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Shibu Hotel

4.0 star property

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Photo gallery for Shibu Hotel

Public bath
Property entrance
Lobby sitting area
Public bath
Public bath

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

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2173 Hirao, Yamanouchi, Nagano-ken, 381-0401
  • Place, Shibu
    ‪1 min walk‬
  • Place, Shibuyu Bridge
    ‪1 min walk‬
  • Place, Yudanaka Hot Spring
    ‪18 min walk‬

Room options

View all photos for Japanese Room - Room Only

Premium bedding, down duvets, free minibar, soundproofing

Japanese Room - Room Only

  • River view
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room - Half Board

Premium bedding, down duvets, free minibar, soundproofing

Japanese Style Room - Half Board

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, down duvets, free minibar, soundproofing

Basic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Superior Twin Room

  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Premium bedding, down duvets, free minibar, soundproofing

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Shibu Hotel

A restaurant, a hot tub and tour/ticket assistance are available at this ryokan. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, gift shops/newsstands, a front desk safe and free train station drop-off are on-site.
Shibu Hotel offers 20 accommodations with free minibar items and espresso makers. Beds feature down duvets and premium bedding. 26-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Yamanouchi ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Shibu Hotel. During your stay, you're just a quick walk from Shibuyu Bridge. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs
  • Steps from Shibu and 10 minutes by car from Maruike Ski Area
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Shibu Hotel offers its guests hot springs and a hot tub. A train station pick-up shuttle and A train station drop-off shuttle are free. Gift shops/newsstands, tour/ticket assistance, and a front desk safe are also featured at Shibu Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Yamanouchi ryokan.

On-site venue – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs
  • Hot tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot springs
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Soundproofed rooms
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 10:00 AM - 8:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests with dietary restrictions or food allergies should contact this property 3 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site.

Guests booked in Room Only rate plans who want to enjoy breakfast or dinner during their stay must contact the property at least 3 days in advance to order (surcharge).

Guests booked in Breakfast Included rate plans who want to enjoy lunch or dinner during their stay must contact the property at least 3 days in advance to order (surcharge).

Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Guests booked in Half Board rate plans who want to enjoy lunch during their stay must contact the property at least 3 days in advance to order (surcharge).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shibu Hotel offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Shibu Hotel

Shibu Hotel Yamanouchi

Shibu Yamanouchi

Shibu Hotel Japan/Yamanouchi-Machi, Nagano Prefecture

Shibu Hotel Ryokan

Shibu Hotel Yamanouchi

Shibu Hotel Ryokan Yamanouchi

Shibu Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 191 out of 224 reviews
Rating 8 - Good. 27 out of 224 reviews
Rating 6 - Okay. 6 out of 224 reviews
Rating 4 - Poor. 0 out of 224 reviews
Rating 2 - Terrible. 0 out of 224 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cody

Stayed 2 nights in Jan 2026

10/10 Excellent

Jonath

Stayed 4 nights in Jan 2026

10/10 Excellent

Nehemias

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Monica, Clearwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan exceeded all our expectations. The food was absolutely outstanding -beautifully presented and truly memorable. The service was impeccable, attentive, kind and genuinely welcoming. The staff went above and beyond to make us feel comfortable and cared for throughout our stay. Having a private onsen that we could reserve was the perfect touch. It was peaceful and relaxing.We truly enjoyed the authentic Ryokan experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
A great hotel in a beautiful location with incredibly kind, and attentive staff. The food here is outstandjng
Stayed 2 nights in Jan 2026

10/10 Excellent

Shihua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding facilities, outstanding service!
Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
This place was amazing! Extremely authentic feeling and the staff were extremely helpful. The food was also a great experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

William, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful.
Stayed 2 nights in Dec 2025

10/10 Excellent

ERIKA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay here! The food was amazing. The onsite Onsen (for hotel guests) was wonderful. The staff were kind and patient with my lack of Japanese language. I loved the snow monkeys at Jigokudani. The town has several small (delicious) bakeries and ramen lunch places. The whole visit was a delight.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities
Very warm and welcoming team, shuttle services are offered for pickup and drop off at Yudanaka station.l and also to Snow Monkey Park. The room is spacious and equipped with all the amenities. Free drinks offered in room and also in lobby. We booked breakfast and dinner which was such a sensory and delicious experience. I used the private outdoor onsen both days and really enjoyed the experience. All in all a healing 3 day 2 night vacation thanks to the hotel’s hospitality.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were wonderful as were the on site public and private indoor and outdoor baths.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondering hotel in lovely surroundings, Staff made us very welcome and comfortable, the Perfect end to our holiday. Would highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Miki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service with good foods.

The spa was not big but was clean and comfortable. All the staffs were so polite and gave us VIP treatment. The owner was very accommodating with our plans. I would highly recommend this hotel if you are in Shibu Onsen village.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Shibu Hotel was a memorable highlight of our trip. The staff were extremely helpful and provided us with boots and umbrellas after we told them we wanted to venture out into the rain to view the monkey park. Our dining experiences were equally as pleasant with the staff greeting us and explaining the menus to us in detail. The area around the hotel was quiet and peaceful as well. On top of that all, the private bath offered was the last relaxing piece of the puzzle we needed. Thank you to all the staff members present!
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and attentive, we got a great authentic experience with the dinner and breakfast addition. We would love to come back!
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey, Windlesham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us very welcome and the shuttle service was excellent. The dining at the hotel was a very special experience (our first). An excellent choice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen.
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to experience Japanese Onsens

Excellent service and delicious food. The hotel is clearly well run and cared for. The onsen baths in the hotel were the perfect temperature and the location ideal.
Stayed 2 nights in May 2025

8/10 Good

EIRINI

Liked: Cleanliness, staff & service
Off the beaten path… beautiful scenery and people
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could stand some renovation, but was nice overall and in a pretty location. The best part was the staff. They were very kind, considerate, helpful and accommodating. I appreciated them very much. And when I think back on my stay, that will be what I most distinctly remember.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our Ryoken experience. We stayed in the Japanese style room and had dinner and breakfast. Both exceeded our expectations. The meals were served in our own private room and were very elaborate and delicious. So many different dishes were included. The staff were very nice. The onsen experience was also very fun. Finally, they made it so convenient to visit the snow monkeys upon arrival. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional luxury Onsen experience in near Nagano

This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out.
First course in kaiseki dinner set
Front gardens of hotel
Lobby art in hotel
View from room
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.
Stayed 1 night in Apr 2025

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