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SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Mt Pleasant

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi
Exterior
Lobby
Restaurant
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Titus Regional Medical Center
    ‪5 min walk‬
  • Mount Pleasant Civic Center
    ‪7 min walk‬
  • Shadow Lakes Golf Course
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Hair dryer, towels

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

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4.1 out of 5, Very good, 1,009 reviews
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About this property

SureStay Hotel by Best Western Mt Pleasant

Hotel in Mount Pleasant with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at SureStay Hotel by Best Western Mt Pleasant, you're just a quick walk from Titus Regional Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Titus Regional Medical Center and 4 minutes on foot from Mount Pleasant Civic Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Mt Pleasant offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Mt Pleasant. Self parking is free.

Smoking is allowed in designated areas at this Mount Pleasant hotel.

Guests are served a free full breakfast.
Luigis Italian Restauran – This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 630 reviews
Rating 8 - Good. 199 out of 630 reviews
Rating 6 - Okay. 112 out of 630 reviews
Rating 4 - Poor. 65 out of 630 reviews
Rating 2 - Terrible. 66 out of 630 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Mt Pleasant was not part of my trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and staff was nice
Stayed 1 night in May 2025

6/10 Okay

Michelle, Frankston

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All on me I booked here with Expedia, and this whole month has been crazy, hit by tornado at home three totalled vehicles tree on house, trees down everywhere property just destroyed, and then husband loses wallet right after all that, had to cancel cards reorder cards place holds on stuff you name this month brought it, but anyway I booked here late at night thought it was for Arkansas, once I put in maps realized I was way off. We stopped in and asked about cancelation, they only charged me half and young up front was very helpful and kind and went above and beyond trying to help me, said I sis have to contact Expedia though regarding the refund amount of 45.so I got on phone and oh my gosh I thought I would never contact anyone with expwdia, but finally 35 minutes after Ai talking I did, meillani I think was her name and she was very helpful, she even called and tried to get me full refund even though we already tried that and I was happy with half of it. She apologized she couldn't do more, but I thanked her for all her help. She assured me my refund would be for the 45.00 nothing less. I thanked hotel clerk also. Who contended with my moody husband and apologized to me for it, I said no honey I'm sorry cuz it's not your fault I did this and hw should act better. Anyway worst part of this is that it was one more thing to my month, and having hardest time reaching anyone with Expedia they really need to fix that.
Stayed 1 night in May 2025

4/10 Poor

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No god
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Ok
Stayed 1 night in May 2025

10/10 Excellent

Markeia

Disliked: Staff & service, amenities
Its ok
Stayed 1 night in Mar 2025

8/10 Good

Amar

Stayed 1 night in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Bed was comfortable and hotel was clean and quiet. Loved it.
Stayed 1 night in May 2025

8/10 Good

Jamey

Stayed 1 night in May 2025

6/10 Okay

Sheila, Cypress

Liked: Staff & service
The staff was absolutely fantastic! While this property is a bit older, it could definitely benefit from a remodel and updated furnishings.
Stayed 1 night in Apr 2025

10/10 Excellent

Chelesta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk personnel was good. I walked in in to check in and was greeted right away. She gave a few options to get to our room. When we needed more towels we go them in a good timely manner. Breakfast was good as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tristan

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We were catfished by the Pictures

The pictures definitely look different than where you actually stay. Supposedly a non smoking room but reeked of smoke. We went down for their breakfast but the only thing we could find was orange juice and not a single employee anywhere to be found. This place is a dump!
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

This location is quiet, I was allowed to check in 30 minutes early. The room was clean, tv and wifi both worked well. Check out was quick and easy. Several fast food places are within walking distance. I would definitely stay at this location again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin, Livingston

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice and explained everything vey well.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce clean rooms.
Stayed 1 night in Mar 2025

2/10 Terrible

james

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike the fact it was dirty, wouldn't give you more than 2 extra towels even though they only had one towel with a stain on it in the room when checking in and we are a family of 5 so 3 towels weren't enough, the room had a horrible smell and something in the room was making us itchy, the couch was dirty with stains and the floor was unsafe and uneven and felt like we were going to fall thru. Our whole family couldn't even sleep and we ended up leaving.
Stayed 1 night in Mar 2025

10/10 Excellent

Monique

Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
N-a
Stayed 1 night in Feb 2025

8/10 Good

Quentin, Pea Ridge

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Darrell

It was a bit dated, mostly clean. Ok for the price paid.
Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl, ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt stay here. My husband and his crew did.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was less than continental, but the rooms were very recently remodeled, so it was a clean quiet stay
Stayed 1 night in Sep 2024

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