2/10 Terrible
Nidhi
Travelled with family and small children
1 Mar 2025
On the first day of our stay, we encountered the following issues:
One of the stoves in the room was not working.
The toilet's water flushing system was not functioning properly.
We promptly reported the issue with the stove to the front desk, and your maintenance team responded quickly to replace it (thank you for resolving this). However, the issue with the toilet flushing system remained unresolved.
On the second day, we raised another request regarding the toilet. Although the maintenance team visited again, unfortunately, the problem persisted, and the flushing system was still not fixed. Additionally, when housekeeping came for the room cleaning service, we noticed that the utensils were not cleaned and left in the sink, which was an unexpected oversight.
While we appreciate the responsiveness of your staff, these unresolved issues caused some inconvenience during our stay.
Nidhi
Stayed 5 nights in Feb 2025