avid hotel Memphis - Southaven by IHG

2.5 star property

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Photo gallery for avid hotel Memphis - Southaven by IHG

Exterior
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub) | Desk, laptop workspace, blackout curtains, soundproofing
Free daily continental breakfast
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
6863 Hospitality Lane, Southaven, MS, 38671
  • Place, Southaven Towne Center
    ‪11 min walk‬
  • Place, Semmes-Murphey Clinic
    ‪3 min drive‬
  • Place, Baptist Memorial Hospital-DeSoto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Tub)

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(75 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

avid hotel Memphis - Southaven by IHG

Hotel in Southaven with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Change of towels is available on request
Avid hotel Memphis - Southaven by IHG offers 92 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Southaven hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at avid hotel Memphis - Southaven by IHG. During your stay, you'll be within walking distance of Southaven Towne Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 14 minutes on foot from Southaven Towne Center and a 2-minute drive from Life Park
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly avid hotel Memphis - Southaven by IHG. Self parking is free.

This Southaven hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Avid Memphis Southaven By Ihg
Avid Hotels Memphis Southaven
avid hotel Memphis Southaven by IHG
avid hotel Memphis Southaven An Ihg Hotel
avid hotel Memphis - Southaven by IHG Hotel
avid hotel Memphis - Southaven by IHG Southaven
avid hotel Memphis - Southaven by IHG Hotel Southaven

avid hotel Memphis - Southaven by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Remona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 2 nights in Aug 2025

8/10 Good

Glenda

Stayed 3 nights in Aug 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the look of the hotel. Also real good coffee. Love that they have dove products in the bathroom to use.
Stayed 1 night in Aug 2025

6/10 Okay

Javone

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
My state was wonderful. From the time I checked in till the time I checked out the staff was smiling, professional, and accommodating. My only issue was my room was not as clean as I feel. It should have been the room area looked as if it was not carefully swept. There was threading from the last person, clothing or luggage on the floor and bed the bathroom Looked as if someone had just got out of it. The refrigerator had left over colorful liquid in it. Room could have been cleaner, but everything else was nice.
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I stayed at this hotel recently and, unfortunately, my experience was disappointing. On several occasions, the receptionist (Rachel) was on her phone and had to be prompted to assist me when I arrived at the desk, which didn’t give a welcoming impression. While the hotel did accommodate my request for an early check-in, the room itself was far from clean. It looked as though it had only been quickly gone over with a hoover. There were strands of hair on the bed, in the shower, and in the sink, and the overall feel of the room was unclean. This left me disappointed with the standard of service and cleanliness.
Stayed 1 night in Aug 2025

10/10 Excellent

Brett

Stayed 1 night in Aug 2025

8/10 Good

Dewayne, Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like more healthy protein options for breakfast for the price. Room was nice, pillow choices were good, area was well lit and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service, amenities
Hotel was good place to lay your head for the night. However there was no body wash in dispenser, a light on the fire alarm was flashing and there was an open tampon in the nook for the ironing board. Breakfast was good. Parking was plenty. Staff was nice. Other than aforementioned concerns, the hotel was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

armond, Detroit

It was very convenient in my opinion for my time being in Memphis/ Mississippi events
Stayed 4 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was amazing, all staff was great, room was clean and quiet.
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
You didn’t have my room for me. You gave it away to someone else. When I arrived to check in you said another party who didn’t have a reservation needed my room because it was Elvis week. You didn’t honor my reservation and sent me away to find somewhere else to go on my own. Y’all suck big time.
Stayed 1 night in Aug 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here it is going into five days since my visit and Avid still has not returned my “incidentals” charge. This practice of charging this ridiculous fee is just a way for these multi-million dollar corporations to sit on piles and piles of customers’ money.
Stayed 1 night in Aug 2025

2/10 Terrible

philip

They did not have a room
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Khalil, Southaven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean simple hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Addie

Stayed 1 night in Aug 2025

2/10 Terrible

ARMINE

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We had reserved 2 queen beds for our room and when we got there 1am, the front desk told us that they were sold out of the queen beds and were going to give us 1 king. We had booked our room 6 months in advance so it’s surprising that they gave it to someone else. We got to our room and the door wouldn’t open and front desk tried to open the door with hangers and knives. We ended up not staying there and having to walk to 5 mins to the hotel behind.
Stayed 4 nights in Aug 2025

2/10 Terrible

jerome

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki, Searcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Sumiko, Chula vista

Stayed 5 nights in Jul 2025