Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

2.5 star property

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Photo gallery for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Outdoor pool, pool umbrellas
2 Double Beds Non-Smoking | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Exterior
Reception
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
33 Humphreys Center Dr, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪2 min walk‬
  • Memphis Botanic Garden
    ‪9 min drive‬
  • University of Memphis
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

1 King Bed Deluxe Room Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

1 King Mobility/Hearing Access with Tub Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

1 King Hearing Accessible Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

1 King Mobility Access with Tub Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

2 Double Beds Non-Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

1 King Mobility Access Roll in Shower Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed with Sofabed, Microwave, Fridge, Non-Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Hotel with free breakfast, in the vicinity of University of Memphis
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area.
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East offers 121 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East. During your stay, you're just a quick walk from Baptist Memorial Hospital-Memphis. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • 8 minutes by car from University of Memphis and 10 minutes from Memphis Botanic Garden
  • Cats and dogs welcome for a fee
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. Hampton Inn Memphis-Walnut Grove/Baptist Hospital East also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this Memphis hotel.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis-Walnut Grove/Baptist East Hotel
Hampton Inn Walnut Grove
Hampton Inn Walnut Grove Baptist
Hampton Inn Walnut Grove Baptist Hotel Memphis East
Hampton Inn Memphis Walnut Grove Baptist East Hotel
Hampton Inn Walnut Grove Baptist East Hotel
Hampton Inn Walnut Grove Baptist East
Hampton Inn Grove/Baptist East Hotel
Hampton Inn Memphis Walnut Grove/Baptist East
Hampton Inn Memphis Walnut Grove/Baptist Hospital East
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Memphis

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Reviews

Reviews

6.6
Rating 10 - Excellent. 60 out of 195 reviews
Rating 8 - Good. 31 out of 195 reviews
Rating 6 - Okay. 38 out of 195 reviews
Rating 4 - Poor. 27 out of 195 reviews
Rating 2 - Terrible. 39 out of 195 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom sink was blocked

The bathroom sink was blocked and had to change the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jalon

Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service
The overall property was fine. The room itself needed a deep clean. Other peoples clothes were in the drawers, there was dirt in all the corners, trash behind the bathroom vanity and inside the roll out bed. The breakfast was fine.
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You have a couch

I booked a 2 queen bedroom. I arrived, checked in and was given my keys. Upon entering the room it was a king with a couch. I went back down and told the front desk clerk I had been given the wrong room. He states that no queen rooms were available. I asked him when he thought he should let me know that before I went to the 4th floor. I said there are 3 of us and the room won’t accommodate us. He said one of us can sleep on the couch. I said “if I wanted a couch I would have booked that room”. He then asked me if I needed bedding. I said I guess I do. He handed me two sheets, two pillows and a large comforter (see picture). I could barely push buttons on the elevator. I will never stay at a Hampton Inn again. I do not recommend Hampton Inn. I am a Hilton Member and this process was unacceptable. The behavior of this person lacked and compassion in the service industry.
Stayed 1 night in Mar 2025

10/10 Excellent

Aneeta R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Need more breakfast options like yogurt, Limited supply of options available unfortunately
Stayed 6 nights in Mar 2025

2/10 Terrible

Cortney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Theresa

Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Memphis

Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Hope

Stayed 1 night in Mar 2025

8/10 Good

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Business traveller
This was the first time I've used Expedia to book anything and it was a mistake. I made the booking around 11am and received the normal confirmation emails from Expedia that my reservation was confirmed. When I arrived at the hotel at around 6, I was told that my booking was "one of the ones that was cancelled". From the clerk I gathered that a large party booked rooms, and then additional rooms were allowed to be booked on top of that. The clerk also explained that because I booked through Expedia they didn't have a phone number for me to notify me that this had happened. I place blame for this on both Expedia and the hotel management. Ensuring you don't book more rooms than you have is one of the most basic and important tasks of a hotel's management, and a failure there is significant both in the tremendous negative effect it has on customers and how simple it is to avoid. I understand that multiple booking platforms complicate this task, but using professional software proficiently is a common and expected task in 2025. Also, the hotel didn't have my phone number, but Expedia certainly had my email address, and it should have been available to hotel management so they could notify me of this mistake before I arrived at the front desk to check in. I chose this hotel for it's convenience to Baptist Hospital to visit a sick family member. This failure complicated that immensely. The clerk himself was professional and helpful, but no recompense was offered by the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lavonda, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was GREAT!!!

2/10 Terrible

Trinity

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ishea, was a great receptionist. She decorated the lobby for Valentine’s Day. Breakfast was delicious especially the sausage links. We felt safe, the security was visible at all times, late night and early morning. Conveniently located by the hospital. The manager was also very friendly and caring. I would recommend this hotel. Clean room, lobby, and grounds.
Stayed 1 night in Feb 2025

8/10 Good

DEVONNA

Stayed 1 night in Feb 2025

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick check in
Stayed 1 night in Jan 2025

8/10 Good

Curtis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Baptist hospitals
Stayed 1 night in Feb 2025

6/10 Okay

Oscar

Stayed 1 night in Jan 2025

2/10 Terrible

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not uniques in any way other than electronic dimming shades. Did not appreciate the fact that we could not access the facility from other than front door despite providing notice of same to staff who appeared to care less, while acknowledging that ADA needs were apparent in our party. In addition cable services as advertised were in fact limited in access. In addition we did not have any housekeeping services for our complete stay of four days and three nights. We’ve traveled extensively for years and this was the worst of the worst accommodations ever paid for. It was as though because we utilized Expedia that we were penalized.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lavonda, chicago

Stayed 3 nights in Feb 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service

Disappointing.

Checkin time was 3. With no one in line, I had to wait until 330 before they “had the room ready” Needed to kill a large spider that walked across our pillows
Stayed 1 night in Feb 2025