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Hotel Regina

4.0 star property
VIP Access

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Photo gallery for Hotel Regina

Suite Exterior (Aduana) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar
Property video
Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar
Junior Suite (Alcalá) | Bathroom | Designer toiletries, hair dryer, bidet, towels
Daily buffet breakfast (EUR 25 per person)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Alcala 19, Madrid, Madrid, 28014
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Double Room (Interior)

9.4 out of 10
Exceptional
(67 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Junior Suite (Interior)

Junior Suite (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Junior Suite (Interior)

10.0 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Junior Suite (Alcalá)

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Deluxe Room (Alcalá)

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Penthouse, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Penthouse, Hot Tub (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Luxury Penthouse, Hot Tub (Terrace)

8.0 out of 10
Very good
(1 review)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Double Room (Aduana)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Double Room (Aduana)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

9.6 out of 10
Exceptional
(9 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Suite Exterior (Aduana)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Sofa Beds

View all photos for Single Room (Interior)

Single Room (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Single Room (Interior)

9.4 out of 10
Exceptional
(71 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior) | Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Standard Double Room (Interior)

9.8 out of 10
Exceptional
(124 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

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About this property

Hotel Regina

Hotel connected to the convention centre in Madrid with a restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Hotel Regina offers 175 accommodations with minibars and a safe. Select Comfort beds feature down duvets. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
  • Airport and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Caramba – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (return, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1970 out of 2257 reviews
Rating 8 - Good. 211 out of 2257 reviews
Rating 6 - Okay. 43 out of 2257 reviews
Rating 4 - Poor. 16 out of 2257 reviews
Rating 2 - Terrible. 17 out of 2257 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Haejin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service throughout my stay was excellent, and I felt very comfortable. The location was ideal for visiting all the main sightseeing spots and landmarks.
Stayed 3 nights in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One elevator broke down for a day.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anastasia, New york

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Regina is a win at every level! The staff is friendly, helpful and knowledgeable. Most are bilingual with English and Spanish so super easy for English speaking travelers. The rooms are well appointed with modern lighting and amenities as well as clean and comfortable. We upgraded our room to a front room with views of the street, which had the added benefit of hearing a 5 piece string orchestra on the street below, playing beautiful classical music each day. ( that’s when we opened the window, when the window is closed the room is silent and blackout shades let you sleep peacefully well into the morning.) The hotel is perfectly located to the plaza de Sol, great shopping and close to many beautiful sites to see. The roof deck is like a zen garden which is magical on a sunny day with the classical music playing from the street! And one of the huge benefits of hotel Regina is the INCREDIBLE breakfast. So well done with so many selections, we never needed to have lunch because we were happily full and satisfied from our late breakfast. All in all you can’t go wrong with Hotel Regina, if it’s slightly more expensive than another hotel, it’s worth the upgrade. Just book it you won’t be disappointed!
Roof deck
Hotel front view
Hotel at Christmas on right side
View from hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Leanna

Liked: Cleanliness, staff & service, amenities
Spotless room and very nice and helpful staff- location is perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location and Exceptional Value Hotel Regina exceeded our expectations! The location couldn’t be better—right in the heart of Madrid and within walking distance of everything. Check-in was seamless, and every staff member we met was warm and professional. The gym was beautiful and well-maintained. While the rooms were on the smaller side, they were spotless, functional, and the beds were very comfortable. For the price and the area, this hotel is an absolute gem. I would definitely stay here again!
Stayed 2 nights in Nov 2025

8/10 Good

John, Stourbridge

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine H

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional breakfast; wonderful, friendly staff; excellent location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities
WiFi is weak.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Amenities and location
Stayed 4 nights in Nov 2025

10/10 Excellent

Melodi

Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful experience here, the staff were incredibly friendly, pleasant and courteous. The room was a perfect fit for us (very clean and neat) the rooftop and downstairs lounge area were such a cool vibe. Breakfast was lovely and the hotel is in the perfect spot to experience the city of Madrid. Couldn’t have been happier.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gi-Wook

Stayed 4 nights in Oct 2025

10/10 Excellent

KRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Oct 2025

8/10 Good

Bruno

Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Iontcho

Stayed 4 nights in Oct 2025

10/10 Excellent

fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ubicación is excelent and room are very modern
Stayed 1 night in Nov 2025

10/10 Excellent

Tatum

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and great location!
Stayed 1 night in Oct 2025

10/10 Excellent

Violeta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and staff. A must stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Stefano, Aventura

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel location center of Madrid. Clean and super staff. Breakfast large variety. Will definitely return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Todd

Stayed 5 nights in Oct 2025

10/10 Excellent

Cherry Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food great … Stafff amazing…
Stayed 3 nights in Oct 2025

8/10 Good

Markku

Liked: Cleanliness, amenities, property conditions & facilities
There was a problem with the room. The staff was able to solve it smoothly tho.
Stayed 1 night in Oct 2025

2/10 Terrible

Zulfiqar

Liked: Cleanliness, staff & service, amenities
Room - there was no privacy at all in the room. Wash washroom door was a barn door and opened from the top. This was the worst hotel room I have stayed in. Even the door lock was not working.
Stayed 3 nights in May 2025

10/10 Excellent

Collette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Meir Vazana

Business traveller
Liked: Cleanliness, amenities
It took them 2.5 hours to prepare the room it’s absolutely ridiculous they just don’t care …:(
Stayed 2 nights in Oct 2025