See all properties

Econo Lodge West Haven

2.0 star property

Choose dates to view prices

Photo gallery for Econo Lodge West Haven

Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Lobby
Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Dining
Lobby

Reviews

4.6 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Explore the area

View in a map
370 Highland St, West Haven, CT, 06516
  • Place, University of New Haven
    ‪3 min drive‬
  • Place, Yale University
    ‪5 min drive‬
  • Place, Yale-New Haven Hospital
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, 165 reviews
The price is €66
includes taxes & fees
26 Oct - 27 Oct
Quality Inn

About this property

Econo Lodge West Haven

Motel in West Haven with free breakfast and 24-hour front desk
This motel features a conference centre, coffee/tea in a common area and conference space. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a front desk safe.
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and free toiletries. Televisions come with cable channels and pay-per-view films. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
During your stay at Econo Lodge West Haven, you'll be within walking distance of University of New Haven. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Just a 5-minute drive from Yale University and 5 minutes from Yale-New Haven Hospital
Free breakfast is available. Public spaces have free WiFi. Event space at this motel measures 500 square feet (46 square metres) and includes a conference centre. Econo Lodge West Haven also features coffee/tea in common area, complimentary newspapers in the lobby, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this West Haven motel.

Guests are served a free continental breakfast.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Reviews

Econo Lodge West Haven Reviews

4.6

4.4/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness
Rating 10 - Excellent. 101 out of 1003 reviews
Rating 8 - Good. 116 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 161 out of 1003 reviews
Rating 2 - Terrible. 471 out of 1003 reviews

Reviews

2/10 Terrible

Vital

Disliked: Cleanliness, property conditions & facilities
Kicked in doors, no ac, vagrants everywhere, police camping out watching the place, trash everywhere. Not a place for families
Stayed 2 nights in Jun 2025

4/10 Poor

harbinder

Disliked: Cleanliness, property conditions & facilities
Property is not kept well as cleaning goes. Part of building rooms dont have windows
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth, Brooklyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled bad
Stayed 1 night in Jun 2025

4/10 Poor

Jillian

Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is run down and looks nothing like in the pictures. When I tried to check in the guy at the front desk tried to give me a queen bed when I booked a king. Door didn’t shut properly, floor in bathroom cracked and half the shower head was missing. I should be given a refund.
Stayed 1 night in Jun 2025

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we were assigned had a terrible odor and the bathroom ceiling tiles were black with mold. He second room smelled better and the bathroom ceiling was ok but mold was along the baseboard and the bed sheets had holes in them. “Breakfast” came in a bag with granola bars and an apple.
Moldy bathroom ceiling tiles
Breakfast in a bag
Stayed 1 night in Jun 2025

6/10 Okay

Ieshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

KARTHIK

Stayed 2 nights in Jun 2025

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for today and I could NOT stay. The entrance meaning the lobby area has an odor that needs to be addressed… the stairwell was more tolerable. The room I had- the non smoking room reeked of-smoke or some type of ador. The sheets had cigarette burns. There were no rags or towels in the room, when I-went to ask for them I was informed that the policy is two rags and two towels per room. I booked a room that sleeps 4 - what was I to do with 2 rags for 4 of us. There were spills of sort of the floor and wall. A hole in the shower. The refrigerator had some brown color running through the ice. Give credit to the person who cleaned the room the bed was well made and the floor seemed clean… but it’s a despicable place. The elevator also smelled better than the lobby. The hallway to the 2nd floor has trash all over. I was embarrassed to take the kids in and so happy I let them stay in the vehicle while I cried in. The staff told me he could go wash some towel and take it to me in an hour… I appreciated his effort but it was just deplorable. I lost $125.75 of my hard earned money. It may not be much for some but after driving 4 hours to get to an event and then needed a break to rest this was unacceptable. I get that I get what I pay for but really $120.75 for what. I don’t like to speak badly of things and advocate for people to change things but this was crazy. We were too tired to drive back tonight so I had to find somewhere at the last minute smh.
Hole in the shower
Holes in the sheet
Something on the sheet the Sam wine too with the hole… like how much damage should one have to deal with on one sheet.
Freezer fridge
Stayed 1 night in Jun 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Was told that they had a shortage of towels, so my room didnt have any. Also booked a king size bed and was given 2 queens. Air conditioner was also broken.
Stayed 1 night in Jun 2025

8/10 Good

No

Travelled with partner
Liked: Amenities, property conditions & facilities
Easy to lodge in
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk from Hell

As arriving at the hotel, I went to the front desk. I was standing while the male and female attendees at the front desk were chatting, I said "hello" to get their attention. The young girl answered me back in a very rude way. As we walked through the hallways, one could smell the urine and see the filth all over. The room was disgusting, the sheets had holes on them. My friend went to the front desk to ask for hangers to hang the clothes. He was told, that they dont provide them because people steal the hanges. My friend asked the male attendance "what can I do", to what the male attendance reply "That's your problem, not mine." Well after that, since it was late, we called Hotels. com. They worked with was and reimbursed us the money. We only paid for one night.
Stayed 4 nights in Jun 2025

2/10 Terrible

Joshua

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities smelled of pee, the front desk people were throwing a party in the lobby with some interesting characters (one was definitely a prostitute). Our room door was impossible to enter, we literally had to shoulder the door as hard as we could just to open it. Our room was definitely not clean, it smelled like someone sprayed room spray, made the beds, and kept it moving. The room had stains all over the walls, like splattered food, and what looked like blood spatter from someone being shot in the room, the ceiling was collapsing near the bathroom, the walls in the bathroom had little black curly hairs stuck to the walls, mold under the sink, so on and so forth. Stay far away. Though because of the nature of our trip, we didn’t have time to switch hotels.
Stayed 2 nights in Jun 2025

4/10 Poor

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience looks nothing like this picture.

Damaged door, peep hole covered with a napkin, rusty microwave, no shelves on refrigerador, electric plugs not working, stain on toilet and bath tub uncomfortable mattress, stained and broken curtains dirty windows dresser and night stand broken, smell musty and like they smoke mariguana in the room, light in bathroom not working, TV worked fine but remote battery cover missing. room 125
Stayed 1 night in May 2025

2/10 Terrible

Lindsay

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and disgusting. Will never return.
Stayed 1 night in May 2025

2/10 Terrible

Brianna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked was not provided, there were multiple parties being thrown on the property, the room was dirty, and also the bed did not have a blanket.
Stayed 1 night in May 2025

2/10 Terrible

mitchell

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the hotel's website are completely misleading. What you see online is not what you get in reality. Upon arrival, the first room we were given was absolutely unacceptable — it was dirty, with trash left all over and clearly had not been cleaned. We requested a new room and were given a second one, but that wasn't much better. The door had to be hip-checked just to open it after swiping the key, which is ridiculous. Once inside, nothing worked properly — fixtures were broken, amenities were either missing or unusable, and overall it felt neglected. The service was poor throughout the stay, with little effort made to resolve any of the issues. Definitely not worth the money, and I would not recommend this hotel to anyone. Avoid if you’re expecting even basic cleanliness or functionality.
Stayed 3 nights in May 2025

2/10 Terrible

LAURA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property had cockroaches and there was no towels in the bathroom. There’s no clean towels every time I go there and cockroaches running all over the place, it’s the worst place I’ve ever stayed, would never go there again.
Stayed 2 nights in May 2025

2/10 Terrible

alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Angel

People were nice but place was not sanitary - bed bugs immediately on entering room. Room nor halls were never kept in maintenance.
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the dirtiest nastiest hotel/motel I've seen. I booked a 3 day stay. I cancelled and had to go quite a few miles away to find something else. It was a huge inconvenience since it was graduation weekend and they was nothing else.
Stayed 3 nights in May 2025