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Uptown Palace

4.0 star property
VIP Access

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Photo gallery for Uptown Palace

Presidential Suite (Duomo view) | View from room
Suite (Duomo view) | View from room
Front of property
Suite (Duomo view) | Living area | 32-inch flat-screen TV with satellite channels, TV, first-run films
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Via Santa Sofia N.10, Milan, MI, 20122
  • Place, Piazza del Duomo
    ‪8 min walk‬
  • Place, Cathedral of Milan
    ‪8 min walk‬
  • Place, Galleria Vittorio Emanuele II
    ‪11 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪54 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

8.8 out of 10
Excellent
(43 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Premium bedding, down duvets, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

9.0 out of 10
Wonderful
(22 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Duomo view)

Suite (Duomo view) | Premium bedding, down duvets, minibar, in-room safe

Suite (Duomo view)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room Single Use

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room Single Use

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Presidential Suite (Duomo view)

Presidential Suite (Duomo view) | View from room

Presidential Suite (Duomo view)

  • 101 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

  • Sleeps 2

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

  • Sleeps 2

View all photos for Presidential Suite With Duomo View

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite With Duomo View

  • Sleeps 4

View all photos for Executive Suite with Duomo View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite with Duomo View

  • Sleeps 4

View all photos for Classic Single Room

Premium bedding, down duvets, minibar, in-room safe

Classic Single Room

  • Sleeps 1

View all photos for Deluxe King Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • Sleeps 3

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About this property

Uptown Palace

Hotel with a restaurant, 10-minute walk to Piazza del Duomo
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Uptown Palace offers 165 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Uptown Palace. During your stay, you're just a quick walk from Piazza del Duomo. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Up Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Piazza del Duomo and Cathedral of Milan
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 5 meeting rooms, and limo/town car service.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Uptown Palace. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Up Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 23 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Up Restaurant

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 140 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 23 per night (2625 ft away)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Uptown Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 015416-ALB-00421, IT015146A1DREVIGX3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Uptown Palace
Uptown Palace Hotel
Uptown Palace Hotel Milan
Uptown Palace Milan
Uptown Palace Hotel
Uptown Palace Milan
Uptown Palace Hotel Milan

Reviews

Uptown Palace Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 599 out of 1004 reviews
Rating 8 - Good. 214 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is near many attractions and is very clean and quiet. Has a great restaurant with good views.
Stayed 3 nights in Sep 2025

10/10 Excellent

Evelyn, orlando

Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Liked: Property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Haytham

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central.. clean and highly recommended.. just need to find a parking solution for those who come with a car
Stayed 2 nights in Sep 2025

10/10 Excellent

Dana

Stayed 2 nights in Aug 2025

10/10 Excellent

Maoj

Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

faraira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good servive
Stayed 3 nights in Aug 2025

8/10 Good

Catherine B

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable nice hotel. Very close to Metro and to the main attraction.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

Paid in cash for room service, was then charged at reception as there was no evidence of waiters accepting my cash
Stayed 1 night in Aug 2025

10/10 Excellent

olena

Stayed 1 night in Aug 2025

2/10 Terrible

BETTY

Liked: Cleanliness
Disliked: Staff & service
Front desk staff is rude, abrupt and very unfriendly. They seemed bothered when we asked simple questions. Upon check out I was over charged the city tax, unfortunately I did not check my statement until I was at the train station. Ask for your receipt, they don’t automatically give it to you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

8/10 Good

Abechi

Stayed 2 nights in Aug 2025

10/10 Excellent

Saman

Stayed 1 night in Aug 2025

6/10 Okay

Melina

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist upon arrival changed our rooms for no reason, or perhaps I wasn’t dressed to the 9’s!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Arpine

Travelled with family
Liked: Cleanliness
I was a Gold VIP customer however was not great as. The cleaning crew was bad you have to beg for a towel. 2 days in a row i was notifying that we are 3 people and the cleaning crew only put 2 towels . We wont be staying at this hotel next time. The area was close location but it was a major construction project going.
Stayed 4 nights in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 3 nights in Aug 2025

8/10 Good

Zara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to main touristic destinations. Reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to all the sites.
Stayed 3 nights in Aug 2025

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a great location within walking distance to everywhere. The only downside would be the shower, extremely difficult to get into with a really high bathtub, with no safety bars, so basically a death trap if you are not extremely carefull. Other than that really good place
Stayed 1 night in Aug 2025

8/10 Good

Safilly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025