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Hotel Emperador

4.0 star property
VIP Access

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Photo gallery for Hotel Emperador

A multi-story hotel with a prominent "HOTEL EMPERADOR" sign, featuring a classic architectural style with balconies and large windows.
A bar area with a marble counter, multiple liquor bottles, and three bar stools.
A rooftop terrace with a city view, featuring a sofa, a table with a vase, and potted plants.
A rooftop pool with a view of surrounding buildings and a distant landscape.
A hotel lobby with a modern design, featuring a mix of seating areas, a large decorative sculpture, and a view through the windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Club Room, 1 Double or 2 Single Beds

A modern hotel room with a large bed, a desk with a lamp, and a chair.

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room (Interior)

A hotel room with a bed, desk, laptop, and a red suitcase.

Single Room (Interior)

8.2 out of 10
Very good
(28 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Habitación Club Pemium balcon

A hotel room with a bed, a desk, a chair, and a view of the city through the window.

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A neatly arranged hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Standard Double or Twin Room

8.8 out of 10
Excellent
(193 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a large bed, two bedside tables, a desk, a chair, and a chandelier.

Triple Room

9.6 out of 10
Exceptional
(24 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Hotel Emperador

This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Hotel Emperador offers 232 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Emperador. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • The coffee shop/cafe, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Gran Via and 9 minutes on foot from Puerta del Sol
Hotel Emperador offers its guests an outdoor pool and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Emperador.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1543 out of 2216 reviews
Rating 8 - Good. 469 out of 2216 reviews
Rating 6 - Okay. 134 out of 2216 reviews
Rating 4 - Poor. 38 out of 2216 reviews
Rating 2 - Terrible. 32 out of 2216 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel all around! I would definitely stay here again and recommend it to others.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff and good hotel conditions
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with in 30 minutes of many attractions and restaurants
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are super comfortable and breakfast with a lot of options
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mailibis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is incredible, the attention is magnificent, the Hotel is Amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

SHANNON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff and location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, maintained hotel with a great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

mairelys

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Stayed 3 nights and was so happy with the choice of this hotel. The location is excellent and staff was very friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast, everything is great about this hotel; comfortable, location, rooftop, cleanliness, personnel, service. Among my favorites hotels.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ada

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and excellent location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very attentive . Good central location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location, friendly service, nice roof top and hall
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Arleen Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for shopping and eating. The room is well maintained and clean. Will surely book the next time we visit and will reccommend to family and friends.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

martita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Very clean , nice rooftop with bar. Pricey but very well worth it. Loved our stay there!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
pleasant, nice staff, very helpful, great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco j van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Close to all main attractions. Clean hotel nice rooms great staff
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, central location, nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff accommodating; location was excellent
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High variety in breakfast menu. Clean room as expected.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Chi Wing

Liked: Cleanliness
Small room clean good breakfast and price
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Great staff. Very pleasant stay.
Stayed 3 nights in Feb 2026