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Residence Inn by Marriott Mystic Groton

Property class: 3

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Photo gallery for Residence Inn by Marriott Mystic Groton

Exterior
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby lounge
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
40 Whitehall Avenue, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪13 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪18 min walk‬
  • Place, Mystic Seaport
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.2 out of 10
Very good
(12 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(31 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

7.8 out of 10
Good
(17 reviews)
  • 68 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Place Mystic
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,204 reviews
The price is €130
includes taxes & fees
10 May - 11 May
Hyatt Place Mystic

About this property

Residence Inn by Marriott Mystic Groton

A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Residence Inn by Marriott Mystic Groton offers 128 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 24-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Mystic Groton. During your stay, you'll be within walking distance of Mystic Aquarium and Institute for Exploration. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from Mystic Aquarium and Institute for Exploration and a few minutes from Mystic Seaport
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 312 square feet (29 square metres) and includes conference space. A 24-hour fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Residence Inn by Marriott Mystic Groton. Free self parking is available.

This 3-star Mystic hotel is smoke free.

Guests are served a free buffet breakfast. The hotel hosts a free manager's reception on selected days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 312 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Mystic Residence Inn
Marriott Residence Inn Mystic
Mystic Marriott Residence Inn
Mystic Residence Inn
Residence Inn Marriott Groton Hotel
Residence Inn Marriott Groton Hotel Mystic
Residence Inn Marriott Mystic
Residence Inn Marriott Mystic Groton
Residence Inn Mystic
Residence Inn Mystic Marriott
Residence Inn Marriott Mystic Groton Aparthotel
Residence Inn Marriott Groton Aparthotel
Residence Inn Marriott Groton
Resince riott Mystic Groton
By Marriott Mystic Groton
Residence Inn by Marriott Mystic Groton Hotel
Residence Inn by Marriott Mystic Groton Mystic
Residence Inn by Marriott Mystic Groton Hotel Mystic

Residence Inn by Marriott Mystic Groton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 914 reviews
Rating 8 - Good. 269 out of 914 reviews
Rating 6 - Okay. 105 out of 914 reviews
Rating 4 - Poor. 66 out of 914 reviews
Rating 2 - Terrible. 53 out of 914 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

10/10 Excellent

Nathaniel

Stayed 1 night in Jan 2026

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin. We were in Building A, which was extremely difficult to find due to very poor lighting in the parking lot. Upon entering the building, it was immediately apparent how dirty it was. The bright green carpet throughout was heavily soiled, and the elevator carpet was dirty and ripped. Even the stairwells were unclean. This building should not be open to guests. The room itself was equally unacceptable. The carpets were stained, the sheets were stained, and the baseboards and walls were visibly dirty. The pull-out couch was horrific — I have never slept on anything so uncomfortable or unsanitary. The TV was also broke, no linens for the pull out couch. I contact front desk to ask for another room he told me they were sold out. I reached out to management to request a refund and they denied me because I booked through Expedia. I was very disappointed on how management. Handled the request. I will never stay at another Marriott hotel. Do not book this hotel!
Stayed 1 night in Dec 2025

4/10 Poor

Donna

Stayed 2 nights in Jan 2026

6/10 Okay

Christopher

Stayed 3 nights in Dec 2025

6/10 Okay

Christine

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff themselves were great, including the front desk and the ones managing the breakfast. Breakfast itself had some variety and a good selection of condiments. Though, it is a little cumbersome to have to walk to the other side of the room to get the hot water for the instant oatmeal. We appreciated the complimentary cookies and drinks in the lobby. Our main issue were with our rooms...I'm not sure if maybe it's because my communication said check-in was at 3 pm but perhaps it's 4 pm so we didn't get the best of rooms? But our rooms were cold and though there were 2 plug-in heaters, two of our children slept in the living room area and were cold at night. The lighting was poor in the living room area and over the desk in the bedroom. One of the trash cans wasn't lined and we found a couple of bugs in the pull-out couch bed.
Stayed 3 nights in Dec 2025

6/10 Okay

Shawn

Stayed 1 night in Dec 2025

4/10 Poor

Yuko

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old facility. No working fireplace, mold stains on the shower curtain. Towels are also old...
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff and amazingly spacious room. Hot water (on demandl though it was 20 degrees outside.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

Kasandra

Stayed 1 night in Dec 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Sophal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was outdated. The sofa was ripped. The bedsheet have stain.
Stayed 1 night in Dec 2025

6/10 Okay

Brett

Travelled with family
Liked: Staff & service
Disliked: Amenities
Booked a hotel night so kids could swim over winter break, only to show up and find out the pool has been closed for a couple weeks due to an issue. Annoyed that they do not post a warning about closed amenities. Front desk staff was nice enough to call a sister-hotel (12 mins away) to allow us to swim there. Not super convenient, but was a gesture that most others will offer.
Stayed 1 night in Dec 2025

2/10 Terrible

Miriam

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
The Pool was under construction - which was not clearly noted any fine print or website. I would have never booked here. The room I booked with "fire place " did not have a working fire place - although at check in when I clearly stated make sure we are out in a room that has one - as was reassured this would happen. Upon reaching out to management, I was told none of the fire places work .
Stayed 1 night in Dec 2025

4/10 Poor

Jennifer

Not up to par for a Residence Inn. Although the rooms were very spacious they needed updated furniture. When we walked in the couch. Cushions were ripped, torn and the table chairs were very worn with little leather left on them. It looked like I walked into a one-star hotel
Stayed 1 night in Dec 2025

8/10 Good

Jasha

Liked: Cleanliness, amenities
This hotel needs some refurbishing, although generally, except for the HVAC, it's a nice place at a reasonable rate. They have an excellent breakfast every morning, and the work out room is very nice too. The fireplace rooms were not available because they're not working. The first room I was assigned had no heat, and the outside temperatures were in the teens. They did move me to another room that had some heat. The next day I purchased a small space heater from the Ace Hardware store across the street, and with that the temperature was very nice for my two week stay.
Stayed 12 nights in Dec 2025

4/10 Poor

Judith

Disliked: Cleanliness, property conditions & facilities
The Marriott Residence Inn Mystic Groton is not up to the standard of a Marriott property. This location was old, outdated and the room was in poor condition. The bathroom had mold, the chairs at the table were old, deteriorated and ripped. An electric fireplace in the room did not work. Carpets in the room and facility are dirty and could use significant updates.
Stayed 1 night in Nov 2025

8/10 Good

Alexandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay at Residence Inn. Front Desk team was great with check in and check out. We were provided a list of various hot spots in the area which we were able to use while exploring Mystic. Only issue we dealt with was the HVAC system in the room did not work and not all the windows had screens in them when we opened them to air out the suite.
Stayed 4 nights in Nov 2025

8/10 Good

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities
Did not have a chance to enjoy the property, our schedule was too busy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katty

Travelled with family
Liked: Cleanliness
Great stay! Friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
The staff were awesome. The rooms were immaculate and clean. Would definitely recommend a stay at this establishment.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Thevstaff was friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
The staff was exceptionally nice and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nope

I made reservations a month in advance. They called me at 4:30 PM right before I arrived and said that there was a glitch and I had no reservation. They gave me a downgrade for a room. No kitchen, I had brought food to cook. Ruined my plans.and sent me two towns over to one of their subpar affiliates, the room had no kitchen, and the microwave didn’t even work. It was dirty. Service was terrible. It was a Springhill suites or something like that. I should have been given compensation above what I had asked for in the first place. But I got no compensation. I guess I was lucky to have any place to stay. Or that’s the way they think anyway.Not happy at all. I’ll be staying with Hilton from now on.
Stayed 2 nights in Oct 2025

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