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Hampton Inn Memphis-Poplar

2.5 star property

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Photo gallery for Hampton Inn Memphis-Poplar

Exterior
Lobby
Outdoor pool
Lobby
King/non-smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
5320 Poplar Ave, Memphis, TN, 38119
  • Memphis Botanic Garden
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • University of Memphis
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Queen Bed, Non-Smoking, Roll In Shower

In-room safe, desk, iron/ironing board, free cots/infant beds

One Queen Bed, Non-Smoking, Roll In Shower

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King/non-smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

King/non-smoking

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Study Nonsmok

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed Study Nonsmok

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Queen/non-smoking

Queen/non-smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Queen/non-smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed (Study)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Study)

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Memphis-Poplar

Hotel in Memphis with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Hampton Inn Memphis-Poplar offers 124 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn Memphis-Poplar. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by car from Beale Street and 5 minutes from University of Memphis
  • Cats and dogs welcome for a fee
Hampton Inn Memphis-Poplar offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. The business-friendly Hampton Inn Memphis-Poplar also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Poplar
Hampton Inn Poplar Hotel
Hampton Inn Poplar Hotel Memphis
Hampton Inn Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis
Hampton Inn Poplar
Hampton Inn Memphis Poplar
Hampton Memphis Poplar Memphis
Hampton Inn Memphis-Poplar Hotel
Hampton Inn Memphis-Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis

Hampton Inn Memphis-Poplar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 86 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Sakshi

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
NA
Stayed 1 night in Apr 2025

8/10 Good

Manuel

Stayed 1 night in Apr 2025

6/10 Okay

Manuel

Business traveller

Reservación incompleta

Mi reservación personal fue confirmada por hoteles, pero no había ningún registro a mi nombre en el hotel. Alquile cinco habitaciones y sólo la mía no estaba registrada. Afortunadamente, el hotel tenía una habitación disponible y la tomé por separado.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton should be ashamed to claim this dump ...

Beware! Avoid this Hampton Inn by Hilton property at all possible costs! There is not one thing accommodating about this property, especially the hospitality. Most importantly the rooms may look clean and neat but don't be fooled. My room was honestly the size of a small walk-in closet with a wall mounted post to hang barely a few shirts. I actualy had to turn sideways to get between the TV stand and bed. The mattress was weak and leaned to one side, and all four of the pillows were flimsy and deflated. Terrible night's sleep. The two shelves in the bathroom which hold the one towel each were dusty and dirty. Zero water pressure, with just a few moments of hot water. The in-room coffee machine for lack of a better term didn't work. As I said, not one thing about this room made my stay enjoyable. When I first entered the room and saw how small it was (for $200 a night) I immediately went downstairs to the desk and asked if anything could be done. The attendant, Damon, when he noticed it was booked through Hotels.com [while I am still a Hilton Honors member] was both rude and passive about doing anything to resolve the issue. Basically telling me I was SOL, and because I had booked through a third party that even a refund wasn't possible. Upon returning to the room I called Hotels.com who, after a 20 minute phone call, told me that the property told them that again I was out of luck and even if I went to another hotel or checked out early they were not refunding the balance.
Tiny rooms
What they call a place to hang your stuff
Couldn't fit more than a few shirts
Flimsy bedding
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruthie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was friendly and fun. Needs more parking spaces.
Stayed 1 night in Apr 2025

10/10 Excellent

yeshwanth

Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Stayed 2 nights in Mar 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good stay. Lots of electrical issues causing elevators to be down for a couple of days. Poor lighting in the stairwell. Had to use phone flashlight. Problems with internet due to electrical problems. I'm sure this was out of their control and the staff was nice, but I was never notified or updated about the issue/inconvenience. It was just never acknowledged, not even at checkout. Not a bad hotel, just weird circumstances.
Stayed 3 nights in Mar 2025

10/10 Excellent

Theresa

Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Stayed 2 nights in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort

Poplar at hotel

Was an overnight stay for a wedding. We always get a handicapped room thru hotels.com…. Even tho we don’t need that. Room was a little small but adequate for our needs
Stayed 1 night in Mar 2025

6/10 Okay

Jenny

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff spoke and was very nice! Attentive to our need(s). Arraya at the front desk was very sweet and made everything a breeze.
Stayed 3 nights in Mar 2025

8/10 Good

Karanja

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable but paid twice

I thoroughly enjoyed my stay. However I was informed by the hotel that I had paid for the stay twice. I am hoping to have a refund.
Stayed 1 night in Mar 2025

8/10 Good

Makayla

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice other than having an incredibly small room for a king bed.
Stayed 1 night in Feb 2025

8/10 Good

Joed

Business traveller
Staff could do better.
Stayed 1 night in Nov 2024

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation Spot

Our favorite staycation spot!!! Everything is wonderful!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025