Best Western Turquoise Inn & Suites

2.5 star property

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Photo gallery for Best Western Turquoise Inn & Suites

Indoor spa tub
Lobby
Dining
Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
535 E Main Street, Cortez, CO, 81321
  • Place, Colorado Welcome Center at Cortez
    ‪5 min walk‬
  • Place, Cortez Cultural Center
    ‪8 min walk‬
  • Place, Clay Mesa art Gallery and Studio
    ‪8 min walk‬
  • Airport, Cortez, CO (CEZ-Montezuma County)
    ‪8 min drive‬

Room options

Similar properties

About this property

Best Western Turquoise Inn & Suites

Hotel in Cortez with free breakfast and seasonal outdoor pool
This hotel features an outdoor pool, a restaurant and Access to hot tub. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool and a business centre.
Best Western Turquoise Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Turquoise Inn & Suites. During your stay, you're just a quick walk from Colorado Welcome Center at Cortez. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a gift shop
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Colorado Welcome Center at Cortez and Clay Mesa art Gallery and Studio
Best Western Turquoise Inn & Suites offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. A vending machine, gift shops/newsstands, and ski storage are also featured at the business-friendly Best Western Turquoise Inn & Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this Cortez hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Best Western Turquoise Inn & Suites has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool
  • Ski storage

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1958
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 5 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Reviews

Best Western Turquoise Inn & Suites Reviews

8.2

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Perry

Travelled with partner
Disliked: Amenities, property conditions & facilities
Check in was great! She did a wonderful job. So the exterior is old and a little scary. We had reserved a fireplace room. The fireplace did not work. We were told it did not matter, it was to hot outside. The WiFi and cable did not work. And both pools were empty. Not at all what we booked. We were told by the front desk to move if we didn’t like it. We did move the next morning to a new location. Disappointed to say the least.
Stayed 3 nights in Jul 2025

8/10 Good

DEREK

Travelled with family
Liked: Cleanliness, staff & service
Extremely disappointed that the pools were not avaialable as we booked two nights to chill on our long distance road trip and our grandson was looking forward to using the pool....they explained that due to the pool employees not doing their job they had to be emptied and worked on ....this was not a recent thing by the look of it and was disappointed that expedia were not informed so that we could have had the chsnce tobook elsewhere with a pool...Also on looking on the website it was still advertised as pools avaialable on the day we checked in
Stayed 2 nights in Aug 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABSOLUTE WORST HOTEL EVER

Stayed 2 nights in Jul 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine for our needs for visiting Mesa Verde NP. Although we’d booked this property about 5 months before we arrived, on check in we were informed that the one we’d booked wasn’t available so they put us into another room. The one we were put in was possibly better than the one we’d originally booked fortunately but couldn’t understand why we hadn’t got what we’d booked anyway seeing as it was so far in advance. The girl on the front desk didn’t seem like she could be bothered anyway to give much of an explanation. Plenty of free parking. The free breakfast the next morning was good enough to give a good start to the day as well.
Stayed 1 night in Jun 2025

2/10 Terrible

Ben

Stayed 1 night in Jul 2025

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are in desperate need of a remodel. Neither pool was open. The room for was out of square and was really hard to open. Tub didn't drain. Staff was friendly but over worked
Stayed 5 nights in Jul 2025

4/10 Poor

Luca

Disliked: Cleanliness, staff & service
Nice position but the hotel was average
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Do not recommend

This hotel is clearly going down hill. The pools are not open and does not look like they will ever be. The hotel is run down especially the outside and courtyard area. It is also a motel which feels unsafe in a not great neighborhood.
Stayed 1 night in Jul 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Cortez

Exceptional staff..very friendly. This is a nice hotel and they are working hard to keep it up and improve it.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marianne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it

Would never make this mistake again. Had two nights booked, moved elsewhere for the second night knowing I would never be refunded. Unsafe. Dirty. Shabby. Loud. Left at 5 am after doors slammed around me all night, people passed out on the grass outside the lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ada

Liked: Cleanliness, property conditions & facilities
Is good
Stayed 1 night in Jul 2025

10/10 Excellent

Stepheena

Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Lynnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stay Far Away

The place was an absolute dump! WiFi didn’t work, pools were down, grounds gross. The room was clean is best we could say. We had to pick here for the town and to get the size room we needed but awful!
Stayed 1 night in Jul 2025

10/10 Excellent

Elzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a decent room and bed was comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Mayne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly , professional , kind , caring and clean hotel . I would definitely recommend to all my friends and families. Thank you very much Best Western!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Khristine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. I had a very helpful staff who helped me when inhad problems with my reservation. I love the breakfast they served
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay with super helpful staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Krysten, Columbus Grove

Everything was great!
Stayed 1 night in Jun 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

3 nights i

The pool and spa were being rehabilitated and not available. If we knew we would’ve booked elsewhere. Signs of wear/tear - cracked sink, scratched floors, squeaky shower, brown lawn, featured fountain not working. Service was helpful and breakfast was good.
Stayed 2 nights in Jun 2025

2/10 Terrible

Nancy Kathleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Property thumbs down; manager thumbs up

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2025