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Hôtel Les Sources de Caudalie

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Photo gallery for Hôtel Les Sources de Caudalie

Outdoor pool, pool umbrellas, pool loungers
Creator video
A bar area with a central island, bar stools, and a bartender.
Lobby sitting area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Chemin de Smith Haut Lafitte, Martillac, Gironde, 33650
  • Place, Spa de Vinothérapie Caudalie
    ‪1 min walk‬
  • Place, Château Smith Haut Lafitte
    ‪3 min walk‬
  • Place, Château Baulos-Charmes Pessac-Leognan
    ‪3 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Comfort Room

Comfort Room | Premium bedding, minibar, in-room safe, individually decorated

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Prestige Room

Prestige Room | Premium bedding, minibar, in-room safe, individually decorated

Prestige Room

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Living room | 80-cm flat-screen TV with cable channels, TV, DVD player

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room at Chartreuse du Thil, located 0.9 mile from Les Sources de Caudalie

A bedroom with a large tropical mural, a wooden rocking chair, a bedside table with a lamp, and a dresser with a globe.

Double Room at Chartreuse du Thil, located 0.9 mile from Les Sources de Caudalie

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite at Chartreuse du Thil, located 0.9 mile from Les Sources de Caudalie.

Suite at Chartreuse du Thil, located 0.9 mile from Les Sources de Caudalie. | Premium bedding, minibar, in-room safe, individually decorated

Suite at Chartreuse du Thil, located 0.9 mile from Les Sources de Caudalie.

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Prestige

Suite Prestige | Premium bedding, minibar, in-room safe, individually decorated

Suite Prestige

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room At Chartreuse Du Thil, Located 0.9 Mile From Les Sources De Caudalie

A room with a bed, a desk, a chair, a chandelier, and large windows with curtains.

Double Room At Chartreuse Du Thil, Located 0.9 Mile From Les Sources De Caudalie

  • Sleeps 2

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About this property

Hôtel Les Sources de Caudalie

Along with 2 restaurants, this smoke-free palace has an attached winery and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge.
Hôtel Les Sources de Caudalie offers 72 accommodations with DVD players and minibars. This individually decorated and furnished accommodation includes desk chairs. Beds feature premium bedding. 80-cm flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor tennis court and a health club are featured at the palace. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Vinotherapie Caudalie has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Hôtel Les Sources de Caudalie, you're just a quick walk from Spa de Vinothérapie Caudalie. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at La Grand Vigne, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, body wraps or body scrubs at Spa Vinotherapie Caudalie
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Steps from Spa de Vinothérapie Caudalie and Château Smith Haut Lafitte
  • Pets welcome for a fee
A winery is on site. Hôtel Les Sources de Caudalie offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A health club, a hot tub, and a sauna are also featured at the luxury Hôtel Les Sources de Caudalie. Self parking is free.

This 5-star Martillac palace is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
La Grand Vigne – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required.
La Table du Lavoir – This bistro specialises in Regional cuisine and serves lunch and dinner. Reservations are required. Open daily.
French Paradox – On-site bar. Open daily.
Rouge – This wine bar specialises in local cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • French Paradox
  • La Grand Vigne
  • La Table du Lavoir
  • Rouge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Winery

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • In a provincial park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels
  • DVD player
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • 4G smartphone data speed
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.24 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 15 for children
  • Pet fee: EUR 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the palace before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Les Sources de Caudalie
Hôtel Les Sources de Caudalie Martillac
Les Sources de Caudalie
Les Sources de Caudalie Martillac
Hôtel Sources Caudalie Martillac
Hôtel Sources Caudalie
Sources Caudalie Martillac
Sources Caudalie
Les Sources Caudalie Martillac
Hôtel Les Sources de Caudalie Palace
Hôtel Les Sources de Caudalie Martillac
Hôtel Les Sources de Caudalie Palace Martillac

Hôtel Les Sources de Caudalie Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 218 reviews
Rating 8 - Good. 35 out of 218 reviews
Rating 6 - Okay. 10 out of 218 reviews
Rating 4 - Poor. 3 out of 218 reviews
Rating 2 - Terrible. 6 out of 218 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place to stay on our driving trip from the Uk to Spain .. set in beautiful vineyards just everything was perfect..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a magical two days at Caudalie. We are planning to come back to stay longer! Everything was perfect!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spa getaway for wine lovers in an idyllic setting with amazing staff and dining.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome. Very helpful staff..beautiful room everything was 5 star..
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for quiet and solitude in beautiful surroundings
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Vladimir

Liked: Staff & service, amenities, property conditions & facilities
It should be on everyone’s bucket list
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive hotel and the area around. Love the eclectic touch - the history and contemporary art and interior design pieces! Food is excellent
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience - would highly recommend
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just magical
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. The staff, the restaurants, the spa and the property were beautiful.
Verified

10/10 Excellent

christ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Top notch, beautiful property, attentive staff and all around a 5 plus. Would highly recommend. Thank you for the most enjoyable stay!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We Cycled around the wineries, sampled the wine where we stayed, ate in their great restaurant options, in a fabulous setting, had a massage at the spa and swam in the lovely pool area. All in all we had a relaxing and enjoyable stay.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing ime during our stay at Les Sources de Caudalie. The staff was all very polite and friendly, breakfast buffet amazing and the hotel installations are just as stunning as pictures. Defnitely would come back.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Shoefun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. I will come back again
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and an absolutely wonderful facility. I really got the full experience.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Zun Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience! Excellent service from the staffs! Felt respected throughout our time there. Beds are super comfy, rooms are spacious! Breakfast is alright and the hotel arranged airport transfer for us (additional fees applied).
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
If you book the Chateau le Thil room, please understand that you're basically booking at a separate hotel. You need a car for the 3 min drive, or a bike during the day. We wished we would have just booked at the main hotel, because it felt like we got a completely separate experience than what we were hoping for. We also wished the distance between the two was made clearer on booking (or with an immediate follow up email) - it really felt like a separate property and should be marketed as such. The main hotel itself was beautiful, but we had some missteps with the staff. A few large groups were staying at the property and they seemed much more concerned with them than with our smaller group of 4. Service as the restaurant was spotty - twice we ordered white wines (both in French, and by pointing to them on the menu), and were delivered reds. At check-in it was not made clear where the spa was, and there's little signage in the hotel, so we were wandering around trying to find someone to direct us before our appointment (no one at the front desk). They directed us through a gate that was locked, it was a frustrating situation. The spa itself was beautiful, if limited in facilities (2 pools and a steam room), but the treatments were excellent. Rooms were comfortable and clean. Overall, it felt like a beautiful surface without the actual bones of good service. We didn't feel as cared for as we have at other luxury properties. It was frankly disappointing.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

carlos

Liked: Property conditions & facilities
Disliked: Staff & service

Disappointing Experience Les Sources de Caudalie

Our recent stay at Les Sources de Caudalie in Bordeaux was riddled with significant issues that fell far short of a five-star experience. Despite its prestigious Relais & Châteaux status, our visit was marred by mistakes and poor service. Upon arrival, we were greeted with a "welcome back" note, although neither my wife nor I had ever stayed there before. This mistake caused unnecessary suspicion and tension, as my wife thought I had previously visited the hotel with someone else. Our room was located a mile away from the main building, with no amenities such as a pool, bar, or restaurant nearby. This inconvenience is unacceptable for a five-star hotel where guests expect easy access to facilities. Dining was equally disappointing. When we tried to eat at Rouge, the hotel's small restaurant, it was closed for a private event despite two-thirds of the space being unoccupied. We were denied service, leaving us without dining options. Additionally, although the hotel advertises 24/7 room service, this was not available in our room’s location. The cleanliness and housekeeping standards were appalling. Instead of changing coffee cups, the staff simply rinsed them in the bathroom sink. Such a lack of proper hygiene is unacceptable and concerning for guests. The overall service was poor, with staff displaying a dismissive attitude towards our concerns. This indifference was especially frustrating given the €700 per night rate we paid. Avoid this hotel!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Patricia Silva

Serviço impecável, quarto confortável, paisagem lindíssima.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, amenities
Grande et belle chambre. Personnel très sympathique
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Un edificio muy agradable y rodeado de naturaleza
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chung Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各方面完美
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Correct mais décevant pour le prix. Séjour au château du thil pour une nuit, l'endroit est calme et agréable. Le parc du château est très beau et le cadre des sources de caudalie est magnifique. L'accueil est chaleureux et le personnel très gentil, cependant quelques points négatifs : Pas de wifi, peu de personnel notamment au petit déjeuner du château du thil (1 personne pour la réception, cuisine, service), pas de produits Caudalie en chambre (trop de promotion autour du spa caudalie qui n'est absolument pas mis en avant dans les hôtels). Tarifs du spa non justifié et fermé le dimanche après-midi (plus cher qu'a Paris pour les même prestations 168€ le soin du visage de 50min contre 105€ à Paris même). Quelques imperfections de manière générale non acceptable pour un 5* dit "Palace". Malheureusement l'emplacement ne fait pas tout.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charles-Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très sympa
Stayed 1 night in Apr 2025