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Mercure Maidstone Great Danes Hotel

4.0 star property

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Photo gallery for Mercure Maidstone Great Danes Hotel

Daily English breakfast (GBP 17.95 per person)
Indoor pool, pool loungers
Miscellaneous
Exterior
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Hollingbourne, Maidstone, England, ME17 1RE
  • Place, Leeds Castle
    ‪3 min drive‬
  • Place, Mote Park
    ‪7 min drive‬
  • Place, Kent Life
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪62 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 Double Bed

7.2 out of 10
Good
(41 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

7.8 out of 10
Good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Mercure Maidstone Great Danes Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Exquisite Beauty Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Maidstone Great Danes Hotel. During your stay, you'll be within walking distance of Leeds Castle. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, body wraps or facials at Exquisite Beauty Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Leeds Castle and 6 minutes from Mote Park
  • Pets welcome for a fee
Mercure Maidstone Great Danes Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Maidstone Great Danes Hotel. Self parking is free.

This 4-star Maidstone hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Arts – This brasserie serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 274 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Josh

Stayed 1 night in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, service was great. Room was clean and comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Clive

Stayed 6 nights in Sep 2025

8/10 Good

Elle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Healthy good breakfast, could have been hotter but good variety Staff excellent and welcoming towards our dog, excellent walking in the grounds Health spa nice, changing room a bit claustrophobic and a little dated however this didn't detract from our stay
Stayed 1 night in Oct 2025

4/10 Poor

Jason

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Didnt apprechiate being woken up at around 7am by house keeping starting to turn around rooms.....
Stayed 1 night in Oct 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always very welcoming and service at bar or by waitress staff always very good.
Stayed 1 night in Oct 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Staff trying hard but tired hotel

Room really well appointed and staff helpful but no reliable hot water and shower didn’t work (no water), was moved to another room for second night but only had hot water in the evening so morning shower cold. Both rooms had baths but water to baths also cold. Bathrooms tired with cracks/chips in the sinks.
Stayed 2 nights in Oct 2025

10/10 Excellent

KELVIN

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Oct 2025

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

JASON

Business traveller
Disliked: Amenities, property conditions & facilities
Basic and dated
Stayed 2 nights in Oct 2025

8/10 Good

George

Stayed 1 night in Sep 2025

10/10 Excellent

Deinma

Stayed 1 night in Oct 2025

2/10 Terrible

Danial

Business traveller
Disliked: Staff & service, property conditions & facilities
Extremely rude staff in reception.
Stayed 1 night in Oct 2025

8/10 Good

John, Struan, Isle of Skye

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Property conditions & facilities
The trek to our room was bad. We took the lift. Good. Then....we had to transverse a long corridor, then through anothher door, up a short flight of stairs, then another corridor! Maybe invest in another lift? Breakfast was Excellent - and plentiful. Our room was very nice. Breakfast staff were good.
Stayed 1 night in Sep 2025

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities: Coffee maker, kettle and initial supplies for beverages good..mini fridge and safe very useful. Cleanliness of room and bathroom excellent.. bathroom supplies ( soaps, shampoo etc. excellent). Hot water perhaps too hot.. difficulty setting safe shower temperature. Breakfast buffet very good variety of continental, fresh fruit and full english style cooked ingredients. Bar/ Restaurant a little understaffed when very busy with coach parties.. our 2nd evening dinner marred by undercooked vegetables.. returned to kitchen but came back much the same.. the accompanying Salmon was very good however, as was the Fish and chips. We will return..
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facilities and the staff were really friendly and accommodating for my friends hen do.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 216

The only let down and its a very minor one in the room me and my girl friend was in unless you bring your own usb plug there was no usb socket in the plug points in the room but like i say that was to me a very minor point
Stayed 1 night in Sep 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable everything we needed
Stayed 1 night in Sep 2025

8/10 Good

Gurdev

Stayed 1 night in Sep 2025

6/10 Okay

Tracy

Travelled with group
Liked: Staff & service

Very late check in , which was not my fault

Room was very late , to be ready for me , would have been nice to have offered some sort of compensation or something to make up for it , says that they was busy , ( wedding on last night ) it’s not my fault , bathroom small , room was tried , think I had the worst view, over looking the roft tops , staff was nice , breakfast was ok
Stayed 1 night in Sep 2025

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stock in rhe bar was awful, ran out of so much stuff, no tonic, no Southern Comfort, 1 bottle of Pinot Grigio. Menu choice is shocking. Like a pub menu. Only thing I fancied on the menu eas fish and chips, they didn't have it. So had the Aberdeen Angus burger. It was awful, only ate half, my nephew didn't eat his at all after 1 mouthful. One of the party had salmon but couldn't eat the broccoli as it was so hard. Sanitary bin in ladies was overflowing which is a bio hazard. Carpet in dining room had loads of stains. Settee had a hole in the material exposing the foam which is a fire hazard. We have been coming here every year for 8 years and it has gone so downhill. Will not be staying again.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Jul 2025

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jennie

Travelled with family and small children
Liked: Amenities
We had a very nice overnight stay. We would return .
Stayed 1 night in Aug 2025

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