2/10 Terrible
Shellita
Business traveller
9 Jun 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste time and money
I asked for 1st floor and got 2nd floor the room was horrible so I went back to front desk then I was given a 1st floor room. The 1st floor room was even worse with bugs in tub and on bathroom floor. I back to front desk and was given another 2nd floor room. I had to go back and get clean sheets and blankets after returning from the store from getting Lysol and Cleaning supplies and I cleaned my own room. I went to get food from a restaurant which is located walking distance in front hotel. Upon returning my suitcase was dug in. 2am we was awaken by security kicking the door trying to make entry. I was scared and nervous. My fiance opened the door and it was security telling us we need to leave room because we don't belong in that room and he proceeded to say he entered our room when we wasn't there and left our door open (wide). I could not go back to sleep the rest of the night. Then 3am I get a phone call from front desk saying I need to switch back the first original room because the lady at front desk didn't put it in system. 9am Saturday morning housekeeping came in my room while I was changing and he didn't knock and couldn't speak fluent English. I had to go. It was horrible horrible horrible
Shellita
Stayed 2 nights in Jun 2025
