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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property

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Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

Aerial view
Lobby sitting area
View from property
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
PO Box 1998, Muscat, 114
  • Place, Al-Bustan Palace
    ‪1 min walk‬
  • Place, Al-Bustan Roundabout
    ‪11 min walk‬
  • Place, Muttrah Souq
    ‪14 min drive‬
  • Airport, Muscat (MCT-Muscat Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Sea View

  • 80 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Mountain View

  • 80 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View | Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Balcony, Resort View

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Sea View (Balcony)

Presidential Suite, 2 Bedrooms, Sea View (Balcony) | Living room | 55-inch LCD TV with cable channels

Presidential Suite, 2 Bedrooms, Sea View (Balcony)

  • 300 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Presidential Suite, 2 Bedrooms, Mountain View

  • 300 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Balcony, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 2 Single Beds, Balcony, Mountain View

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 2 Single Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

5 outdoor pools, pool umbrellas, pool loungers

Deluxe Room, 2 Single Beds, Balcony, Garden View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Ground Floor

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Ground Floor

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Balcony, Sea View

  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Family Room, 1 King Bed

  • Sleeps 6
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 1 King Bed

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About this property

Al Bustan Palace, a Ritz-Carlton Hotel

Luxury resort on the beach, with 5 outdoor pools
Catch some rays on Al Bustan Palace, a Ritz-Carlton Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Al Bustan Palace, a Ritz-Carlton Hotel offers 250 accommodations with minibars and a safe. Rooms open to balconies. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and 4 outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Al Bustan Palace, a Ritz-Carlton Hotel. During your stay, you're just a quick walk from Al-Bustan Palace. You'll find features such as free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Al Khiran Terrace, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with massages, facials or body treatments at Al Bustan Palace Spa by The Ritz-Carlton
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a gym
  • Steps from Al-Bustan Palace and 9 minutes on foot from Al-Bustan Roundabout
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Al Bustan Palace, a Ritz-Carlton Hotel, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Muscat resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Al Khiran Terrace – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
China Mood – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required.
Beach Pavilion Restaurant – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: OMR 16.27 for adults and OMR 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Khiran Terrace
  • Beach Pavilion Restaurant
  • China Mood

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,138 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 16.27 for adults and from OMR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 308 out of 406 reviews
Rating 8 - Good. 69 out of 406 reviews
Rating 6 - Okay. 17 out of 406 reviews
Rating 4 - Poor. 9 out of 406 reviews
Rating 2 - Terrible. 3 out of 406 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for - in a great way. Al Bustan Palace is the best
Stayed 3 nights in Jul 2025

10/10 Excellent

Ahad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Nasrin

Stayed 2 nights in Jul 2025

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Al Bustan palace , and I couldn’t have been more pleased with the experience. From the moment I arrived, the staff was warm, welcoming, and incredibly helpful. The check-in process was smooth, and the room was clean, spacious, and tastefully decorated. Overall, it was a relaxing and enjoyable stay. I’d definitely come back and highly recommend it to anyone looking for comfort and excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Moein

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I’ve ever stayed at!
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facilities and location with an incredible beach and pool.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable
Stayed 1 night in Apr 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a fabulous 2 bed suite. The staff are amazing, so helpful. The restaurants produce high quality food. We’ve stayed in this hotel before and it is consistently a high quality experience. The downsides are low water pressure which meant showering takes a long time and the condition of the beach, lots of plastic debris and there was an algae bloom during our trip, completely out of anyone’s control of course, but the beach should be cleaned daily. The hotel should focus more on reducing the use of single use plastic water bottles, they use 1000’s a day and there are better, more cost effective options. . Oman is expensive to visit so travellers should be aware of the costs involved when planning their trip. We used to live here so were prepared.
Stayed 4 nights in Apr 2025

8/10 Good

Samir

Stayed 3 nights in Feb 2025

10/10 Excellent

charles

Stayed 1 night in Feb 2025

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best resort I've ever been to in my life.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mihails

Travelled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Mihails

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Indrek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness
amazing
Stayed 6 nights in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was divine, pool amenities & spa outstanding!
Stayed 3 nights in Jan 2025

8/10 Good

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time here but had a few issues. The good: First off, the hotel and grounds are stunning. Truly it’s out of a movie! The lobby is really breathtaking. The rooms were very clean and housekeeping was great. They provided a lot of bottled water which is so appreciated. The breakfast buffet was just fine-typical buffet in this area and the place you eat is beautiful. The pool bar had good food. Our issues were with the high cost of food and an event that led to having to make a noise complaint. It’s an RC hotel, so the price was perhaps to be expected but everything is SO high. And the night we stayed, a wedding began at 3 and blasted music right by our room until 10. Management did offer some compensation, which we appreciate, but only after complaining. Not sure what the other guests who also were paying hundreds a night did. The staff was pleasant but not friendly. Overall, I would recommend but maybe just one night to experience it.
Stayed 2 nights in Jan 2025

8/10 Good

Jahin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming. However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tino

Stayed 2 nights in Dec 2024

10/10 Excellent

Rajnish, Penn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

reefat

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon. Appreciated request for early check in. The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.
Stayed 3 nights in Nov 2024

8/10 Good

anoop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria Gertrude

Stayed 8 nights in Oct 2024