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Best Western Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Inn & Suites

Pillow-top beds, desk, laptop workspace, blackout curtains
Free daily continental breakfast
Business centre
Lobby
Outdoor spa tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • Place, New Braunfels Conservation Society
    ‪10 min walk‬
  • Place, New Braunfels MarketPlace
    ‪19 min walk‬
  • Place, Guadalupe River
    ‪1 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Smoking (Exterior)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub (Exterior)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior; Upper Floor)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior; Upper Floor)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub (Exterior)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior; Upper Floor)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior; Upper Floor)

7.8 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Inn & Suites

Along with an outdoor pool, this hotel has a 24-hour business centre and a hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Inn & Suites offers 61 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

An outdoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Best Western Inn & Suites. During your stay, you'll be within walking distance of New Braunfels Conservation Society. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Just a 4-minute drive from Guadalupe River and a few minutes from Comal River
Best Western Inn & Suites offers its guests an outdoor pool and a hot tub. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Best Western Inn & Suites also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this New Braunfels hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Best Western Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 97 out of 1002 reviews
Rating 2 - Terrible. 94 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Melwin

Business traveller, Travelled with partner
Liked: Cleanliness
One of the taps in the bathroom shower was broken. And also, someone's shaving equipment was left behind.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Ruben

Stayed 1 night in Jan 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities
Wonderful stay
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 1 night in Dec 2025

10/10 Excellent

Byron

Stayed 1 night in Dec 2025

2/10 Terrible

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 1 night in Nov 2025

6/10 Okay

Ken

Stayed 1 night in Nov 2025

6/10 Okay

Yadira

Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

8/10 Good

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 2 nights in Oct 2025

6/10 Okay

Colton

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly environment clean rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing stay
Stayed 1 night in Oct 2025

10/10 Excellent

Necole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Aulynne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walked in and walked right back out
Stayed 1 night in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Stayed 1 night in Sep 2025

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mildew smell is panpant in New Braunsfels hotels due to river activity being so popular there for tourism. This one had zero smell, HOWEVER whrilpool tub is getting old and loud. Don't book for the use of it. It did work tho.
Stayed 1 night in Sep 2025

10/10 Excellent

Chloe

Stayed 2 nights in Jul 2025