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SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Mt Pleasant

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Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi
Restaurant
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Place, Titus Regional Medical Center
    ‪3 min walk‬
  • Place, Mount Pleasant Civic Center
    ‪5 min walk‬
  • Place, Modern Western Museum
    ‪1 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bathroom | Hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Bathroom | Hair dryer, towels

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, cots/infant beds, free WiFi

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Hair dryer, towels

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room - Smoking

Living area | 32-inch flat-screen TV with cable channels, TV, pay films

King Room - Smoking

  • Sleeps 2

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About this property

SureStay Hotel by Best Western Mt Pleasant

An outdoor pool, a 24-hour fitness centre and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at SureStay Hotel by Best Western Mt Pleasant, you're just a quick walk from Titus Regional Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Titus Regional Medical Center and 4 minutes on foot from Mount Pleasant Civic Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Mt Pleasant offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Mt Pleasant. Self parking is free.

Smoking is allowed in designated areas at this Mount Pleasant hotel.

Guests are served a free full breakfast.
Luigis Italian Restauran – This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 203 out of 672 reviews
Rating 8 - Good. 205 out of 672 reviews
Rating 6 - Okay. 122 out of 672 reviews
Rating 4 - Poor. 69 out of 672 reviews
Rating 2 - Terrible. 73 out of 672 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Nick

Stayed 1 night in Dec 2025

6/10 Okay

Ellen

Travelled with family
Liked: Amenities
Found bug on the floor, not a roach though. Beds were clean and comfy. Not enough towels or wash cloths. Overall, okay
Stayed 1 night in Jan 2026

10/10 Excellent

Julian, Harlingen

Stayed 1 night in Dec 2025

4/10 Poor

Maria

Stayed 1 night in Dec 2025

10/10 Excellent

Isaiah

Stayed 1 night in Dec 2025

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness, amenities
Check-in took over 30 minutes, and there was only one person ahead of me. They had big problems with their room, and the front desk staff connected them to some off-site management person. While they were on the phone for 15 minutes, they could have easily checked me in, but did nothing. Then as the customer with the gripes finished her call, she decided to turn around to me and tell me all about it, at which point the girl at the front desk began to assist a lady who had walked in behind me, rather than calling me up to be served. Totally inappropriate and inconsiderate! There is a definite need for more training and customer service here.
Stayed 1 night in Nov 2025

6/10 Okay

emilio

Travelled with family and small children
Liked: Cleanliness, amenities
Weekend staff was great week day staff was a bit rude access door leading to pool/laundry room was not functional don't think I'll put my family thru that again no thanks
Stayed 1 night in Oct 2025

8/10 Good

richard

Disliked: Amenities
Room was good, staff fine
Stayed 1 night in Oct 2025

6/10 Okay

John

No cooked egg options with breakfast other than hard boiled.
Stayed 1 night in Nov 2025

2/10 Terrible

Wanda G

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Place really stinked!! In the office stinked in the hallways going to my room smelled of death!! Rooms didn’t have numbers so after walking around for 20 min trying to find my room I had to go back and find the staff. It was around very weird feeling and stabled so bad everywhere
Stayed 1 night in Nov 2025

6/10 Okay

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

francisco

Stayed 1 night in Oct 2025

2/10 Terrible

Karolyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in a sketchy area. It is an old motel. We went into the first room given to us and there was a large cockroach on the wall. (I wanted to leave this place and go elsewhere, but I could not reach anyone with Expedia customer service to cancel this reservation.)The 2nd room was ok, but I didn't feel good about the place. There was no breakfast even though it has that on the website. I do not recommend staying here. For a Best Western property, it was a big disappointment.
Stayed 1 night in Oct 2025

4/10 Poor

Wendy

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Musty room, had mold on bathroom ceiling, urin all over the toilet, dead crickets and cockroachs all over the room. If you dont get breakfast before 8:00am its gone and it isn't much of a breakfast, bare minimum I asked if they had yogurt she said yes and only brought 2 out to put in the fridge when this was at 7:15, very cheap dirty rooms
Urine all over toilet
Stayed 3 nights in Oct 2025

6/10 Okay

Shea

Stayed 1 night in Sep 2025

10/10 Excellent

victor

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect! Clean and pet friendly! Mya my fur baby loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the bed was comfortable, and the shower water pressure and temperature was great. Convenient location off the highway with minimal roadway noise. I will stay again when I'm in the area.
Stayed 1 night in Aug 2025

2/10 Terrible

J. Isaac

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom door look as if it hadn't been cleaned before. Roach came out of no where in the bathroom. Toilet was leaking water from somewhere on the back, it wobbled. The bed was as if a huge person was sleeping in-between my wife and I we kept ending up in the middle because of it. Now we both have back issues from this stay. Lower back, both of us, soreness. Coffee pot look like it was never cleaned from the dust on it. (Did not attempt to use) Iron was sticky from something. Microwave buttons didn't work properly. No tissue in the tissue dispenser. The front door looked cracked open at the trim. The gym was not clean for use so I did not attempt to workout. I do not recommend this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been there many times there always very welcoming and helpful great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Aug 2025

10/10 Excellent

vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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