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Shoreline Inn & Conference Center, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Shoreline Inn & Conference Center, an Ascend Collection Hotel

Exterior
Front of property
Exterior
Lobby
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • Place, VanDyk Mortgage Convention Center
    ‪6 min walk‬
  • Place, Frauenthal Center for the Performing Arts
    ‪6 min walk‬
  • Place, Muskegon Museum of Art
    ‪10 min walk‬
  • Airport, Muskegon, MI (MKG-Muskegon County)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(59 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds Smoking policy Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, Multiple Beds Smoking policy Non-smoking

8.4 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Meeting facility
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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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About this property

Shoreline Inn & Conference Center, an Ascend Collection Hotel

Victorian hotel with 2 restaurants and 2 hot tubs
Along with 2 restaurants, this smoke-free hotel has a marina and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a 24-hour business centre. Change of towels is available on request
Shoreline Inn & Conference Center, an Ascend Collection Hotel offers 140 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Shoreline Inn & Conference Center, an Ascend Collection Hotel. During your stay, you're just a quick walk from VanDyk Mortgage Convention Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by The Lake House Waterfront, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts
Shoreline Inn & Conference Center, an Ascend Collection Hotel offers its guests a marina, 2 hot tubs, an indoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A seasonal outdoor pool, a library, and barbecue grills are also featured at the business-friendly Shoreline Inn & Conference Center, an Ascend Collection Hotel. Self parking is free.

This Victorian Muskegon hotel is smoke free.

The Lake House Waterfront – This beachfront restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Lake Effect Bistro – This beachfront bistro only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lake Effect Bistro – This beach coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Shoreline Inn & Conference Center, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and organized. Great service!
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Stayed 1 night in Oct 2025

6/10 Okay

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. I’ve stayed here 2 times now and will definitely come back. The only thing or really I have 2 complaints, one is the shower pressure. It sucks! And the second thing is, for the price of the hotel, there should be breakfast accommodations but there isn’t. Maybe you should consider it?
Stayed 2 nights in Oct 2025

4/10 Poor

David

Liked: Cleanliness
For the money, this should have been so much better. Started bad when I walked in and was in the lobby alone with zero ackowledgment from the person there. Finally went to the counter of zero personality where annoyance seemed to be plentiful. The room was fine but all the decor was old and outdated. The bed gets a 1/10. Everything about the bed was worn to unusability. The view out of the window was of 2 industrial areas, a couple of parking lots, and some water in the distance. Then you wake up are creeky and sore from the terrible mattress and go downstairs to get charged $10 for 2 cups of coffee. I paid too much for these accommodations to have to pay for mediocre coffee from a place trying to be something that it just isn’t. Be better off next time in a chain hotel. At least when they overcharge you, free coffee and breakfast is included.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and surrounding area!!!
Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice and quiet with.. To restaurants facing Lake Michigan
Stayed 2 nights in Sep 2025

8/10 Good

Joan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were very nice. Staff was outstanding. Condition of room was lovely. However, the A/C was obnoxious - when turning on and off the noise was too much. Didn't sleep a wink - honestly but needed the A/C on.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room with two restaurant choices, one in the hotel and another just outside called the Boathouse. The Boathouse was a great place to have dinner and drinks. The hotel also has a nice pool and hot tubs, as well as a store to get any forgotten necessities. Rooms are good size but they need some updating.
Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2025

8/10 Good

Joe

Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Travelled with family
Liked: Amenities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Vecelina

Liked: Cleanliness, amenities
The staff was super amazing and kind, they really treated me well. Thank you!!
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Roselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good food and drinks at the bar too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea, Westfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time visiting this hotel and it didn’t disappoint! We love the charm of Shoreline and really hope its character doesn’t go away with the upcoming renovations planned next year!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when in Muskegon. Friendly & helpful staff, views of Muskegon Lake & Marina, Lake House Restaurant just steps away. Downtown Muskegon, with restaurants & bars nearby. Not much shopping available. Grand Haven has more shops & boutiques, but it’s close enough for an afternoon of shopping.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 3 nights in Aug 2025

10/10 Excellent

Dagmara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay.
Stayed 3 nights in Aug 2025

6/10 Okay

james

No hot tub?

well it's never fun to show up and find out that the indoor pool and hot tubs are not available. I never would have reserved the room knowing this information. The Lady at the desk did not have a great attitude either. While alternatives for pool existed, not the case with the hot tub which is what we were looking forward to using. The place overall looks aged but we were ok with it.
Stayed 1 night in Aug 2025