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Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

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Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Exterior
Creator video
Room, 2 Queen Beds, Non Smoking, River View | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Front of property – evening/night
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪2 min walk‬
  • Van Andel Arena
    ‪5 min walk‬
  • Downtown Market
    ‪18 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking (Plaza)

Luxury Suite, 1 King Bed, Non Smoking (Plaza) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

9.0 out of 10
Wonderful
(2 reviews)
  • 94 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, River View

9.6 out of 10
Exceptional
(17 reviews)
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch plasma TV with premium TV channels, TV

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, River View

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.6 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel connected to the convention centre in Grand Rapids with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness centre and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Amway Grand Plaza, Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from DeVos Performance Hall. Enjoy features like free WiFi in public areas, plus 4 restaurants and 4 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 4 bars/lounges
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and racquetball/squash
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from DeVos Performance Hall and 6 minutes on foot from Van Andel Arena
  • Dogs welcome for a fee (restrictions apply)
Amway Grand Plaza, Curio Collection by Hilton offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include 46 meeting rooms and limo/town car service. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Amway Grand Plaza, Curio Collection by Hilton. Parking is available for a fee.

This Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Ruths Chris Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
The Kitchen by Wolfgang – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks – On-site coffee shop. Open daily.
The Kitchen Counter – This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 41 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • MDRD
  • Ruths Chris Steakhouse
  • Starbucks
  • The Kitchen by Wolfgang
  • The Kitchen Counter

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 46 meeting rooms
  • Conference space

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 29 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults and USD 4 to 15 for children
  • Self-parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1007 reviews
Rating 8 - Good. 178 out of 1007 reviews
Rating 6 - Okay. 102 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 45 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dezja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Downtown Grand Rapids!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alompradith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! I will be back.
Stayed 1 night in Mar 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for a concertt
Stayed 1 night in Mar 2025

2/10 Terrible

DayCase

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Walls were paper thin. We could hear noises from all the rooms around us deep into the early morning. We left at 2:00 AM because of the unacceptable noise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole, Detroit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are outdated . Sheer drapes behind the blackouts would be nice .
Stayed 2 nights in Mar 2025

10/10 Excellent

Hanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful updated Amway.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Amway Grand is fabulous. It's my favorite hotels i"ve ever stayed at. We came for the whiskey festival for the first time and want to make it an annual event. Love the boutiques.
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view was awesome. The staff was helpful and friendly. However we could hear people in the adjoining room talking and playing music most of the day and until after 1 am. We called the front desk and they were quiet the rest of the night. For the price we felt the rooms would have been more sound proof.
Stayed 1 night in Mar 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Randy

Stayed 1 night in Mar 2025

4/10 Poor

Chelsea

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel room was in a back corner pod on the 11th floor. Terrible. I called down stairs for help the bathroom water smelled like sewage while water was running they sent maintenance in the room @11:30 at night very uncomfortable when I asked if we could move rooms for the inconvenience I was told no by the front desk. The working men were very nice but we’re in the room with shoes and boots and standing in the bathroom with shoes on all over the bathroom nothing was cleaned after they left for over a $350 dollars it was not worth the one night stay. The front desk didn’t want to accommodate their mistakes. We will not be back to this location.
Stayed 1 night in Mar 2025

10/10 Excellent

Mcnailz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing it’s so historical 😍 run don’t walk BOOK IT NOW trust me u want regret 👍
Stayed 2 nights in Mar 2025

6/10 Okay

Lynn

Travelled with family
Liked: Property conditions & facilities
Check in time was 4pm. Our room wasn't ready at 6:45. Still not ready at 9:30 pm. Very unhappy. Requested a refund. They said no because we booked through Expedia. Asked for a free night at a later date, they complied
Stayed 1 night in Mar 2025

2/10 Terrible

Jamie

We had to wait until after 8 to check in, did not get the rooms we deserved- were asked to leave the bar area after waiting 4 hours to check in, w $150 tab our kids pizza had arrived since our dinner reservation was missed. Our kids and us had zero access to lobby restrooms as so many dance teams took them over to do hair and make up . I guess it’s better than our last visit last month- where our belongings were stolen, but recovered from our room. Hardly hospitality. To the JW going forward
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel previously (10 months ago), so I thought I knew what to expect. This stay however disappointed me. There was many, many strands of hair in our restroom upon check-in. Hair present on the vanity/sink area, stuck to the shower curtain, shower walls, and on the bottom of the tub. Unsure if it wasn't thoroughly cleaned after the last customer or if the housekeeper wasn't wearing a hair net. Either way, it was absolutely gross! I will try another downtown hotel for my next stay.
Stayed 1 night in Mar 2025

8/10 Good

Tonya, Grand Rapids

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment. Lot's of entertainment!
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is classy and enjoyable. Our room had an excellent view.
Stayed 1 night in Mar 2025

6/10 Okay

Carly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025