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Hilton Garden Inn Louisville Downtown

3.5 star property

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Photo gallery for Hilton Garden Inn Louisville Downtown

Breakfast and dinner served
Breakfast and dinner served
Interior entrance
Exterior
Breakfast and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
350 West Chestnut Street, Louisville, KY, 40202
  • Place, Fourth Street Live!
    ‪3 min walk‬
  • Place, Kentucky International Convention Center
    ‪8 min walk‬
  • Place, KFC Yum Center
    ‪12 min walk‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Louisville Downtown

Hotel with a restaurant, 3-minute walk to Ohio River Valley
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a microwave in a common area. Housekeeping is available on request.
Hilton Garden Inn Louisville Downtown offers 162 accommodations with complimentary bathrobes and an iron/ironing board. 47-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Louisville Downtown. During your stay, you're just a quick walk from Ohio River Valley. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Ohio River Valley and 7 minutes on foot from Kentucky International Convention Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Louisville Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Louisville hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11 AM.
8 Up – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 26 per night)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 Up

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Covered self-parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Louisville Downtown Hotel
Hilton Garden Inn Louisville Downtown Hotel
Hotel Hilton Garden Inn Louisville Downtown Louisville
Louisville Hilton Garden Inn Louisville Downtown Hotel
Hotel Hilton Garden Inn Louisville Downtown
Hilton Garden Inn Louisville Downtown Louisville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Louisville Downtown
Hilton Louisville Louisville
Hilton Garden Inn Louisville Downtown Hotel
Hilton Garden Inn Louisville Downtown Louisville
Hilton Garden Inn Louisville Downtown Hotel Louisville

Reviews

Hilton Garden Inn Louisville Downtown Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 231 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

Reviews

10/10 Excellent

Lian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Easy Mobil check in
Stayed 1 night in Jun 2025

8/10 Good

cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other then paying for parking, it was a great stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

james

Nothing. They didn’t clean my room of refresh coffee. This property needs a HOSPITALITY MANAGER!!!!!!
Stayed 2 nights in Aug 2025

8/10 Good

Joycelyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I requested my room be handicap accessible and it was as I requested. I appreciated that.
Stayed 2 nights in Aug 2025

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

The perfect place to stay to take in a concert at The Louisville Palace. Parked the car for $22/day and was able to easily walk to a variety of restaurants.
Stayed 2 nights in Aug 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Roof top bar needs a better me u
Stayed 1 night in Aug 2025

8/10 Good

Stephen, collegeville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Travelled with group
Liked: Cleanliness, staff & service, room comfort
We had an adult only trip. Parking fees came at a surprise to us as we did not see fees listed anywhere ahead of time. Hotel was ok for what we were looking for. Some nights it was a bit loud, out of the control of the hotel as it was stuff going on outside.
Stayed 3 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Staff was very nice. Roof top bar was very cool, but very expensive drinks. Surrounding area had some sketchy people hanging around.
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room were amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the staff was very friendly. It was right beside our concert venue, Mercury Ballroom which made it extremely convenient. Walking distance from 4th Street Live. Our room and restroom was spotless. Will definitely stay again when we’re in Louisville.
Mercury Ballroom and the hotel
View from our 4th floor room
Mercury Ballroom
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angell was great! Made sure we had everything we needed. Very clean. Will stay again if we are in the area.
Stayed 1 night in Jul 2025

6/10 Okay

Sheila

Stayed 5 nights in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the absolute worst experience Ive ever had with any hotel. Impossibly RUDE staff. If you have so.eo e i. Your party that needs a handicapped accessible room you DO NOT need to stay at this location!
Stayed 1 night in Jul 2025

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alisa

Stayed 1 night in Jul 2025

10/10 Excellent

bobby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOF TOP IS AWESOME!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kevin from the property, kept me in touch with any request I might have during my stay. I was able to promptly respond and fulfill a couple of needs during my stay. Overall, a great experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven C

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything thing was perfect. I like the area, the hotel, and amenities. The restaurant was amazing as well
Stayed 1 night in Jun 2025

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities
Front desk staff not very friendly or helpful. Valet parking was closed when we arrived.
Stayed 1 night in May 2025

8/10 Good

Nicole

Travelled with partner
Liked: Property conditions & facilities
Was under the impression that breakfast was free. Buffet very skimpy. With very few choices. Uncooked and cold. Definitely not worth $16.
Stayed 1 night in Jul 2025