The Palms Inn & Suites

3.0 star property

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Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Creator video
Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪19 min walk‬
  • Place, Kendall Soccer Park
    ‪4 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(157 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

The Palms Inn & Suites

Along with an outdoor pool, this smoke-free hotel has a fitness centre and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
The Palms Inn & Suites offers 97 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the free breakfast at The Palms Inn & Suites. During your stay, you'll be connected to a shopping centre and close to Dadeland Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • 12 minutes by car from Dolphin Mall and 8 minutes from Dadeland Mall
The Palms Inn & Suites offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A library, a vending machine, and multilingual staff are also featured at the business-friendly The Palms Inn & Suites. Free self parking is available.

This 3-star Miami hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1188 out of 1979 reviews
Rating 8 - Good. 458 out of 1979 reviews
Rating 6 - Okay. 208 out of 1979 reviews
Rating 4 - Poor. 49 out of 1979 reviews
Rating 2 - Terrible. 76 out of 1979 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Marvin

Business traveller
Disliked: Cleanliness, staff & service, amenities
Arrived but hot water didn't work. I informed the front desk. They were aware..I asked why they didn't tell me when I checked in. To tired to go find another. Got to lay down on the bed and the pillows smelled like dog had peed on them. NEVER GOING TO USE THIS HOTEL AGAIN.
Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Clean room and walking distance from shops and restaurants.
Stayed 1 night in Jan 2026

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with spacious suites in a great location with shopping and restaurants an easy walk. A disappointment was the breakfast! Our first morning we offered cold boiled eggs and minced cold ham.. some cheese slices that looked like Kraft artificial cheese. Some fruit cocktail , toast and bagels . We wouldn’t be so disappointed if we hadn’t read reviews about an excellent breakfast or we wouldn’t have paid the extra for breakfast. So many hotels now have waffle makers or pancake makers and nice baking it sets the standard High . We would stay again based on the location but wouldn’t pay for breakfast .
Stayed 2 nights in Jan 2026

2/10 Terrible

Christie

Stayed 3 nights in Jan 2026

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Clean room and staff was extremely nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
I had kind of a terrible trip and I booked this hotel and 20 minutes later after I drove to them they had the room early as I desperately needed to lay down. I will always remember the hospitality. Thank you again!
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Stayed 1 night in Jan 2026

10/10 Excellent

Navin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the room, the staff
Stayed 1 night in Jan 2026

6/10 Okay

Kristen

Bathroom shower old and low pressure.
Stayed 2 nights in Jan 2026

10/10 Excellent

Renaldo, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very very clean, comfortable bed and pillows. Staff very friendly and professional.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joyce

Stayed 1 night in Jan 2026

6/10 Okay

nicholas

Travelled with family
Disliked: Property conditions & facilities
Dropped a few notches since it was a Country Inn & Suites. Same facility but new owner. I saw only 2 baggage carts, so good luck getting one. Tiny TV. Poor water pressure. Hallway doors to exterior controlled by badge access are now unlocked 24/7 due to poor seating of door into hinges. Both ends of the hallway. Not maintained. So anyone off the street can enter the hotel without passing the front desk and camera. I didn't try the complimentary powdered eggs--I mean breakfast--so really can't comment on that, but coffee from the Bold Carafe was pretty good.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ava

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and our room was fresh and clean. The bed slept great!
Stayed 1 night in Jan 2026

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, amenities
Excelente. Very nice place, and the staff excellent
Stayed 4 nights in Jan 2026

8/10 Good

Rajasekar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good stay. Break fast could be better.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Orlando

Liked: Cleanliness
Ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was nice. The area was beautiful.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk team is accommodating, remembers preferences and is just very warm and friendly. A great place for a short stay. Clean and quiet if you don’t need major amenities
Stayed 1 night in Jan 2026

8/10 Good

Douglas, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay a little longer next time to be able to enjoy the area
Stayed 1 night in Jan 2026

10/10 Excellent

Zilerac

Stayed 1 night in Jan 2026

8/10 Good

Katarzyna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stat. Room was clean, staff was helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Alberto

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with decent breakfast. great views and plenty of restaurants and stores within walking distance
Stayed 1 night in Jan 2026