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La Palma au Lac

4.0 star property

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Photo gallery for La Palma au Lac

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Daily buffet breakfast for a fee
Terrace/patio
View from property
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Viale Verbano 29, Muralto, Locarno, 6602
  • Place, Casino Locarno
    ‪8 min walk‬
  • Place, Old Town
    ‪10 min walk‬
  • Place, Piazza Grande
    ‪11 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Lake View

Superior Double Room, Lake View | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 18 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Single Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Single Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Double Room, Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Double Room, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room, Lake View

Classic Double Room, Lake View | Minibar, in-room safe, desk, blackout curtains

Classic Double Room, Lake View

9.2 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, blackout curtains

Suite, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment With Lake View

Minibar, in-room safe, desk, blackout curtains

Family Apartment With Lake View

  • Sleeps 5
  • Free Wi-Fi

View all photos for Family Apartment, Lake View

Family Apartment, Lake View | Minibar, in-room safe, desk, blackout curtains

Family Apartment, Lake View

  • Lake view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, Lake View

Executive Room, Lake View | Minibar, in-room safe, desk, blackout curtains

Executive Room, Lake View

  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room

Minibar, in-room safe, desk, blackout curtains

Economy Room

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Family Room, Mountain View

Superior Family Room, Mountain View | Minibar, in-room safe, desk, blackout curtains

Superior Family Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Single Room, Lake View

A modern hotel room with a large bed, built-in wardrobe, and a mirror.

Classic Single Room, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Single Room with Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Single Room with Mountain View

  • Sleeps 1
  • Free Wi-Fi

View all photos for Classic Double Room with Mountain View

Minibar, in-room safe, desk, blackout curtains

Classic Double Room with Mountain View

  • Sleeps 2
  • Free Wi-Fi

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About this property

La Palma au Lac

Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a hot tub are on-site. Bathrooms are shared and change of towels is available on request.
La Palma au Lac offers 68 accommodations with minibars and espresso makers. 32-inch flat-screen televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Muralto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Palm Leaf Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at La Palma au Lac. During your stay, you're just a quick walk from Giardini Pubblici. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to manicures and pedicures, facials or massages at Palm Leaf Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by foot from Piazza Grande and a 5-minute drive from Madonna del Sasso
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
La Palma au Lac offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A fitness centre, spa services, and a terrace are also featured at the business-friendly La Palma au Lac. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Muralto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
La Palma au Lac has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CHF 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shared bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Uncovered self-parking fee: CHF 25 per day
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ramada Hotel Palma au Lac Locarno Muralto
Ramada Palma au Lac Locarno Muralto
Ramada Hotel Palma au Lac Locarno
Ramada Palma au Lac Locarno
Palma au Lac Muralto
La Palma au Lac Hotel
La Palma au Lac Muralto
La Palma au Lac Hotel Muralto

La Palma au Lac Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 429 reviews
Rating 8 - Good. 140 out of 429 reviews
Rating 6 - Okay. 19 out of 429 reviews
Rating 4 - Poor. 1 out of 429 reviews
Rating 2 - Terrible. 1 out of 429 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with beautiful views
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot, great breakfast, very clean and comfortable. The AC was a bonus!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding at this hotel. Wonderful staff, amazing views, great location, well appointed rooms, and the breakfast was excellent!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent and the view was the best.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel appears to be recently renovated and is in very good condition. It's very clean, and the staff are friendly and helpful. We truly enjoyed our stay and wished we could have remained another night.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to the lake and amenities such as shopping and restaurants
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, lakefront hotel, and we had a wonderfully spacious room. The staff were all exceptional and the breakfast buffet was fantastic!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at and 2nd Spa hotel. Staff was friendly and helpful. Amenities was great, especially the spa areas and massage.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Arthur w

Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. My family loved everything about this place. The view was amazing, the location is amazing, the staff were amazing. Everything about this stay was amazing.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the sea. Service response/responsibility might be improved outside (cubes out of service?!)
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good breakfast. Room had direct access to spa terrace which was great.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good.

The hotel was dated and had a slight stuffy smell to it but everything in the room was clean and the air conditioning worked so well coming from a prior place where it did not work much at all. The breakfast buffet was great. Enjoyed every morning. Loved having espresso in the room, two cups for each of us. Close to the train station. Never saw the hot tubs that are shown, looked everywhere.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Brittney

Liked: Cleanliness, property conditions & facilities, room comfort

Just ok

Pros: clean, great location and view from the balcony. Front desk ladies very nice. Cons: I believe they did surge pricing (there was some sort of festival in town). So I was expecting a $750/night room like I paid for but it was far from it. I would have given 5 stars if it was $300-400/night but the service isn’t indicative of the price we paid. The manager was rude, and they don’t actually have parking (it’s based on if they have room that day but zero advance warning we needed to arrive super early to get a spot) so you just drive in circles til you find public parking. Wasn’t bad, wasn’t great.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just stay here

This hotel exudes a pleasant vibe. It looks nice, and it is nice. The people are nice, especially the reception. They upgraded us. It’s just one of those hotels that’s just perfectly nice. It has all the amenities that pre pandemic hotels used to have. Shampoos, conditioners, body cream oh la la. My wife would probably add that although there is a lot of counter space it was a little bit dark. I would like to add that I looked good in the mirror and the shower was refreshing and powerful. There is reasonably priced parking (14CHF) that’s easy to reach behind the building. Nice. Our room offered a stunning view and the free breakfast buffet was also…very very nice.
View from the superior room
Also the superior room view, nice
Also the superior room but at night, super nice 👍
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to express my deepest appreciation for the outstanding experience I had during my recent stay at your hotel. I cannot emphasize enough how impressed I was with the exceptional level of service provided by your staff. The reception staff were absolutely phenomenal, going above and beyond to ensure that my check-in was seamless and stress-free. Their welcoming demeanour and willingness to assist with any and all inquiries was greatly appreciated, and truly set the tone for a wonderful stay. I must also commend the breakfast staff for their attentive service and delightful personalities. They consistently went out of their way to ensure that I was well taken care of, and their kind gestures did not go unnoticed. The rooms were nothing short of magnificent. The cleanliness was impeccable, and the view of Lake Locarno from my balcony was simply breathtaking. I felt as though I was living in a dream world throughout my entire stay, and I cannot thank your team enough for making it such a memorable experience. In conclusion, I would highly recommend Hotel La Palma Au Lac to anyone looking for a luxurious and memorable stay in Locarno. Thank you again for your exceptional hospitality, and I look forward to returning to your hotel in the near future. Warmest regards, Ahmad Al Ali
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service
Das Frühstück war Fisch und vielfältig
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragendes Frühstücksbuffet
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente hotel, grande disponibilità e ottima posizione. Ci tornerò .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Agnes

Liked: Amenities
Es hat uns sehr gut gefallen
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Esther

Liked: Staff & service, amenities
Wir waren für 2 Nächte im Hotel . wir sind wiederholungs Täter 😊 !! super schönes Zimmer mit wunderbaren bequemen Betten und top Aussicht. ein traumhaftes Frühstück mit Top Auswahl. sind überaus zufrieden und sehr gerne wieder. Einzig der Jaccusi war für unsere Verhältnisse zu warm.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, property conditions & facilities
Sehr schönes Zimmer mit grossem Badezimmer und toller Aussicht
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
fantastico
Stayed 1 night in Jul 2025

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