville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11 AM.
8 Up – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 26 per night)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 Up

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Covered self-parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Louisville Downtown Hotel
Hilton Garden Inn Louisville Downtown Hotel
Hotel Hilton Garden Inn Louisville Downtown Louisville
Louisville Hilton Garden Inn Louisville Downtown Hotel
Hotel Hilton Garden Inn Louisville Downtown
Hilton Garden Inn Louisville Downtown Louisville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Louisville Downtown
Hilton Louisville Louisville
Hilton Garden Inn Louisville Downtown Hotel
Hilton Garden Inn Louisville Downtown Louisville
Hilton Garden Inn Louisville Downtown Hotel Louisville

Hilton Garden Inn Louisville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dehra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All service staff were wonderful. Kevin was very helpful with helping me rebook my stay when I originally booked it on the wrong day.
Stayed 1 night in Sep 2025

8/10 Good

Jill

Stayed 3 nights in Sep 2025

10/10 Excellent

Lovell, Kent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to good restaurants and nice bars. Valet was a bit of a pain but got the job done.
Stayed 3 nights in Sep 2025

10/10 Excellent

Olga

Stayed 1 night in Sep 2025

6/10 Okay

Aja

Travelled with family, Travelled with group
Disliked: Amenities
The staff that was there was very friendly and helpful. But they were severely short staffed. Also they had a shortage of towels towards the end of the stay, we were told there were no clean towels to give us. The breakfast was never staffed- we went up to have breakfast 3 out of the four days and there was no staff. No milk, glasses, silverware, waffles etc. no one to ask for anything. Our tv didn’t work in our room and no one was there to fix it, the wonderful front desk staff felt so bad they tried to fix it but couldn’t. I would not recommend this hotel to friends because it was inconvenient with no breakfast available, not enough staff to fix issues.
Stayed 5 nights in Sep 2025

10/10 Excellent

Stefani

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in Sep 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

TERI, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Stayed 1 night in Sep 2025

10/10 Excellent

Sunwoo

Stayed 12 nights in Aug 2025

8/10 Good

Jerald, Cedar Rapids

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning was supposed to happen every other day; ours did not Had to pay to park Breakfast was available and warm, but ran out of eggs for made to order omelets
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhenglong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
。
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2025

8/10 Good

Joi, Reynoldsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Helpful staff and rooftop bar was enjoyable. East short walk to all the main downtown attractions.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe around the hotel
Stayed 1 night in Aug 2025

2/10 Terrible

John

Stayed 1 night in Aug 2025

6/10 Okay

Cathy C

Room was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Aug 2025

2/10 Terrible

Grant, Frankfort

Disliked: Cleanliness, property conditions & facilities
Would never stat here again
Stayed 1 night in Aug 2025

10/10 Excellent

Reza

Stayed 1 night in Aug 2025

6/10 Okay

Maria

Stayed 2 nights in Aug 2025

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice place to stay

The staff was friendly and the room was clean and the bed was soft
Stayed 2 nights in Aug 2025