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avid hotel Memphis - Southaven by IHG

2.5 star property

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Photo gallery for avid hotel Memphis - Southaven by IHG

Exterior
Exterior
Exterior
Room amenity
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
6863 Hospitality Lane, Southaven, MS, 38671
  • Place, Southaven Towne Center
    ‪11 min walk‬
  • Place, Semmes-Murphey Clinic
    ‪3 min drive‬
  • Place, Baptist Memorial Hospital-DeSoto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

avid hotel Memphis - Southaven by IHG

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Change of towels is available on request
Avid hotel Memphis - Southaven by IHG offers 92 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Southaven hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at avid hotel Memphis - Southaven by IHG. During your stay, you'll be within walking distance of Southaven Towne Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 14 minutes on foot from Southaven Towne Center and a 2-minute drive from Life Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly avid hotel Memphis - Southaven by IHG. Self parking is free.

This Southaven hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Avid Memphis Southaven By Ihg
Avid Hotels Memphis Southaven
avid hotel Memphis Southaven by IHG
avid hotel Memphis Southaven An Ihg Hotel
avid hotel Memphis - Southaven by IHG Hotel
avid hotel Memphis - Southaven by IHG Southaven
avid hotel Memphis - Southaven by IHG Hotel Southaven

avid hotel Memphis - Southaven by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Beds were amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Price

Stayed 1 night in Nov 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities
Clean facility, friendly, helpful staff, comfortable bedding
Stayed 1 night in Nov 2025

8/10 Good

Jeffery

Stayed 3 nights in Nov 2025

10/10 Excellent

jill

Stayed 1 night in Nov 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quick and easy check in !!! All around clean environment. I knew that it would be continental breakfast but they had a variwty ofnchoucea.
Stayed 2 nights in Nov 2025

8/10 Good

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Place is perfect!
Stayed 1 night in Nov 2025

10/10 Excellent

Mikea

Liked: Cleanliness, staff & service, amenities
I love the location, the aesthetic of the place is beautiful and peaceful . The staff is friendly and welcoming . The rooms are clean and fresh . Breakfast is neat & refreshing. My new get away !
Stayed 1 night in Nov 2025

2/10 Terrible

Tequila

Liked: Cleanliness, staff & service, amenities
The food wasn’t up to par
Stayed 3 nights in Nov 2025

10/10 Excellent

Latonya

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Myra

Travelled with partner
Liked: Amenities, property conditions & facilities
I rated this hotel 3 stars for two main reasons. First, my initial interaction at check-in was VERY disappointing. After a 6 drive, I expected a warm greeting, but Marcus (the African American young man with the ponytail) was noticeably VERY rude. I spoke upon entering, and he did not respond. Instead, he looked at me as if I were an inconvenience. I chose to overlook it due to my long day. When I received my room assignment, it was located on the first floor near the front desk and elevators, which I felt might be noisy. I said, ‘Excuse me, Marcus,’ but again received no verbal response, just a look that made me feel like I was bothering him. When I requested a room change, he sighed loudly, held out his hand for the previous key cards, and continued typing without saying a word. His demeanor was VERY unprofessional and dismissive. Second, the bathroom in my room was not thoroughly cleaned. There was leftover soap from the previous guest, and the shower had mildew marks that could be improved with a deeper cleaning or use of stronger products like bleach. On a positive note, the remainder of the staff, everyone except Marcus, was wonderful. They were friendly, helpful, and made the rest of my stay enjoyable. The room itself was clean and comfortable
Stayed 2 nights in Nov 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was more than courteous and friendly. The room was very nice and clean. There was no hand soap in the bathroom but plenty of towels and washcloths. The only negative is that our beds weren’t made or trash emptied at the end of the first night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paula

Stayed 2 nights in Nov 2025

10/10 Excellent

Omar

Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ir smelled great. However, we did not utilize the free breakfast amenities. Visited with family in the lobby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, amenities
Clean rooms. Friendly staff. Great breakfast food selections.
Stayed 4 nights in Nov 2025

8/10 Good

William

Stayed 1 night in Nov 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Comfortable bed. Grab and go breakfast. Quiet surroundings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean, and staff was pleasant.
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was great service, the hotel was excellent it was just Expedia ? It showed I paid $$ @ hotel I had not just card on file, looked at bank statement showed $9.38 fee an I’m assuming holding fee, I could’ve called hotel an held it with card so what was the point, it was just so confusing.
Stayed 1 night in Nov 2025

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