Fatima Hotel

3.5 star property

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Photo gallery for Fatima Hotel

Front of property
Reception
Courtyard
Family Apartment | 1 bedroom, in-room safe, desk, iron/ironing board
Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
80 Ruhengeri, Muhoza, NORTHERN PROVINCE, 0250
  • Place, Volcanoes National Park
  • Place, Cathedral of Ruhengeri
    ‪3 min drive‬
  • Place, Shyira Diocese Cathedral
    ‪4 min drive‬
  • Airport, Goma (GOM)
    ‪74 min drive‬

Room options

Standard Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room

  • 144 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 Double Bed, Accessible, Pool View

  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Apartment

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

Standard Single Room, 1 Single Bed

  • 36 sq m
  • Sleeps 1
  • 1 Single Bed

Presidential Suite

  • 198 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

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About this property

Fatima Hotel

Family-friendly hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
Fatima Hotel offers 65 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Fatima Spa has 5 treatment rooms. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.
During your stay at Fatima Hotel, you'll be close to Cathedral of Ruhengeri. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, massages or body scrubs at Fatima Spa
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 3-minute drive from Musanze Modern Market and a few minutes from Cathedral of Ruhengeri
  • Airport, bus station shuttle and local-area shuttle service available for a fee
  • Pets welcome for a fee
Fatima Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the family-friendly Fatima Hotel. An area shuttle within 1 kilometres and an airport shuttle (available 24 hours) are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Muhoza hotel.

Guests are served a free English breakfast daily from 6 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves lunch and dinner.
On-site venue No. 2 – This restaurant only serves breakfast.
On-site venue No. 3 – This restaurant specialises in international cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 1 kilometres
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free English breakfast available daily 6 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive key retrieval information
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 30 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • COVID-19 testing fee (antigen/rapid screening): USD 5 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Pet fee: USD 30 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Fatima Hotel offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fatima Hotel Ruhengeri
Fatima Ruhengeri
Fatima Hotel Hotel
Fatima Hotel Muhoza
Fatima Hotel Hotel Muhoza