See all properties

MCM Eleganté Hotel & Suites

3.5 star property

Choose dates to view prices

Photo gallery for MCM Eleganté Hotel & Suites

Interior
Interior
Lobby sitting area
Breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
801 Avenue Q, Lubbock, TX, 79401
  • Place, Lubbock Memorial Civic Center
    ‪3 min walk‬
  • Place, Buddy Holly Center
    ‪19 min walk‬
  • Place, Texas Tech University
    ‪4 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(108 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(42 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, blackout curtains, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(32 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Lobby
Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, 1,391 reviews
The price is €63
includes taxes & fees
31 Mar - 1 Apr
Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr

About this property

MCM Eleganté Hotel & Suites

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at MCM Eleganté Hotel & Suites gets high marks from our customers. During your stay, you're just a quick walk from Lubbock Memorial Civic Center. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Rustler Cafe
  • Take a swim in the indoor pool
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 5 minutes by foot from Lubbock Memorial Civic Center and a 3-minute drive from Buddy Holly Center
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square metres) and includes a conference centre. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Rustler Cafe – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Rustler Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift (106 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 664 out of 1178 reviews
Rating 8 - Good. 246 out of 1178 reviews
Rating 6 - Okay. 143 out of 1178 reviews
Rating 4 - Poor. 68 out of 1178 reviews
Rating 2 - Terrible. 57 out of 1178 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Terry

Liked: Cleanliness, amenities
Staff was wonderful!
Stayed 1 night in Dec 2025

10/10 Excellent

Lance

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Nahum

Liked: Cleanliness, amenities
It was clean, quiet and staff was friendly
Stayed 1 night in Nov 2025

10/10 Excellent

AMANDA, Odessa

Stayed 1 night in Nov 2025

10/10 Excellent

Tharine

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Great staff! Breakfast was really good!!
Stayed 1 night in Nov 2025

8/10 Good

Sameer

Stayed 1 night in Nov 2025

6/10 Okay

Sheila

Stayed 1 night in Nov 2025

8/10 Good

Sameer

Stayed 1 night in Nov 2025

4/10 Poor

Holly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eva is an extremely rude and disrespectful person to be working at a front desk. I called before booking to ensure a crib could be located, the man on the phone when I called on 11/22 around 8am told me very kindly that they do have cribs and to mention it in the notes, and I did so. Eva decided she would give me major attitude when I showed up because I needed said crib and “the newer person may not know where it is” Eva, that’s not anyone’s problem but yours and your worker. I don’t know where the crib is, but you have one so you can go find it if your employees can’t. Train them better, maybe. The rooms were atrociously hot and you can’t turn down the air past 66 for AC. Diabolical. We will never come back, don’t worry Eva you won’t have to get us a crib for around Christmas. The Residence Inn will do us much better.
Stayed 1 night in Nov 2025

2/10 Terrible

Kei, DENVER

Travelled with family and small children
We're told that they can not check-in anyone since all system are down. (its not power outage) I understand there was nothing that hotel staff could've done, but I would still rate this business, because they should have some backup plan for such situations.
Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Stayed 2 nights in Nov 2025

4/10 Poor

Mari

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Área was unsafe too many homeless around the area. At check in, clerk announced to other male guests standing by, the fact that I was traveling alone with my daughter, our room number and asked for my phone number which she repeated loudly. I also could not sleep on my last night there, due to a woman fighting outside my window
Stayed 2 nights in Nov 2025

8/10 Good

beverly

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

6/10 Okay

Sol

Liked: Cleanliness, staff & service, amenities
There was an awful smelling air putifirr in the room and quite loud as well.Shpuld have complained and insisted on another room.
Stayed 1 night in Nov 2025

10/10 Excellent

José Luis Ortiz, El Paso

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Very clean, great breakfast, friendly staff. The only downfall was that the ice on the 3rd floor doesn’t work. Beds are comfortable but need upgraded. I’ll stay here every time we go to Lubbock!
Stayed 1 night in Nov 2025

10/10 Excellent

DAWN

Stayed 2 nights in Nov 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. The room was very good and quiet and I was very happy with the overall experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good price and great location. Includes breakfast and transportation. It's the perfect place to stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is always amazing. The staff is friendly. Rooms are clean. I have stayed several times. None of the ice makers on any floor were working but hopefully they get that fixed soon. We took the shuttle to the Texas Tech game which was really nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Aaron, South Jordan

Stayed 1 night in Nov 2025

Hotels

Flights

Cars