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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Property amenity
Exterior
Interior entrance
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪7 min walk‬
  • Northwestern State University
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

7.2 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel with free breakfast, steps from Louisiana Sports Hall of Fame
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. During your stay, you're just a quick walk from Louisiana Sports Hall of Fame. Enjoy features like free self-parking, plus a gym and a bar.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Louisiana Sports Hall of Fame and Historic District Shopping
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Business amenities include a 24-hour business centre and 4 meeting rooms.

A fitness centre, a terrace, and a vending machine are also featured at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. Free self parking is available.

This Natchitoches hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Lounge 1714 – On-site bar.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 564 out of 1144 reviews
Rating 8 - Good. 258 out of 1144 reviews
Rating 6 - Okay. 173 out of 1144 reviews
Rating 4 - Poor. 83 out of 1144 reviews
Rating 2 - Terrible. 66 out of 1144 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
I liked it is convenient to river front & dining options. I did not like limiyed parking on sight & had to park a block away if limited hotel spaces were full.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Great place, we stay here every time
Stayed 2 nights in Jun 2025

4/10 Poor

Keisha

Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty, from the second I walked through the door, hair and other debris was on the floor, it was also sticky and had not been properly swept or mopped. I had no tissue in my bathroom and immediately had to call down to the front desk and ask for someone to bring up tissue. The layers of dust is crazy and the most uncomfortable thing about my stay was grabbing a folded “clean” towel only to feel that it was already damp. I immediately threw it because I wasn’t sure if it was damp from the previous guest using it or if housekeeping did not finish drying towels and restocked the room with them in an effort to rush. Either way deplorable. I will never stay there again.
Stayed 1 night in Jun 2025

2/10 Terrible

Dennis

Travelled with group
TERRIBLE. I stayed here last September, no problems. Was there for the last two days, it was terrible. First night, got there, the toilet would fill and flush, changed rooms, the door would open without putting a shoulder into it. Next night, had to change rooms because I wanted to stay an extra night, that door was the same way. Never staying there again ever. Too many other choices.
Stayed 1 night in Jun 2025

6/10 Okay

Melissa

Travelled with partner
Liked: Staff & service
Guest laundry facility was not appealing. The place was messy and not clean. I had to clean the washer before using it and the filter on the dryer was packed with a tremendous amount of lint.
Stayed 2 nights in Jun 2025

2/10 Terrible

Cedrick

Business traveller
Parking is a block away and unsecured. Was without power for hours. Limited breakfast options
Stayed 1 night in Jun 2025

8/10 Good

amanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, though the rooms are a little dated. Bed linens could be better as there was one thin cover and no undersheet and pillows were a little lumpy. The overall cleanliness was good. The a/c is a bit noisy, but efficient. The location of the hotel is excellent - close to restaurants and shops, and the parking is convenient (either behind the hotel or in the overflow lots literally a 2 minute walk away). Finally, staff is super nice and welcoming I loved chatting with them at breakfast! I would happily stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in May 2025

4/10 Poor

Kathleen

Liked: Property conditions & facilities
The hotel amd most of the staff were nice. At
Stayed 1 night in May 2025

6/10 Okay

Darren

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was easy - hotel upkeep was subpar. The air conditioner in our room had water damage around the trim & made a very bad rattling noise. Water pressure was low - & the bathroom could use a deep scrub. We’ve stayed several times and although not a perfect stay it was one of our better experiences.
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, but starting to show wear and tear and could use some maintenance. Only one elevator worked and I was on the third floor. I tried using the fire stairwell and it only has access to ground floor for exiting so I couldn’t use the stairs to go between the 2nd & 3rd floors easily. The showers are so relaxing & spacious bathrooms you don’t get claustrophobic in with two people getting ready at the same time.
Stayed 2 nights in May 2025

4/10 Poor

Donna

Check in was terrible rooms reserved were not available, no refund on accidental double booking.
Stayed 1 night in May 2025

10/10 Excellent

Julia L

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Will definitely be back.
Stayed 2 nights in May 2025

6/10 Okay

Shane

Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Deepika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl, Grand Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had large hallways and a large reception area. The furniture in the room gave it an upscale feeling. Breakfast was good. We could walk to the quaint shops and a few restaurants. We would stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Brandy, West Monroe

Travelled with family
Liked: Amenities
The entire place was amazing!
Stayed 1 night in May 2025

8/10 Good

Marina

Business traveller, Travelled with partner
I liked the large space, the bed and large shower. Did not like the lack of light... to dark for us.... and the floors were a bit dirty. Thanks
Stayed 1 night in May 2025

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel charged my debit card for the full amount of the stay over a week prior to my reservation date, when the terms of the reservation said payment was due at check-in. Expedia reps unsuccessfully tried to resolve this with hotel management and ultimately advised that I would have to deal directly with the hotel. Upon checking in, I was told I would be charged a $100 deposit because the hotel was fully booked that night?! When I said I’d already paid the bill in full, I was told that as soon as the employee checked me into the computer, the charge was debited to my card on record and would be refunded upon checkout. I expressed my dissatisfaction with that, particularly since the hotel did not advise of the deposit at booking and already had had use of my money for a week prior to the agreed-upon payment time. The employee said that when she had reported other guests’ concerns about being charged in full well in advance of check-in, hotel management told her that instructions to continue doing so came from the corporate office. It’s inconvenient enough that hotel parking is across the street and half a block over from the property, but there was no valet service available. I had booked a room with a courtyard view but was assigned a room overlooking a side street and garbage dumpster. More trivial cons were an ironing board but no iron, scratchy bedsheets, and a luggage cart w/ a flat tire that made navigating w/ it difficult, but again, no valet service available.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint
Stayed 1 night in Apr 2025

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed twice now for a wedding and both times were the same. We were disappointed in the noise level and the water pressure was nonexistent. Extra fees were charged, $100.00 to be exact and that is not acceptable.
Stayed 2 nights in May 2025

6/10 Okay

Jodie

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked this room months in advance of our child’s graduation knowing that hotels would book up fast. We had an extended stay from Wednesday through Saturday! The air conditioning in our room stopped working on Thursday night and we reported it first thing Friday morning and nothing was done when we returned that evening and called again we were told that we would have to be moved to another room. This was during the busy check in time and there were no carts available and it was a big hassle to move from the first floor to the fourth floor! We were trying to enjoy Natchitoches and have a relaxing weekend with our child!!!!
Stayed 3 nights in May 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location No complimentary water or coffee in the lobby
Stayed 2 nights in May 2025