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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Lake view
Restaurant
Exterior
Lobby
Double Room, Balcony, River View (21m²) | 1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Furrengasse 3, Lucerne, 6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • KKL Lucerne
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Single Room, City View (7m²)

1 bedroom, in-room safe, desk, blackout curtains

Single Room, City View (7m²)

8.8 out of 10
Excellent
(3 reviews)
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Balcony, River View (14m²)

1 bedroom, in-room safe, desk, blackout curtains

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, City View (10m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, City View (10m²)

7.4 out of 10
Good
(3 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, City View (10m²)

1 bedroom, in-room safe, desk, blackout curtains

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, River View (19m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, River View (19m²)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (16m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, River View (16m²)

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | 1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, River View (9m²)

1 bedroom, in-room safe, desk, blackout curtains

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • 9 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²) | 1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, River View (16m²)

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | 1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, City View (12m²)

9.2 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | 1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, River View (17m², big balcony)

  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (12m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, River View (12m²)

  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (14m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • 14 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (19m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, River View (19m²)

  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, City View (14m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, City View (14m²)

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | 1 bedroom, in-room safe, desk, blackout curtains

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room, River View (19m², big balcony)

1 bedroom, in-room safe, desk, blackout curtains

Double or Twin Room, River View (19m², big balcony)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

1 bedroom, in-room safe, desk, blackout curtains

Single Room, 1 Queen Bed, City View (10m²)

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Balcony, River View (21m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(9 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, City View (9m²)

1 bedroom, in-room safe, desk, blackout curtains

Single Room, City View (9m²)

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, City View (12m²)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, City View (12m²)

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

1 bedroom, in-room safe, desk, blackout curtains

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • 12 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

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About this property

Des Alpes Luzern

Hotel with a restaurant, steps from Chapel Bridge
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station and free newspapers are on-site.
Des Alpes Luzern offers 45 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Des Alpes Luzern's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the restaurant and the location
  • Steps from Chapel Bridge and a 4-minute drive from Swiss Transportation Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

Des Alpes Luzern has a restaurant on site.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Des Alpes Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 701 reviews
Rating 8 - Good. 189 out of 701 reviews
Rating 6 - Okay. 65 out of 701 reviews
Rating 4 - Poor. 18 out of 701 reviews
Rating 2 - Terrible. 12 out of 701 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mitch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. We enjoyed a well-appointed room, comfy beds, and a beautiful view overlooking the lake and river. The surrounding mountains are majestic and the town remarkably quaint considering its popularity. April is an excellent month for a visit to Lucerne.
Stayed 3 nights in Apr 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Kellie, Pottstown

Travelled with partner
Liked: Cleanliness, staff & service
Positives- Des Alpes Lucerne is in a great location! You can walk to the train station, boats and buses. It is in the center of the food/shopping district and looks out over the iconic bridge. The restaurant is also very good! Negatives- really needs an update, mattresses and pillows uncomfortable. Room layout could be changed to have a bigger bathroom. Right now the shower is a very tight corner unit with handheld shower- not a fan. Furniture was sparse, uncomfortable and outdated. No AC or screens in the windows to keep mosquitoes out. Overall, we enjoyed the view and location, but for the $$ would like some comfort as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Winglee

Close to train station and attractions.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great 3 night stay here! The front desk staff is extremely sweet and helpful. It was the perfect location, and very quiet even though it is right in the center of town! The only negative about the room is the heat doesn’t work that well. I am vegan and unfortunately the restaurant only offers vegetarian options, please consider adding a few vegan options especially for people with allergies! Overall I loved my stay here and I would definitely recommend it to others.
Stayed 3 nights in Apr 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Walkble
Stayed 1 night in Mar 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service
This property was in an excellent location! Very walkable and great views. The staff was also very kind. A couple of things that hold this property back is the super small and old elevator that seems like it could give out any minute. Another thing is the stale cigarette smoke that lingered throughout the hotel even with the doors shut and being in an non smoking room. And lastly, instead of breakfast being included they give you a voucher of £18.50 / person to go to their restaurant. It wasn't a bad breakfast but definitely not worth the price they have. Also to note- the bathroom is SO small. It feels like the bathroom is an old closet and they just shoved everything in and called it a day.
Stayed 1 night in Mar 2025

10/10 Excellent

Shanel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Des Alpes Luzern, and we can't recommend it enough! The location is absolutely perfect, situated right in the heart of everything Luzern has to offer. It’s just a 5-10 minute walk to plenty of fantastic restaurants, great shopping, and the main train station—making it incredibly convenient for sightseeing and exploring the city. The staff truly stood out during our stay. They were attentive, professional, and friendly, always going the extra mile to ensure we felt welcome and comfortable. It’s clear that the team takes pride in providing excellent service. We’ll definitely be coming back to Des Alpes Luzern in the future, and we won’t hesitate to recommend it to our families and friends. Whether you’re here for business or leisure, this hotel is the perfect base for your stay in Luzern!
Stayed 3 nights in Mar 2025

10/10 Excellent

Valentin

Travelled with family, Travelled with group
We stayed several years ago and we liked it so much we came back
Stayed 1 night in Mar 2025

10/10 Excellent

Cody Ellis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view!

Oh my gosh! What an excellent hotel! The balcony room with a view of the lake was amazing! Especially during Fastnacht!
Stayed 1 night in Mar 2025

10/10 Excellent

Laith

Liked: Property conditions & facilities
If you’re looking for a hotel in Old Town with incredible views and close to everywhere, look nowhere this is the place for you! PS: Irene at the FO was incredible!
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Amenities
Location Lication Location
Stayed 1 night in Feb 2025

10/10 Excellent

Sean, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New look and design in the rooms.

I’ve stayed here many times and you can’t beat the location for visiting Luzern. The hotel as completed renovations on about half of the building and is underway with the rest. Never heard any of the workers or work being done. The new rooms are awesome. The design and cosmetic works are well done. You will enjoy this hotel. Its pricing is great and only an 8 minute walk to the train station.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with the chapel bridge, stores and restaurants nearby, and friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

SIMENTA, EVERETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful place for a holiday trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, everything is within walking distance (10 min)
Stayed 2 nights in Dec 2024

10/10 Excellent

Eva

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our balcony. The shopping and restaurants were great. The staff were so kind and helpful. The bed provided for a great sleep as well. The Christmas Markets were also fun and really get you into the spirit.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Padraig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024